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“Still the best hotel in Cairo”

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Sonesta Hotel, Tower & Casino Cairo
Ranked #35 of 138 Hotels in Cairo
Cape Town, Western Cape, South Africa
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Still the best hotel in Cairo”
Reviewed 7 November 2013

This is still the best hotel in Cairo, for me. Excellent value for money. The staff are very friendly and helpful, and will go out of their way to make you feel welcome and safe. The food is superb and the hotel has a wonderful inviting atmosphere. this hotel will always be my choice.

Room Tip: Tower rooms are more luxurious, but all the rooms are nice.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 991lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 8 November 2013
Dear 991lisa,

I really appreciate that you took the time to write your comments on tripadvisor.

I am also glad that you enjoyed your stay at our hotel and that you appreciated our services.
In the meantime, I will pass on your positive comments to the team which will serve as a great motivation.

Thank you for choosing Sonesta Hotel, Tower & Casino Cairo and I look forward to welcoming you again very soon!

Sincere regards,
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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574 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cairo, Egypt
Level 5 Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 November 2013 via mobile

Great sushi items, food presentation is great. They have very good taste to invent non sushi food for other customers just like me. Calimari there is great. Service is exceptional thanks to mr mohamed el sherief Resturant manager very professional and very friendly and has great taste

Stayed November 2013, travelled with friends
Helpful?
Thank sanaa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 7 November 2013
Dear Ms. Sannaa R

Greetings from Sonesta hotel tower & Casino Cairo.

We are glad that you enjoyed your dinner with us. We will share your generous comments with the Sushi team as it is a tremendous source of motivation for us.

We greatly value your support and look forward to welcoming you back soon to Sonesta hotel tower & Casino Cairo

Best Regards
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 1 November 2013

October 2013
I stayed in Sonesta during my stay for 10-days to attend my niece’s wedding. I felt I was home away from home. The staff is incredibly friendly, prompt to respond to any question. Beside the room is spacious with class A bathroom. Breakfast is superb. For sure I am saying there next time or anytime I am in Egypt

Hoda Malaty, Houston, Texas, USA

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HMalaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 3 November 2013
Dear HMalaty,

Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you.

The hotel team are all extremely passionate about delivering consistent high standards of guest service at all times.

We feel very proud to hear your compliments.

We are most looking forward to the pleasure of welcoming you back again to Sonesta Hotel Tower & casino SOON.

Best Regards
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 October 2013

I stayed 2 nights. Room was clean and comfortable.
Meeting rooms are ok. The pickup at the airport was huge time saving and the hotel is close (about 20 min)
Nothing extraordinary, nothing disappointing

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 31 October 2013
Dear Nicolas F,

Thank you very much for taking the time to share your experience with us on TripAdvisor.

It is of great delight for us to know that our hospitality has met your satisfaction, which makes us very proud of services .

We are most looking forward to the pleasure of welcoming you back again to Sonesta Hotel Tower & casino

Best Regards
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level 6 Contributor
150 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 October 2013 via mobile

My wife surprised me with a one night stay @ Sonesta, it was nice & relaxing. The hotel's restaurants are good, oriental lunch & sushi dinner. Service is good & staff are friendly. The pool area is not that big but it's clean & organized. The tower rooms are new & we'll designed from inside. Bathrooms are very nice & clean.

Stayed October 2013, travelled as a couple
Helpful?
Thank Cherif B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 16 October 2013
Dear Mr.Chèrif,

Thank you very much for taking the time to share your experience with us on TripAdvisor.

It is of great delight for us to know that our hospitality has met your satisfaction, which makes us very proud of services .

We are most looking forward to the pleasure of welcoming you back again to Sonesta Hotel Tower & casino

Best Regards,
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2013

Stayed for one night before we visit Sharm el sheikh. It is a very ordinary hotel, rooms are ok we had dinner at their Japanese restaurant located in the lobby, food very average, the hotel seems to be very quiet due to all the political activities near by, the reason we chose the Sonesta was the location to and from the airport.we had a club room therefore we had breakfast at the lounge. I wouldn't rush back to this hotel in a hurry, service was bearable.

Room Tip: Stay at the new tower, it is much nicer the the old building
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThejenkinsSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonestaEgypt, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 18 September 2013
Dear ThejenkinsSP

Thank you for your review , I hope you have more time during your next stay so you can discover our services . Again thank you for staying at Sonesta Hotel Tower and Casino Cairo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Al Qahirah, Egypt
1 review
Reviewed 16 June 2013

All i can say that i had enjoy ma days at this hotel friendly staff,
the Rooms at the new tower are perfect the Italian restaurant is Great especially Mr. Adel, Raouf at the salon de the, Mr. Joseph from the room service...
All the Front desk
it's a really nice Hotel keep it up

Room Tip: the New tower is more than perfect
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Din32462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haguer C, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review, 23 June 2013
Dear Đinah Hisham,

Thank you very much for taking the time to share your experience with us on TripAdvisor.

It is of great delight for us to know that our hospitality has met your satisfaction, which makes us very proud of services .

We are most looking forward to the pleasure of welcoming you back again to Sonesta Hotel Tower & casino

Best Regards,
Haguer Nassar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Hotel, Tower & Casino Cairo

Property: Sonesta Hotel, Tower & Casino Cairo
Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Casino Hotel in Cairo
#12 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Official Description (provided by the hotel):
The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more   less 
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Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta

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