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“I think its the best!” 5 of 5 bubbles
Review of InterContinental Citystars Cairo

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InterContinental Citystars Cairo
Ranked #2 of 139 Hotels in Cairo
Certificate of Excellence
Canterbury
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“I think its the best!”
5 of 5 bubbles Reviewed 9 April 2010

I stayed there and it was my 1st time in egypt, we were three and we booked a room it was really large and could be enough for four. Nice room, large, nice decorations, big bathroom, even the lobby is wonderful and the breakfast is fantastic, people and staff are friendly. The location is great, its just in a new mall in Cairo, one of the best malls. I never stayed anywere else in Cairo, but I think its the best !!

  • Stayed August 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aziz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pcaubo, Executive Assistant Manager at InterContinental Citystars Cairo, responded to this review, 25 April 2010
Dear Aziz87,

Your nice comments are really appreciated. We work hard to create Great Hotels Guests Love and based on your comments it seems we succeeded in your eyes.

Best regards,
Pascal Caubo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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English first
Dhahran
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 April 2010

I spent five nights in the hotel. The service was very good yet i moved away the moment the business issue is over. Compared to a lower rate hotel on the same category, it is not advisable you go there. The location is not good unless you are into shopping centers.
I moved to Hilton Ramses in the same city with almost 50% of the cost but enjoyed staying there much better than this hotel.

  • Stayed June 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ashraf_alTahir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pcaubo, Executive Assistant Manager at InterContinental Citystars Cairo, responded to this review, 10 April 2010
Dear Abu Tahir,

I want to thank you for complimenting our service. I would like to learn what made you decide to move to another hotel. If you have a moment, please email me at pascal.caubo@ihg.com.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 April 2010

I think my headline said it all. The room was wonderful, the lobby was impressive and it was very convenient to the airport, which we liked since we were flying out the next morning and the traffic in Cairo is a bear!

Caution! Bring earplugs! There's nothing anyone can do about it, but Cairo drivers use their horns more than they use their brakes. It is customary to honk as you pass another car since they disregard lane markings and consistently squeeze five lanes of traffic into a three lane street.

Also, I'm a bit put off by the way that they charge for water with the meals.

However, since the hotel is connected to the FABULOUS CityStars mall with hundreds of shops and dozens of restaurants (Everything from McDonalds, Chili's and the Rain Forest Cafe to Lebonese and local ethnic restaurants) it's easy to avoid the over priced hotel restaurants if you choose to.

It's not an easy drive to downtown Cairo or Old Cairo, but if you're zipping in or out of the airport, it's a great location.

P,S. ; Free internet! Always a star booster in my book!

  • Stayed April 2010
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CindyVirgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pcaubo, Executive Assistant Manager at InterContinental Citystars Cairo, responded to this review, 10 April 2010
Dear Cindy,

It is nice to see you comments abou our free wired and wireless internet in our public areas and rooms.
Your comments aremuch appreciated.

Pascal Caubo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
U.S.A
1 review
5 of 5 bubbles Reviewed 23 March 2010

I had heard about this hotel and the level of service from a friend during a visit with his family to Egypt during the summer for the first time in this country , it has left a great impression with the international hotel in this country with a long history. I had the same impression after I stayed in this hotel in the beauty and magnificence which made me recomending it to every body who asked me about my experience in this place and the level of superior service, which in my opinion not less than any finest hotels in Europe

  • Stayed March 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Androw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pcaubo, Executive Assistant Manager at InterContinental Citystars Cairo, responded to this review, 10 April 2010
Dear Androw,

It is very nice to read you positive comments about our hotel. Hopefully we wil be able to welcome you back to Cairo sometime soon.

Pascal Caubo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, Pennsylvania
1 review
5 of 5 bubbles Reviewed 10 March 2010

beautiful hotel, kind and attentive staff, beautiful room, fantastic accomodations and amenities

Stayed March 2010, travelled as a couple
Helpful?
Thank lovejoy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 25 January 2010

I have stayed at this hotel several times in 2009 and 2010; I always enjoyed the music shows in the main lobby; the breakfast buffet is good and pricy; close to the airport and the huge mall next door has all kinds of stores. You can only buy alcohol from the Duty Free store in the mall or use the hotel restaurants for drinking. The lebanese restaurant is really good however the rest of the hotel restaurants are not as good. Their italian restaurant is really bad and not worth a visit.

  • Stayed January 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MSAUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 23 January 2010

I stayed at Citystars for two nights. The service was good. The room was good - although will be dated shortly. I can't really complain about anything but I felt everything was a little surreal. Maybe it was the lobby pianist playing in sight of the security dudes checking for bombs. Maybe it was the hushed silence at breakfast. Maybe it was the creepy walk to between the shopping centre and lobby. Something just wasn't right. Nice enough, but weird.

  • Stayed January 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lucasofoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Citystars Cairo

Property: InterContinental Citystars Cairo
Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Official Description (provided by the hotel):
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

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