We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Ramses Hilton
Nearby Hotels
Kempinski Nile Hotel Cairo(Cairo)
US$153
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$125
Hotels.com
View Deal
  • Free Wifi
  • Pool
US$116
Expedia.com
View Deal
  • Free Wifi
  • Pool
US$181
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$129
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$126
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$107
Booking.com
View Deal
  • Free Wifi
  • Pool
US$100
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$96
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Le Meridien Cairo Airport(Cairo)
US$171
LeMeridien.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$177
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$116
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$177
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$296
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (2,769)
Filter reviews
2,769 results
Traveller rating
1,366
796
365
127
115
Traveller type
Time of year
LanguageAll languages
More languages
1,366
796
365
127
115
Show reviews that mention
All reviewsterrace cafeegyptian museumsherlock holmes pubnile viewthe executive loungeindian restaurantspecial thankssecond homecairo towertahrir squareduty managerfront officebreakfast buffetvisit cairohotel staffenjoyed my stayfatma
Filter
Updating list...
1,421 - 1,426 of 2,769 reviews
Reviewed 5 January 2014

We spent our new year Eve at Hilton and had high expectation. I asked to upgrade from King Execustive to King Deluxe. However, the room and balcony both are so small. Do not trust what described on the hotel website! The room carpet looks very dirty. The tiolet still had un-flushed paper left in. The room temperature cannot be controlled. And the worst, it is so noisy outside though we are on 26th floor! One more bad service, the hotel only provided one robe for three of us. I cannot beleive I stay in a Hilton hotel. I think it is similar as HilodayInn Express.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Xinming J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mostafa K, Manager at Ramses Hilton, responded to this reviewResponded 7 January 2014

Dear Our Valued Guest,

Thank you very much for choosing to stay at the Ramses Hilton and for taking the
time to inform us with your comments. We greatly appreciate any comments made
by our guests and constantl y strive to achieve the highest quality standards.
we have noticed the low ratings you valued your recommendation to return to
property, the overall accommodation experience , and the quietness of the room
during your stay at the Ramses Hilton . we have also read your comments and we
would like to explain that we completely understand your dissatisfaction and would
like to sincerely apologies for any inconvenience caused.
Please rest assured that we are following up with the Front Office
Manager and Executive Housekeeper on the problems you had during your stay in
order to make sure that the appropriate corrective actions are immediately taken
so that these situations do not reoccur in the future. Kindly note that we are in the
process of preparing for a full renovation plan for the hotel very soon.

We place great value on your custom and your continued relationship with Hilton.

We look forward to welcoming you and your clients once m ore to the Ramses
Hilton and any of our Hilton Family Hotels worldwide in the near future.

Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

Me and my wife booked a room at Ramses Hilton on new year's eve. The hotel offered a package that consisted on a one night stay with breakfast included plus a three course dinner at the Maharaja Indian restaurant. Frankly, that was the best offer any hotel in Cairo would offer on that day.

Upon arrival, our check-in was a little confusing, we took a little time to finish and there were no smoking rooms available, but eventually they upgraded us to a better room, unfortunately it was not overlooking the Nile.

The staff was friendly, the rooms were clean and moderately spacious. At night, we dined at the Maharaja which was excellent. The servers were extremely helpful and the food was authentic and delicious. Afterwards, upon new year's arrival, there wasn't much going on at the hotel itself but it was nice watching fireworks at midnight from our room's balcony on the 19th floor.

Overall, I would rate our experience as a 4/5.

Room Tip: Provide smoking and non-smoking rooms. Pick a high floor to eliminate street noise.
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tee477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mostafa K, Manager at Ramses Hilton, responded to this reviewResponded 3 January 2014

Dear Valued Guest,

Greetings from Ramses Hilton, We are very pleased to know that you enjoyed your stay with us. Thank you for taking the time to post your review on TripAdvisor. The nice detailed comment on the hotel team performance means a lot to the team

We would like to apologize for any inconveniences during the check in time.

Thank you for the great comments about our team members.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

A wonderful hotel! Everything was perfect. More than a 5 star hotel. I'll definitely recommend this hotel to my friends.

