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“Feel Like Home”

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Hilton Cairo Zamalek Residences
Ranked #18 of 137 Hotels in Cairo
Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Feel Like Home”
5 of 5 bubbles Reviewed 3 September 2013

My family used to get together once a year, this year we booked at Hilton Zamalek Residence, Cairo, Egypt.

The hotel is great and the staff made us feel like home.

Special thanks to Mohamed Sobhy Abd-Elwahab for an excellent service. If I had the pleasure to work in Hilton management I would choose him as the employee of the year worldwide.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HassanAmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 4 September 2013
Dear Mr Amr,
Many thanks for your great feedback; I am happy to read that you and your family have enjoyed your stay at our hotel.
I would like also to thank you for your positive feedback about Mohamed, I am sure that he will be very much motivated when reading such kind words about him, I would like to assure you that Hilton worldwide is always keen in recognize every efforts done by its team members.
Looking forward to welcoming you and your family at the near future.
Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Ad Doha, Ad Dawhah, Qatar
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

Stayed with my family for four nights during my visit to Cairo. The hotel is located in Cairo safest area considering the events in Egypt those days. I stayed in different hotels overlooking the Nile but I like the view from the rooms of Hilton Zamalek more than all the others. The beds are very comfortable and the rooms in general are well furnished. Staff are very helpful from reservation to front desk to PR even to room service and housekeeping. I received support from everyone especially Marwa and Ahmed in reservation and Farida in PR. The only issue that needs some improvement is the breakfast and restaurant is general which is not up to other services in the hotel.Orders through room service is much better than eating at the restaurant

Room Tip: Nile view rooms
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ihab A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 4 September 2013
Dear Sir,
Very happy to read your review and thank you for letting us know that you have received excellent services and help from our team members. Thank you for your comments on breakfast, please make sure that we are taking every comment seriously to work hard on improving what was inconvenient for our dear guests. We will be very happy to welcoming you for unlimited number of visits.
Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 July 2013

I spent a night at this hotel after an engagement party in the neighborhood. I spent very little time there except for when I was asleep but the hotel was clean, centrally located and our room had an amazing view. The bed was also pretty comfortable

Stayed June 2013, travelled with friends
Helpful?
Thank rshedid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 31 July 2013
Delighted to read your positive feedback, we hope to select our hotel for your next visit to Cairo for longer period.
Thank you
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2013

Hello.... Greetings!!!!
The time spent by me and my wife in Hilton Zamalek was awesome. We stay almost 3 months over there and feel like home.The hotel staff is very greetful and cheerful.The guest relation manager Ms Farida is very kind hearted and helpful lady in hotel.She is very frank and supportive.
My son Vihaan (VISHU) was very famous personality in the hotel every single person in hotel staff know him well, just because of pleasent stay there.
Breakfast was good but need to improve in more choice.
House keeping is okey but need to take care a bit more.
At tha last but not least the Hotel is good to stay in all manners.

Vinay Kumar (INDIA)

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vinay_chauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 6 July 2013
Dear Vinay,
I would like to start by sending the team's warmest regards to Vihan and your wife, we miss you here. Thank you very much for the time you have spent to write your nice review, very delighted that you have enjoyed your stay with us, and you were satisfied with the level of services provided by our team members, also I appreciate your comments about breakfast and housekeeping. Wish to welcome back you and your lovely family very soon.
Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

staff is extremely helpful and pleasant. Reception staff was wonderful and Ms. Farida El Sawy, the guest relations manager went obove and beyond to make my stay comfortable. the staff makes you feel welcomed at all times, whether you are dining, leaving the hotel for Dinner outside the hotel or just passing by.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Sawsan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 6 July 2013
Dear Sawsan,
Very honored to read your kind review, I am delighted to know that you have enjoyed your stay with us, I am sure that our team members will be very motivated by reading your nice comments, which will re-charge them to exert more efforts and to continue taking care of all our guests.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cairo, Egypt
1 review
4 of 5 bubbles Reviewed 16 June 2013

this Hotel is located at very nice area near to markets and city center. Zamalik it self is a high level neighborhood. but luxury facilities are not as perfect as other Hilton hotels like dream land for example.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohamed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 6 July 2013
Thank you for your kind review, glad that you liked the hotel's unique location and appreciate very much your time you have spent to write your comments.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2013

Overall Extremely satisfied with all type services from Room to Reception.Also hotel location is in the center of the city. It is Well secured and all the basics things were available in and near to hotel.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Sandesh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review, 6 July 2013
Dear Sandesh,
Thank you so much for your kind review, delighted to know that you have been satisfied with all our services and also liked our unique location.
Wish to welcome you back very soon.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cairo Zamalek Residences

Property: Hilton Cairo Zamalek Residences
Address: 21 Mohamed Mazhar St. | Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cairo
#11 Romantic Hotel in Cairo
#17 Business Hotel in Cairo
#18 Luxury Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Cairo Zamalek Residences 4*
Number of rooms: 164
Official Description (provided by the hotel):
Set on the picturesque and exclusive island of Zamalek on the magnificent waters of the River Nile, the Hilton Zamalek Residence Cairo is located in a tranquil spot between downtown Cairo and Giza and is only 12 miles from Cairo Airport. All of the luxurious guest rooms at this hotel in Cairo offer spectacular city or river views and feature modern amenities such as high-speed internet access and LCD TVs. Upgrade to an elegant suite for additional space, a kitchen, living and dining areas and terraces offering scenic Nile views. Hold a professional conference in one of 3 flexible meeting rooms, all of which feature the latest in audio/visual technology and make use of our business center. Dine on international and oriental cuisine overlooking the pool and the River Nile in Nile Breeze, listen to live music in the Tea Time Lounge and enjoy casual al fresco food and drink on the deck at Waves. Work out in the complimentary Fitness Center, swim lengths in the heated swimming pool, which features a Jacuzzi or indulge in a massage while the little ones have fun in the Children’s Play Area. Explore the Egyptian Museum, experience the exotic sights, sounds and smells of the vibrant Egyptian Bazaar, 'Khan El-Khalili' and marvel at the Great Sphinx and Pyramids at Giza. ... more   less 
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Also Known As:
Hilton Zamalek Residence Hotel Cairo
Safir Hotel Cairo

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