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“Best Hotel Ever”

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Four Seasons Hotel Cairo at Nile Plaza
Ranked #1 of 137 Hotels in Cairo
Certificate of Excellence
Cairo, Egypt
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best Hotel Ever”
Reviewed 21 January 2014

I have make a surprise for my wife as it was our engagement anniversary and I was surprised that the hotel make to us a special cake and special flower setup for us,,,, the hotel service is extraordinary as well the hotel facilities are very nice

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minaluvmaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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989 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Alexandria, Egypt
1 review
Reviewed 15 January 2014

The staff at the hotel were very helpful and friendly , i felt like i was at home. The view of the suite was fascinating especially by night. This was definitely a stay to remember, will definitely be back again.

Room Tip: Go for Nile view rooms
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alaa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2014

i loved this hotel good location and very very clean and the room are large, staff so friendly always ready to help, near by city center and Nile river, quite area some good cafes and resutrants arround

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abood24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 January 2014

We stayed at the Four Seasons Nile Plaza for 3 nights recently. The hotel is located in a prime location close to the Nile. Everything is close by. The Zitouni restaurant is excellent, both in terms of food and service. We had some great meals there. However, we found the room service and housekeeping a little less efficient and not up to usual Four Seasons standards. You had to ask for things like coffee sachets, and things like a burnt-out electrical fuse took multiple reminders to get replaced. We noticed some of the carpets in the lobby were dirty. Also, this Four Seasons was not as kid-friendly as others we have stayed at in other countries. For instance, the indoor pool was closed to kids under 16. When we complained, the management has changed the policy, allowing a couple of hours in the middle of the day, but that was too late for us. The duty manager was responsive and, in general, we found this to be a top hotel in Egypt.

Room Tip: Find a room on a higher floor.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank S D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basking Ridge, New Jersey
Level Contributor
192 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 1 January 2014

We only stayed one night but the room and restaurant were, as expected, outstanding. It is a short trip from the hotel to Giza to visit the pyramids. I would return to this hotel again but for the civil unrest.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judge_Smails-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, 5 January 2014
Dear Judge_Smails-BR,

Thank you very much for taking the time to share your experience at the Four Seasons Hotel Cairo at Nile Plaza.
I am delighted to learn that you enjoyed your stay with us, and it was also a great pleasure to read your appreciative words about our rooms and restaurants.
We hope to constantly strive on exceeding your expectations and we look forward to welcoming you back to Nile Plaza in the near future.

Sincerely,
Olivier Masson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 December 2013

Had a good experience at the FS Cairo. Decor is standard Four Seasons, a little bland for me, but I understand that many others like it. Service was great although you may find that Egyptian culture is a little less expressive than most which you should take into account. We dined at Zitouni, the Egyptian restaurant, twice. Both the buffet and a la carte were very good. I paid a very low rate which is understandable given the travel advisory warnings, but walking around the city, everything felt normal.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 780brianl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, 5 January 2014
Dear Brian L,
Thank you very much for taking the time to share your experience at the Four Seasons Hotel Cairo at Nile Plaza.
I'm delighted to learn that your stay was enjoyable and that you were pleased with the level of service offered by our hotel. It was also a great pleasure to read your appreciative words about Zitouni Restaurant. Please rest assured that your comments about expressing more Egyptian culture throughout the Hotel have been taken into account.
Once again, please receive my heartfelt thanks and I look forward to welcoming you back to our hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria Governorate, Egypt
1 review
Reviewed 28 December 2013 via mobile

- Marvellous hotel and amazing staff who knows well how to make you happy and satisfied!
- Breathtaking view where you can see the Nile and the Pyramids and Cairo tower all together from the wide balcony!
- Comfortable bed in a spacious room with a 46" LCD where my kids enjoyed watching the cartoon DVDs
- Quiet and Cleanliness everywhere.
- Tasty and diversified buffet specially the seafood one ;)
- Will not talk about the bathroom.. Just go and Enjoy it :)

Simply I can say I had an outstanding customer experience... Thank you Fourseasons for your hospitality and excellent service, I'm sure it wont be my last time. See you soon :)

Stayed December 2013, travelled with family
Helpful?
Thank Attash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, 5 January 2014
Dear Attash,

I would like to thank you for your detailed feedback on Trip Advisor following your stay with us here at Four Seasons Nile Plaza with your family.
It is gratifying to learn that you were pleased with the Hotel various facilities provided as well as the level of service offered by our staff.
Your praise made us all proud of what we do here and have inspired us to continue to strive for excellence and we look forward to welcoming you back to Nile Plaza soon.

Sincerely,
Olivier Masson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Cairo at Nile Plaza

Property: Four Seasons Hotel Cairo at Nile Plaza
Address: 1089 Corniche El Nil | Maglis El Shaab, Garden City, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cairo
#1 Luxury Hotel in Cairo
#3 Business Hotel in Cairo
#3 Romantic Hotel in Cairo
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Cairo at Nile Plaza 5*
Number of rooms: 365
Official Description (provided by the hotel):
Contemporary in design and ambiance, situated near the Nile; set among the Belle Epoque and Art Deco facades of Garden City. ... more   less 
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Also Known As:
4 Seasons Hotel Cairo At Nile Plaza
Four Seasons Cairo
Cairo Four Seasons

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