I stayed here with my husband for 5 nights in late November and both of us were impressed with the quality of the hotel and the efficiency and helpfulness of all the staff that we encountered.

Location
=======
The hotel is in a great location, just opposite the Egyptian Museum. Other reviewers have mentioned that the surroundings are noisy - it is a very busy city with lots of vehicles that are constantly beeping so noise is to be expected and for us, it was all part of the adventure!

Checking in/out
============
A very quick, efficient, and friendly checking in/out process. Faultless.

Staff
====
Very friendly and helpful staff - all of whom went out of their way to ensure everything was fine.

A couple of times we came back to our room after a day out, to find a cute animal had been made out of spare towels - see photos!

Whatever we needed help with, there was always someone to assist - with things such as directions, hiring a driver for days out, local information, etc. and everyone was extremely helpful and knowledgeable.

When the hotel manager heard (from one of other staff) that my husband was feeling a little under the weather on our last night, she rang our room to ask if there was anything she could do - send a doctor, send up a fruit basket, get medication etc. It was good to have that extra bit of service, which showed that the staff really cared about their guests.

Room
=====
Upon arrival we were asked if we wanted to pay to upgrade to an Executive room, which worked out at an £30 per night. The upgrade was definitely worthwhile - the room was very high up so we had fantastic views of the City, and the room was large and very well appointed with a large bed, a sofa, and lots of spare room. The bed was extremely comfortable and the bed linen was of a lovely quality and the room was very clean. We could not have asked for more.

I'd definitely recommend the upgrade - one of the benefits is access to the Executive Lounge which has complimentary drinks and nibbles and an all round view of the city.

Meals
=====
My husband and I are both vegetarian so had been worried in case we would have trouble finding things to eat but we need not have worried.

The buffet breakfast had a HUGE number of different things to choose from and all the food was fresh, replenished regularly, and delicious.

We ate every evening in the hotel - the Indian restaurant was very good - again, the food was fresh and delicious. We also ate in the Sky restaurant (I think it was called) and when the chef heard from the waiter that we are vegetarian, he came out of kitchen himself and said that he could cook us anything we wanted!

Security
=======
As mentioned by one of other reviewers, yes, there was security - a scanner that you had to walk through when entering the hotel, and if we returned to the hotel via taxi from a day out, the boot contents was checked by a guard and a dog but we didn't find this annoying or intrusive at all. Security checks were performed quickly and without fuss and they didn't hold us up.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Isobel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded 1 January 2014

Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us. Thank you for taking the time to post your review on TripAdvisor.

The nice detailed comment on the hotel team performance means a lot to the team. We will convey your favorable comment to each Department .

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

It has the friendliest n most courteous staff of any Hilton. Very convenient location. The food is just amazing. Highly recommend it for family getaway. Can't say enough about the location as it is right across the street from the Meuseum.

Room Tip: Good value when u get access to the lounge.
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ronnie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramses H, The Management at Ramses Hilton, responded to this reviewResponded 1 January 2014

Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor and for the recommendation of the hotel.

We are glad to know of your satisfaction during your stay with us. The nice comment on the hotel location and team performance is much appreciated, We will convey your favorable comment to the team.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

very good location at city center
steps from egyptain museum and down town
fabulous view from my room no.2009 on river nile from where i can see pyramids ,citadel, cairo tower ,opera house and for sure superb nile view
very polite stuff
delicious breakfast ( with alot of varieties ) at terrace restaurant with wonderful view of the nile
checked in early at 8:30 am
very clean spacious room with fabulous view
comfortable beds

negatives :
small balcony
noise from the street inspite of thick glass window ( ask for a room in high floor as much as u can
its really an experience to remember

Room Tip: higher floors to avoid the noisy street
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ahmedezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded 30 December 2013

Dear valued Guest,
Greetings from Ramses Hilton,

We are pleased to know that you enjoyed your stay with us. We appreciate your nice comment and recommendation to the hotel location, the breakfast and the hotel team and we will convey your comment to them.

However, we would like to apologize for the outside noise which is out of our control.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews