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“Location is a Winner”

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Sofitel Cairo El Gezirah
Ranked #4 of 137 Hotels in Cairo
Certificate of Excellence
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Location is a Winner”
Reviewed 23 March 2009

Stayed here for three nights on my first leg of solo Egypt tour. Glad I chose the hotel after wandering to a couple of others to have a peek. The main bonus is that it really is on the Nile and I had a memorable outdoor lunch sitting at a very chic table just steps from the Nile and all it's goings on. There's a lovely little garden trail with manicured plants and the setting is perfect for an outdoor sunset drink while studying your Cairo map!

The hotel is pretty trendy (including the clientele - a mix of diplomats, local business execs, and the odd independant well heeled tourist). I took for granted the amazingly good food (especially the French cakes), until I'd seen my other 5* hotels and wished I was back at the Sofitel!!!
The room was ok - well equipped - amazing Nile view but there was a constant smell from the shower drain which should have been dealt with by cleaning. In general if I'm being fussy, the attention to detail in the room could have been abit better but it was a good size and the bed was heavenly. It was modern and well equipped and the very large stone shower unit had a handheld shower head as well as the rain head - an absolute must in my book to have the additional handheld type. There was no bath in my particular room but after a day in Cairo, you want to shower only anyway - not lay around in the filth!
I used the spa area and indoor huge jacuzzi pool (superb) - the treatment I had was good but not excellent and the price was abit much. The outdoor pool was very pretty - remember it IS a city hotel so the pool was kind of for the chic and beautiful people - not us hot bothered tourists with blisters! Take your designer bikini!
The conceirge was arrogant and unhelpful - just as others on this site have noted. It is NOT cool to be this way and in fact I got fed up with the attitude and just booked my own cars and trips.
Airport journey was about 1 hour in pretty nasty traffic but sit back and try to relax and laugh at the chaos! It's a good way to see parts of Cairo if nothing else. I found the setting very good actually because it's half way in between Giza (pyramids) and the airport so you can get to both half and half so to speak. It's a hussle bussle downtown place but the hotel itself has enough gardens / own land etc around it that you do get some quiet.
As a single female traveller in Cairo I wasn't afraid - sure it's pretty chaotic but if you are streetwise it's not dangerous in the same sense as walking through certain parts of London!
Anyway, overall I would stay here again just for the location on the Nile and the French cakes! A chic Cairo hotel with good food. Overall the staff (most) were pleasant, the facilities excellent and the room modern and comfortable. Definitely the 'in' happening place to be seen.

  • Stayed March 2009, travelled solo
    • Value
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    • Cleanliness
    • Service
4 Thank londonperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sydney Australia
Level Contributor
143 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 16 March 2009

They looked after us well here. It was the first hotel of our trip, and we appreciated the attentive and efficient service even more after we stayed at a couple of less polished places --part of the fun of Egypt...

The rooms were comfortable, the service friendly and helpful and looking out onto the Nile was great. Particularly sitting at some of the bars and restaurants taking in the view.

The only query we had is that it is just a bit out of the way. It was a bit of a walk to the museum and nearby places -- some of the other hotels were closer. But it was easy enough to take a cab from there anyway. The streets around were a bit run down too --you had to walk a bit to get anywhere interesting, although when the weather was hot, no doubt you'd be getting transport anyway. And (no big deal) the fitness centre was a bit small and sometimes reluctant to open in the morning!

So all in all we'd go back again if the price was right in comparison to the alternatives.

  • Stayed December 2008, travelled with family
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    • Service
1 Thank vague travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 27 February 2009

We stayed at the hotel for 4 nights, as we were organizing an regional training at the hotel, when it comes to room, the room is very nice, very simple, and had an amaizing view of the Nile, on two occasions I notices black stains on the bed sheets!!!
In terms of business, you need to be very carefull when you organize an event there, too many unfullfilled promises by the sales people, you need to deal with these challenges of the same day of the event, and try to find last minute solutions.
In general, the hotel is great if you are staying for leisure, and don't really mind delays in service, but I don't really think it is a good destination for business travellers.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hash79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 February 2009

I stayed three nights at The Sofitel El Gezirah. The hotel is centrally located and has great views across the Nile and downtown Cairo. Most of the staff spoke good English.
You'll feel safe at this hotel. They have guards with dogs to sniff the taxis before they let them enter the compound. They also have people to stand guard outside the hotel as lookouts.
The room was great, it had one of the most comfortable beds i've ever slept in. With a hotel this great, it really comes down to nitpicking. Somebody doesn't like the color of the drapes, the minibar doesn't include the right items etc. The bottom line is that if i ever return to Cairo, i will stay at this hotel :)

  • Stayed February 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank rexxie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Cairo El Gezirah

Property: Sofitel Cairo El Gezirah
Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Cairo
#2 Spa Hotel in Cairo
#2 Romantic Hotel in Cairo
#4 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#16 Family Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Official Description (provided by the hotel):
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel

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