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“A nice hotel that only needs a bit of refurbishment”

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Le Meridien Heliopolis
Ranked #33 of 138 Hotels in Cairo
San Francisco, California
Level 6 Contributor
212 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“A nice hotel that only needs a bit of refurbishment”
Reviewed 18 July 2014

We stayed here to be somewhat close to the airport for our next day departure. The hotel was very nice and clean. You can tell it is a bit dated but I would consider the hotel to be very nice still. There is a nice lounge for Starwood members and we were served some very delicious strawberry juice...mmm! The lounge also had a nice selection of fruit and cookies as well. The staff was also very professional. I would stay here again.

  • Stayed May 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jing0423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review, 18 July 2014
Dear Valued Guest,
First let me thank you for staying at Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our hotel appreciating our services and facilities. Thank you for your positive feedback, particularly our lounge. Thrilled to know your excellent opinion regarding our staff being professional.
We will always welcome the opportunity to being of service to you and look forward to welcoming you back soon in the very near future.
Kind regards,
The Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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489 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
2 reviews
Reviewed 15 July 2014

Nice location and easy access to international airport. Staff kind and helpful, nice rooms and an excellent Thai restaurant. Moreover a lot of shops near by and Heliopolis center a few minutes away on foot!
Very good choice for a business trip.

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Vasiliki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review, 18 July 2014
Dear Valued Guest,

First let me thank you for choosing Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our excellent rooms, the location and also the impeccable restaurant.. Thank you for your positive feedback. We will always welcome the opportunity to being of service to you and look forward to welcoming you back soon in the very near future.
Kind regards,
the Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 July 2014 via mobile

I stayed here on my honeymoon in 2008. It was a nice hotel with a good buffet. It was decently friendly. When we were there, the pool was closed which was disappointing. It wasn't terribly far from the pyramids and the museum which was nice but still a terrifying cab ride away! I think I would choose a different hotel if I return to Cairo but this was a decent hotel.

Stayed August 2013, travelled as a couple
Helpful?
Thank FoodLover0012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review, 12 July 2014
Dear Valued Guest

First let me thank you for your loyalty to Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our hotel. Thank you for your positive feedback. We will always welcome the opportunity to being of service to you and look forward to welcoming you back soon in the very near future.
Kind regards,
the Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 4 July 2014

Cairo is a busy city 24/7 and for the most part experiences traffic congestion and the exhaust fumes which go with that. Nevertheless it is possible to get away from the hurly burly of a congested but great city. I have been staying at the Le Meridien Heliopolis on Orouba Street, which is a fifteen minute ride from the airport with a good welcoming and shuttle bus service and convenient for visiting places and exploring. There are a good range of shops near by and the centre of Heliopolis is about ten minutes away on foot, where there are many restaurants well used by locals and the local shops provide a complete range of goods and services.
I came to stay at the Le Meridien by chance but have found it welcoming and the service good. It has a number of restaurants and the rooms are a good size and well furnished. The staff are helpful and attentive.
Its location makes it a good choice to explore Cairo from and the local taxis an inexpensive form of travel, if a little challenging at times.

Room Tip: Ask for one at the back not facing the main road Orouba Street, if you don't like the noise of t...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarrySM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review, 6 July 2014
Dear Valued Guest,

First let me thank you for staying at Le Méridien Heliopolis and for posting a review reflecting your positive experience, with gratifying comments, is greatly appreciated.
We genuinely value your excellent scores regarding our friendly and attentive staff as well as our services.

Once again, we thank you for your motivating feedback; it will be our pleasure to have you with us again and we will always look forward to the pleasure of being of service to you and welcoming you back soon.

Kind regards,
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egypt
Level 5 Contributor
95 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

Nice location and surroundings, one of the oldest hotel but still clean and in shape.
Easy and quick access to the airport, one of the best asset of the hotel.
Check in and check out procedures are a bit outdated and can take some time.
Overall staff are too self confident and not hospitality geared, pity!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ueno18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review, 2 July 2014
Dear Valued Guest,

Many thanks for recently staying at Le Méridien Heliopolis and for posting a review on your stay with us. We always appreciate when guests take the time to share their opinion be it positive or negative.
We are delighted that your Le Méridien experience was positive and we do hope to be able to welcoming you back when next you visit Cairo.
Kind regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

Close to the air port with easy access to downtown, in an area that is very active, you can do a lot of things there. The hotel is convenient for business customers, 10 minutes walking distance to the metro station which can take you any where in Cairo

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank atkandeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review, 2 July 2014
Dear Valuable guest,

It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our services, rooms and staff. We are delighted to have met your expectations and confirm our commitment to always deliver the best of service to ensure our guests feel welcomed and at home.
Rest assures that we will always make our utmost to make your future stays as comfortable and pleasant as possible. Again we thank you for your support and we hope to be of service to you soon.
Kind regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bishops Stortford, United Kingdom
Level 5 Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 June 2014 via mobile

It's a decent hotel at a decent price. The staff is very friendly even at 2 am when I arrived. Rooms are clean and I got a non smoking room which hadn't been smoked in. (There have been hotels where I was given a non smoking room smelling of tobacco.)

Stayed June 2014, travelled on business
Helpful?
Thank Vecihi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review, 2 July 2014
Dear Valued Guest,

Thank you for posting your feedback on your stay at Le Méridien Heliopolis. We were delighted to note that we have made a good impression on your visit to our Hotel and that you will recommend it to your friends.

Your kind comments were shared with the Executive Team as it is certainly gratifying when efforts are acknowledged by our guests.

Once again, we thank you for your positive review and look forward to the pleasure of counting you among our most loyal customers.

Kind regards,
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Heliopolis

Property: Le Meridien Heliopolis
Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#29 Luxury Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Official Description (provided by the hotel):
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 
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Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien

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