Arrival: I had a car pre-arranged. On our way to immigration there was a person with our name on a sign and after introducing himself he showed us where to get the visa on arrival and then met us after passport control, helped us retrieve our bags and showed us to our car. It was not a Mercedes as expected but a Chrysler 300 (or similar), still a nice enough car. The driver was friendly enough and decent enough English. The driver seemed to have a keen interest in selling us on other tours etc but I don't have a problem with that as he was nice about it and not pushy. We arrived at the hotel in about 1 hour.
Check In: Greeted by two very nice front desk ladies and once they looked up my name and saw we were on the executive floor they directed us to the 26th floor reception. On the 26th floor a very friendly lady checked us in and explained everything about the property and exec floor benefits.
Room: The room like the rest of the hotel is a bit dated but I thought considering its age it was very well maintained. There was fruit waiting for us and bottles of water was provided. We have a very nice view of the river from our room but the boats can get a little loud at night if you are a light sleeper. The balcony was nice but not large enough for sitting really. Internet in the room worked well enough but could be flaky at times.
Executive Lounge: Not a huge lounge but the service and offerings are pretty good. We would often come in the lounge for a snack and something to drink in the afternoon after coming back from sightseeing and always a friendly greeting. The only thing I didn't like about the lounge was that it did have a smoking section and due to the size it wasn't difficult for the smoke to fill the room. Luckily the staff did a good job at opening up doors to help vent the smoke so it would not be so bad.
Restaurants: We at the hotel restaurants a lot and found the service to be excellent and the food preparation to be excellent as well. The top floor restaurant had a great view and didn't really find it that expensive. One morning for breakfast one of the guys working came over and presented us with plates of pancakes decorated with our names on them. It was a very nice touch and as far as I know they just did it to be nice as it was no special occasion for us.
Location: This was our first trip to Cairo so I am not an expert on locations but this seemed to be quite good. The Cairo Museum is just a short walk away (difficult but short) and of course you have the river right there. So I guess it depends on where you are going and your plans but we found the location to be fine.
Summary: The staff at this property was over the top friendly and helpful. I would stay this one of the better experiences we have had with hotel staff ever. They were all fantastic. I also was very happy with our trip to Cairo. The city was fine with no reason not to go to Cairo as it was great and no troubles whatsoever.
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- Also Known As:
- Ramses Hilton Hotel Cairo
- Hilton Hotel Cairo
- Hilton Hotel Ramses
- Hilton Cairo
- Cairo Hilton
- Ramses Hilton Cairo