It was my first visit to Cairo and to the hotel , i am staying in the residence suits wing of the hotel as i was to stay for more than 2 weeks in a row. I must say the service i receive during the stay from the hotel cleaning staff was far more than expected , they were polite, friendly and ready to assist when ever in need. I came across 2 house keeping staff named Nadia and her supervisor Ahmed one of the nicest persons i have ever met. The room keeping services was just outstanding and have no complaints so far.
Further i would also like to appreciate the services/ assistance provided by the instant service center which i got by dialing 022 from my room phone , like the word they were instant in resolving all my issues and providing the best of their services.
However saying that i would like to highlight few improvement areas around breakfast option, being a vegetarian i had a bit struggle and had to survive on fruit and which were only 2 options and the orange juice. I suppose being an international chain and hosting guest from different part of the world it would be great if they can keep some better variety of options .
- Official Description (provided by the hotel):
- Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Citystars Cairo Hotel Cairo
- Intercontinental Cairo