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“Wonderful Anniversary Dinner at El Kababgy”

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Sofitel Cairo El Gezirah
Ranked #4 of 137 Hotels in Cairo
Certificate of Excellence
Corona, California
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Wonderful Anniversary Dinner at El Kababgy”
4 of 5 bubbles Reviewed 10 June 2014

We just went there for the food. It was recommended by friends who were not aware that neither my husband and I eat lamb. Turns out the restaurant doesn't serve any beef. Only Lamb, chicken and pigeon. My husband ordered chicken, I ordered Pigeon, 2 of them, I couldn't order the stuffed pigeon because I was told I would have to wait for 30 minutes until the pigeon thawed, Come on EL Kababgy? At your scale of service no one should be told that. So I had the grilled pigeon which was really good too. The bread came out of the oven to our table just outstanding quality and taste. Dessert was good, I had Om Aly which I enjoyed. Would recommend it to all my lamb eating friends but I will probably be back for the view, very relaxing!

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank MStraveller26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 11 June 2014
Bonjour Valued Guest,

First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.

We are glad to hear you fully enjoyed the experience at the Kebabgy Restaurant. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.

Please be informed that all the Mix grills served in the hotel’s renowned Kebabgy Restaurant consists of Veal, Lamb and Chicken, I am sorry for any misunderstand that may have given you this impression.

I do hope that we will have the opportunity once again to serve you in the very near future.

Cordially;

Iman El Gabaly
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (241)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Jeddah, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

My husband and I stayed in Sofitel Cairo El Gezirah for nine nights in May 2014 for a buisness trip, we stayed in a club floor. The view of our room was spectacular, the best you can find at these times, since we were frequent visitor for Egypt a few years ago.
The staff in the club lounge were very very friendly and responsive to our requests. To be safe we stayed

Room Tip: Ask for a full view of the nile
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hjambi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 1 June 2014
Dear Valued Guest,

Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo.

I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself.

Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Iman El Gabaly
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

I liked the hotel, it's one of my favorite places ,
Once i came to Egypt i liked to go directly to Sofitel El Gezirah hotel
Best nile view ,
Kebabgy is a very nice restaurant with a tasty food,
You can spend a happy time with your friends in sofitel el gezirah

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mahmoudmohamedit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 1 June 2014
Bonjour!

First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.

We were very pleased that hard work leaves good memory in our guests’ experience.

I do hope that we will have the opportunity once again to serve you in the very near future.

Cordially,


Iman El Gabaly
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Quebec, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

I was there for 2 nights for my wedding and this hotel is amazing and the room was really nice with an amazing view and the breakfast buffet was amazing too. The location is more then perfect and the egyptian restaurant there had amazing food. We simply loved everything about this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Magdoline3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 1 June 2014
Bonjour!

First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.

I do hope that we will have the opportunity once again to serve you in the very near future.

Cordially;

Iman El Gabaly
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

highly recommended to stay and enjoy the restaurants on the Nile,,easy access to Cairo attraction areas, rooms comfortable, helping staff,the breakfast is full and nice variety,nice pool.we will be back.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 4 June 2014
Dear Valued Guest,

Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo.

I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself.

Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Iman El Gabaly
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

A bit overpriced if you pay as a walk in, so def. book via booking.com. The Sofitel the old Sheraton is located in an amazing location in the heart of Caro. It is located within walking distance from the Opera House, the world famous Egyptian Museum, the city's shopping district, business centers and major government ministries. So you are close to everything yet not in the middle of it. The rooms (especially the ones in the higher floors) have each a private balcony (that is locked by the way and you need to sign a paper for the hotel to bring you a key to open it) with breathtaking views of the Nile, the Pyramids of Giza, and the Cairo Citadel, depending in which room you are.
The rooms are a bit small and poorly furnished and designed but you will be most of the day chilling by the fantastic infinity pool with amazing Nile view. The breakfast is great, you will find everything your heart desires...literally! The staff is actually a little too friendly...if you know what I mean.

Tip: don't eat by the pool, rather visit one of the two restaurants they have, or go out to eat in Zamalek (L'abodega, La Trotteria, The pub...etc). Also if you want to order wine (call cheers 19131 for good local wine and beer) or food (check out a website called el menus) to the hotel you can, which is much cheaper all you have to do is pick up the delivery yourself from right in front of the hotels doors.

Room Tip: depending on what you want to see...they will tell you all rooms have a Nile view, try to get a room...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Salli K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 26 May 2014
Bonjour Valued Guest,

Thank you for your review, we were pleased to see that you have experienced our renowned Restaurants and that you are fully aware of the hotel’s facilities.

It is disappointing though to read that you did not enjoy the food at the Swimming Pool and in this regard, please accept our culinary team sincere apologist for not meeting your expectations on this Visit.

It is true that Cairo enjoys fantastic dining and nightlife options that we are fortunate enough that it is within the vicinity of the hotel, should our guests’ be interested to visit any of these Restaurants our Concierge team will be more than happy to do the reservation for them

As an internationally renowned five star hotel with high quality standards of food & hygiene, we would strongly recommend against ordering any delivery items to the hotel, especially if you are not aware of their hygiene and quality standards and for that we may have some restriction on allowing food into the hotel.

As you rightly stated, all the rooms have a view of the Nile, the pyramids, Cairo Tower, Giza, Garden City, all with a balcony. Due to the circular nature of the building and with 27th floors it is possible that some rooms will not always have a full view of the River Nile, due to other buildings and structures within this cosmopolitan city. All the furnishing is designed to maximize the light and utilize all available space to brighten the stay of all our guests.

I do hope that we will have the opportunity once again to serve your goodself in the very near future.

Wishing you a magnifique day,

Iman El Gabaly
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, UK
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

This is the third stay in this five star friendly hotel. The staff are very helpful nothing is too much for them, whether you are in the restaurant, the bare area where is the wonderful senior waiter Mohamed or in the club loung of the hotel. The doorman Belal is such a delight, speaks perfect English and extremely helpful. Al the staff make you feel special and respond with a great smile to all your requests.
The views of the Nile are spectacular and most enjoyable.
This hotel is now my favourite hotel whenever I visit Cairo

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Morcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review, 26 May 2014
Dear Valued Guest,

We are delighted that your stay at Sofitel Cairo-El Gezirah was an enjoyable one.

Thank you for sharing your experience in Cairo and for the feedback on your recent stay with us. We are continuously striving to meet, exceed our guests’ expectations and your feedback will be very motivational to continue with our efforts.

We look forward to welcoming you back to the “Jewel of the Nile” in the near future.

Sincerely yours,

Iman El Gabaly
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Cairo El Gezirah

Property: Sofitel Cairo El Gezirah
Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Cairo
#2 Spa Hotel in Cairo
#2 Romantic Hotel in Cairo
#4 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#16 Family Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Official Description (provided by the hotel):
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel

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