Though this hotel is rated as 5 Star but I am sure it fits well with a Four start tag. Actually many of the 3 Star hotels in US are much better than this hotel. May be it is a 5 Star rating as per Egypt standards! The staff are very friendly gentle in their approach to customers.
I had few issues such as the internet did not work due to a bad LAN cable, The In-room-Safe never worked though the attendant made several efforts to replace it but finally did not do. Also the coffee making flask did not work and got it replaced within 5 minutes. My concern is, when it is 5 Star hotel all things MUST work upon we check into it. It is not the customer who has to check each and every amenities and get it repaired/replaced. The valuable time is lost in this process.More
- Free Wifi