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“Excellent suite, personalized service, excellent.”

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Fairmont Cairo, Nile City
Ranked #8 of 137 Hotels in Cairo
Cairo, Egypt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent suite, personalized service, excellent.”
Reviewed 22 November 2013

Stay twice then everyone will know you, very good personalized service. View from the suite on the Nile is breathtaking. Wide dinning selection, very good cuisine. It is good to be a Fairmont Gold member, lot of benefits. The lounge is so relaxing with a variety of areas. Breakfast is very good

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rafic K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 25 November 2013
Dear Mr. Rafic,

Greetings from the Jewel on the Nile!

We are delighted that you have enjoyed your stay . We thank you for your feedback, which shall serve as a further source of inspiration for us. Your generous comments have been conveyed to the hotel team which have greatly motivated them. We look forward to welcoming you back soon at Fairmont Nile City.
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1,611 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (313)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
1 review
Reviewed 21 November 2013

it was great time and enjoy the staff and the food
the pool on the top floor was great with great view over looking cairo and the room with 5* with an open bath top over looking the nile and every min was jjust great

Stayed October 2013, travelled solo
Helpful?
Thank Magdy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 25 November 2013
Dear Mr. Magdy,

Thank you for taking the time to provide us with your feedback regarding your recent stay at Fairmont Nile City. We are delighted that you enjoyed your stay with us. We will share your generous comments with our hotel team as it is a tremendous source of motivation for us.

We greatly value your patronage and look forward to welcoming you back soon to Egypt and Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 November 2013

My Husband and I Cheked in on our wedding Night and stayed for three beautiful Nights.

The "Staff members" we delt with were all friendly and courteous, the Vale Boy,the receptionist (Nader), the Napa Grill Restaurant staff even the Engineer they sent to adjust the TV.

The "Breakfast Buffet" was Amazing, very Rich and Diverse catering for all tastes, being a Cairo Residents we decided to go there for relaxed weekend breakfasts.

The "Suite" was very spacious, well furnished with excellent Panaormic view of the Nile. Loved the Bathroom, high quality products. Our bath tub was a miiature spa with a view :) Bath Salts and Oils.

The " Room Service" this is what i liked the best they always managed to bring back the room to its "check in" fresh look.

"A Detail i loved " the Hotel being connected to Nile City shopping mall. it's quite and classy. you can there to eat, shop watch a movie or just go for a walk.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Amirah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 25 November 2013
Dear Mrs. Amirah,

Warmest greetings from Fairmont Nile City!

We were privileged to have you and your husband with us for your special occasion and are delighted that you enjoyed your stay. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the Front Office, Engineering, and Napa Grill's teams which has greatly motivated them.

We greatly value your support and look forward to the pleasure of welcoming you and your husband back soon at Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2013

Bottom line: one of the most comfortable stays ever.

If you're looking for luxury in Cairo, you'll find it at the Fairmont. Every area of the hotel is beautiful and screams class.

Rooms: ours was a little small but very comfortable with views over the Nile. The mattress and bedding were simply divine. The furniture and décor were high class. The bathroom had a walk in shower and was exquisite. Complementary water. Air conditioning perfect.

Service: no problems whatsoever. Check in and out was speedy. At check in we were upgraded to a Nile view room for free (thank you Fairmont). At check in we also decided to go for the Fairmont Club benefits. For $50 a night extra we got in room wifi and access to the Fairmont Club area every day of our stay for pre lunch and dinner snacks (the desserts are to die for!) and unlimited drinks (non alcoholic). The fresh guava juice was incredible - I haven't been able to find such juice anywhere since our stay. There was also an occasion when we were waiting in the lobby to be picked up by a tour bus and I needed to use the internet before we left - the staff at the check in desk were only too happy to help and allowed me to use their computers.

Breakfast: what you expect from an international 5 star hotel. Plenty of variety, everything fresh, omelette bar, great service.

The only negative that I can think of is one night there seemed to be a rather loud party going on on our floor in one of the rooms. We woke up at 2am and heard the door to the room opening and closing, as if people we coming and going, and loud music was heard every time the door was opened. We informed reception and went back to sleep. On check out we asked what was going on and the hotel manager made a point to apologise profusely as the room was being used for a party without their knowledge. In the end, it wasn't enough to spoil our stay.

