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Hilton Cairo Zamalek Residences
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Reviews (566)
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All reviewsnile viewthe guest relations managerexcellent locationhotel is locatedfront office teamswimming poolthe hotel stafffelt very safeenjoyed my stayspecial thankslate checkhouse keepingan oasisbusiness tripegyptian museumzamalekfarid
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331 - 336 of 566 reviews
Reviewed 25 April 2014

This is our third stay at Hilton, Zamalek. I would like to mention the great effort which has been done by Ms Farida and the wonderful hotel team, who made my birthday memorable from all perspectives. Special thanks to Dina, housekeeping and El Sayed, at restaurant
Again thank you for your passionated service, we will come back soon to our second home.
Ken & Nina

  • Stayed: April 2014, travelled as a couple
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Thank Ken T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 15 June 2014

We wish you very happy returns of your birthday and wish you all success in the world for the coming years, Farida and all the team are missing you.

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Reviewed 24 April 2014

Hilton Zamelek is built on the Nile river at the Jazera side in a very reach neighborhood which has most of embassies , Believe me you will never forget in all your life such a night where you stay in your room promenade with the moon reflection at the Nile surface in front of you with lovely touch of air ,it is dreamy ……….WoW

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank amr2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 15 June 2014

Thank you so much for the stay wit us, very happy to read that you have enjoyed the hotel unique location and the fantastic views of the nile and the island.

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Reviewed 23 April 2014

The hotel was ideally placed for my week stay whilst on business. The restaurant was great and the surrounding were good. The air conditioning system was slightly noisy but the weather was cool enough not to need it in the evening so it did not detract from getting a good night sleep. The room itself was perfectly equipped for my business needs.

  • Stayed: April 2014, travelled on business
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Thank Alan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 15 June 2014

I am very happy that you have enjoyed your stay with us, it is very important to us to let you feel at home after busy day in your business trip. Thank you and please come back soon.

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Reviewed 23 April 2014

Everything was near perfect. Except for the boring half board menu. People were most helpful, starting with the charming Guest relations manager, Farida El Sawy, the hotel clean and with huge rooms, quiet, people were the most helpful, breakfasts divine, everybody smiling, whatelse can you desire ? Egypt is a wonderful country and everybody should visit it at least once.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Paolo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 15 June 2014

Thank you so much for such nice feedback, we were very happy to have you with us, Farida and the team is very much happy to read such nice feedback, looking forward to serve you once more in the near future.

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Reviewed 21 April 2014

The personnel is friendly, attentive, really doing all they can to help you, to solve your problem, to make your staying at the hotel pleasant and unforgettable. You feel it the moment you enter the lobby and experience this feeling during all the time you live at the hotel. The most amazing thing is that all the hotel staff, independant of where they work and what their responsibilities are, be it the front desk manager, a waiter at the restaurant, a housekeeping attendant or a Guest relations manager, they all treat you so warmly and you are taken so good care of as if you are somebody special, as if you are the most honorable guest of the hotel. You feel that their attitude towards you is not artificial, but very natural, coming from their hearts.Such atmosphere can be reary found in other hotels.
For the past three months we have stayed at this hotel four times and the more times you stay at the hotel the feeling that you are not going to change the hotel for your next business trips becomes stronger and stronger.
On behalf of all my colleagues - the decision making people from Russia who have stayed at this hotel during our visits to Cairo allow me to express our best appreciation for the wonderfull job done by the entire personnel of this wonderfull hotel!
We are looking forward to staying at your exceptional hotel ance again and meeting and greeting you all in your magnificent country.
Mrs. Valentina Kukushkina, Manager of the Foreign Economic Department, the Russian Consortium, Moscow, Russia.

Room Tip: Rooms overlooking the Nile River. The view is fantastic.
  • Stayed: April 2014, travelled on business
    • Value
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Thank Valentina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this reviewResponded 15 June 2014

I am sure our team members will be very motivated by reading your such great feedback, I am very proud that they were able to provide a high standard of service to all your respective colleagues and yourself, I am also delighted that you liked the hotel and its unique location, I hope that you can all come back to your second home Hilton Cairo Zamalek Residences. Thank you so much

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