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Heliopark Hotel
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Reviews (16)
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8 - 13 of 16 reviews
Reviewed 20 September 2013

The hotel sucks !
1- The room contains cockroaches and many insects
2- Towels and beds are not clean at all
3- TV does not work properly and it has visual and audio distortions
4- The air condition stopped working several times a night, which necessitated the call of one of the hotel workers to make it work
5- The room smelled very bad as a result of the presence of water in the carpet in front of the bathroom
6- There is no hot water in the bathroom
7- WiFi does not work in the rooms, only in the lounge
8- Water is leaking in the bathroom taps and water stopcock along the whole night , giving an annoying voice which prevents sleep
9- The hotel's disco sound is very high and noisy
10- The water boiler is totally unclean, not recommended at all to drink from it
11- Cups are not clean to drink in
12- There is no notice-paper stating "please don't disturb" to be placed in the room's door lock
13- I didn't receive the air condition remote for a very long time, nearly an hour
14- The elevator is very old, and when you call it, sometimes it does not work and you have to ask reception to restart its power so that the call button works again
15- Most of the lamps in the room are burned and do not work
16- A very old refrigerator, unclean and hardly working
17- The power slots in walls are not numerous, so that when you need for example to recharge you smartphone or laptop, you either have to remove power from TV or from the boiler or whatever is connected to power
18- Very expensive in regards of its state, room has many problems and this must affect its cost
19- Shouldn't be classified as a three-star hotel , not recommended to reside in it at all
20- There is no treasury to safely keep money in
21- There is no instructions about what to do in case of urgent states like fire
22- Room's view is disgusting, especially that walls need to be repainted
23- The view of some rooms' windo is: destructed buildings, very ugly view
24- Bathroom does not have rolled paper
25- Bathtub is unclean and there is no water stopper to fill it with water
26- There is no free tea or coffee beside the water boiler
27- Refrigerator is totally empty from any drink, even you want to pay for drinks, you cannot find any in the refrigerator
28- There is no instructions about how to call the reception , also no instructions about how to function the electrical instruments in the room

  • Stayed: September 2013, travelled on business
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4  Thank Ashraf-Bashir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

I did not think much good of this hotel. It is indeed conveniently located in the vicinity of the airport for a reasonable price. Compared to the prices of hotels nearby located, it was relatively cheap. Beds were OK, rooms were really not very clean nor really pretty looking, bathroom was clean but really looked outdated. Breakfast was nothing special, just OK to start the day... All in all, too bad that we will somehow also remember Cairo in relation to this poorly kept hotel.

  • Stayed: April 2013, travelled with family
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3  Thank FlorenceDeSain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2012

Did not think much of this hotel. Apart from being fairly convenient for the airport and not expensive , it was quite drab and very noisy at night, very loud music from about 11pm till after 3.00am. The breakfast was adequate no other meals were tried. Staff so so.

Room Tip: If you need to use this hotel ask for rooms on the higher floors - less noisy music at night
  • Stayed: November 2012, travelled on business
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5  Thank Edmond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

The hotel was something that i will remember for many years, there were cockroaches in the room, (they sprayed all the time but the cockroaches keep on coming!!!) and although the hotel staff were trying their best and i thank them for that, the facilities wouldn't help them.
The windows have single layer of glass so the sound of the car horns can be really annoying during night.
I' wouldn't recommend this hotel to no-one especially if they travel with kids. For a small business trip with no special requests is OK but nothing more!

  • Stayed: September 2012, travelled on business
    • Location
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5  Thank pstasino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016
Google Translation

Stayed: October 2016, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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