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“My stay at the Hilton Zamalek Residences”

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Hilton Cairo Zamalek Residences
Ranked #19 of 139 Hotels in Cairo
Certificate of Excellence
A TripAdvisor Member
1
Reviewed 20 January 2014

I would like to write a few words to express my satisfaction about the Hilton Zamalek Residences. I just would like to say that the location, cleanliness and service level could not be faulted. I was extremely satisfied with the speed of the front desk to check me in, the breakfast was rich with a good variety and the deluxe rooms was overlooking the Nile as they said it would be. Very satisfied customer especially that I am a travel consultant that travel often.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 28 February 2014

I am delighted to reed such feedback from a professional traveler like you, thank you for your comments which will defiantly motivate the team to excel in their services. Wish you can stay with us once more in the near future.

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320 - 326 of 514 reviews

Reviewed 16 January 2014 via mobile

Hotel is located in Zamalek, which is a great place to be based at the end of a busy day in Cairo as it is residential and while vibey, away from the madness of downtown cairo. The hotel has a great pool and outside area and the rooms are extremely well appointed. Breakfast was good. Staff spoke good english and were very well trained and polite. There is no close metro and all sights are at least 3 kms plus from the hotel, so you either have to be happy catching cabs or love walking long distances. The one big annoyance at this hotel is that they charge for wifi USD 20 for an hour or two in a day and age when most hotels globally offer it free. The marriott hotel down the road is a great place for drinks in their beautiful garden terrace and even offer brilliant free wifi to guests. Come on Hilton Zamalek sort yourselves out and get with the times !!

Stayed: January 2014, travelled solo
Thank BDBUnitedKingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

You are absolutely right, the hotel location is perfect, away from the crowded city while it is very near to most of the attraction points, happy to know that you have enjoyed our team members service, noted that you liked our wide buffet breakfast. Kindly be advised that we are providing Free WiFi in all of our public areas, however in rooms at charge, the reason behind that is we are getting the internet service through a third party provider, however we are also provide it free of charge to all of our Gold & Diamond HHonor guests. Thank you for your kind feedback and hope to welcoming you once more in the near future.

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Reviewed 11 January 2014

My adult daughter and I stayed at the hotel for two nights in December 2013. We had a King room with fabulous view of the Nile -- perfect for my first trip. The room was modern and beautiful. It also adjoined a large living room, seating area (which we didn't actually use).

As others have noted, the location is centrally located and very convenient. But I particularly wanted to comment on the terrific service that I received from the front desk staff. They helped me arrange a car and driver to tour Saqqara and Memphis. They also helped me arrange a car to get to New Cairo and explained the destination (a bit complicated) to my driver, as I don't speak Arabic. Mohammed and Achmed at the front desk were extremely helpful and friendly. They gave me a wonderful first impression of Cairo.

Would definitely stay here again. (Only ate breakfast one day which was fine but can't really comment on food service).

We used Hilton Honors points so the value was very good.

Didn't use the spa or health facility. The spa was being renovated.

Room Tip: King size room with view was great and included large living room outside of the room.
  • Stayed: December 2013, travelled with family
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Thank DeborahD16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

My dear HHonor loyal guest,
Very positive comments on hotel facilities, and happy that you liked the Nile magnificent view, I am happy that our front desk team could help you and your daughter in arranging trips in both old and new Cairo, I am delighted that you have already decided to stay with us again, you are most welcome any time. Thank you.

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Reviewed 6 January 2014

The hotel is a good property.However,it is an old building and needs to be renovated.The furnitures, also, must be changed.At any rate the hotel has been in existance for a long time.Maybe Hilton can improve the quality of the residence in the coming years.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Altameemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

Thank you for your valuable feedback, kindly be advised that although the hotel had been renovated only 3 years ago, however the management and owners are working hand in hand for continuous improvement of the property, for example we have just renovated our Health Club and equipped it with the latest technology and uptodate gym machines in addition to the swimming pool area. Hope to stay with us once more in near future to experience the newly renovated areas.

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Reviewed 3 January 2014

great location, easy access to most tourist locations, restaurants, bars and other points of interest within walking distance. attentive n friendly staff. room arrangements with small lounges was very convenient. good views of the Nile.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Saeed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

Happy to know that you liked the hotel location, views, facilities and proximity from most of attractions, very encouraging feedback about our team members. Thank you

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Reviewed 3 January 2014

i was stay in the hotel for one week, hotel location is beautiful in very quiet and safe area, staff was friendly and helpful during my stay,sayed and rania in breakfast room, housekeeping man was very good,
ahmed from reception was helpful and thanks to moh'd sayed reception manager for taking care of my requests during my stay he was very helful too.
in general my stay was very good but the food qualty in the restaurant needs improvement.

Room Tip: you have to try the stay in this hotel, it is worthy.
  • Stayed: December 2013, travelled on business
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Thank Van V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

Thank you for writing such nice feedback about your stay, I am happy that our team in the front desk, housekeeping and food & beverage were able to provide good service throughout your stay.
Wish to welcome you once more at our hotel.

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Reviewed 1 January 2014

lovely nile view very friendly staff really well maintained hotel perfect getaway holiday for my wife and i. good food quality High level service and swift one I highly recommend for business trips as well as it is really near everything in cairo and very close to downtown

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 18 January 2014

Great to know you and your family have enjoyed your stay with us, and liked the hotel features as well as location and food, glad that our team were able to lave a good impression. waiting for you to come back soon.

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Additional Information about Hilton Cairo Zamalek Residences

Address: 21 Mohamed Mazhar St. | Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cairo
#11 Romantic Hotel in Cairo
#17 Business Hotel in Cairo
#19 Luxury Hotel in Cairo
Price Range: £74 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cairo Zamalek Residences 4*
Number of rooms: 164
Official Description (provided by the hotel):
Set on the picturesque and exclusive island of Zamalek on the magnificent waters of the River Nile, the Hilton Zamalek Residence Cairo is located in a tranquil spot between downtown Cairo and Giza and is only 12 miles from Cairo Airport. All of the luxurious guest rooms at this hotel in Cairo offer spectacular city or river views and feature modern amenities such as high-speed internet access and LCD TVs. Upgrade to an elegant suite for additional space, a kitchen, living and dining areas and terraces offering scenic Nile views. Hold a professional conference in one of 3 flexible meeting rooms, all of which feature the latest in audio/visual technology and make use of our business center. Dine on international and oriental cuisine overlooking the pool and the River Nile in Nile Breeze, listen to live music in the Tea Time Lounge and enjoy casual al fresco food and drink on the deck at Waves. Work out in the complimentary Fitness Center, swim lengths in the heated swimming pool, which features a Jacuzzi or indulge in a massage while the little ones have fun in the Children’s Play Area. Explore the Egyptian Museum, experience the exotic sights, sounds and smells of the vibrant Egyptian Bazaar, 'Khan El-Khalili' and marvel at the Great Sphinx and Pyramids at Giza. ... more   less 
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Also Known As:
Hilton Zamalek Residence Hotel Cairo
Safir Hotel Cairo

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