Highly recommend this hotel. This was the first time we stayed at a Fairmont, and won't be the last.

Room Tip: Ask for views of the river Nile.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank cowy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 20 November 2013
Dear Mr. Cowy,

Greetings from the Land of the Pharaohs!

We were privileged to have you with us and are delighted that you enjoyed your stay. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the Front Desk and the hotel team which has greatly motivated them.

We greatly value your patronage and look forward to the pleasure of welcoming you back soon to the Land of the Pharaohs and Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 November 2013

All I can say is that, the building is nice, the rooms are nice,bathroom also nice.
minibar very deficient
Room service food is bad and the asian restaurant's food was bad also.
service is very slow.
staff very lazy.
the tiny shopping mall is cheap environment for shopping and eating
butlers were just not there after check in
when you book in the executive floor, you expect better treatment and not to feel you're on a deserted island
wifi keeps disconnecting every 10 minutes and you must log in every 10 minutes !!!!
Bab Elnile restaurant is the best thing after the rooms in this hotel, the only good 2 things in it.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Zaid3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
79 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 16 November 2013

I feel like writing an essay or a whole book about this hotel. It is just perfect. From the room and facilities decorations to the great service; everything looks and feels Majestic. By far, this is one of the best hotels I have stayed in in my life. Great and attentive service, a variety of choices for F&B, very close to Cairo downtown (and the Egyptian Museum). I loved it from the entrance to the room that overlooked the Nile. The pool roof is very nice as well. This hotel brought me a sense of serenity and tranquility. Luckily, I will be going to Cairo very soon for more visits on a long term project, and definitely, I will be staying there in my next visits.

Room Tip: Nile view room!
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YousefOmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 17 November 2013
Dear Mr. Yousef,

Thank you for taking the time from your busy schedule to provide us with your feedback regarding your recent stay at Fairmont Nile City. We were privileged and delighted that you enjoyed your stay. Your generous comments have been conveyed to our hotel team which have been a tremendous source of motivation to us. We look forward to the pleasure of welcoming you back soon to Egypt and Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dc
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

Very nice place..modern, clean, spacious rooms, great breakfast and a very good service. The location is also excellent with great views of the Nile. The only issue that I had is that my room smelled of cigarettes a lot although it was a non-smoking room (probably very difficult for the hotel to enforce this rule with their clients) it took me a day or so to get used to the smell as I didn't have time to ask for a different room when I first arrived. Overall a great experience and I will certainly stay there again for my next trips to Cairo (hopefully my room will be a real non-smoking one!).

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IbenBattouta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yara E, Public Relations Executive at Fairmont Cairo, Nile City, responded to this review, 17 November 2013
Dear Madam,

Greetings from Fairmont Nile City!

We were privileged to have you with us and are delighted that you enjoyed your visit. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your patronage and look forward to welcoming you back soon to Egypt and Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Cairo, Nile City

Property: Fairmont Cairo, Nile City
Address: Nile City Towers - 2005 B, Corniche El Nil | Ramlet Beaulac, Cairo 2466, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cairo
#5 Casino Hotel in Cairo
#8 Luxury Hotel in Cairo
#9 Romantic Hotel in Cairo
#11 Family Hotel in Cairo
#12 Business Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Cairo, Nile City 5*
Number of rooms: 504
Official Description (provided by the hotel):
Welcome to Fairmont Nile City. Modern luxury. Ancient Wonders.On the banks of the famed Nile River, the city of Cairo—“The Triumphant” in Arabic—is the center of Egyptian culture and commerce. Here, civilizations have met for centuries, and Cairo today offers a rich diversity of contrasts. Modern architecture and ancient mosques. Urban sparkle and restful natural beauty. Business and leisure. And there’s no better way to experience the majesty of the city and its history than through the gracious hospitality of Fairmont Nile City, Cairo hotel. Like the city itself, Fairmont Nile City offers a delightful series of contrasts. Equipped with the most advanced design and technology to serve the needs of the discerning traveler, this luxury Cairo hotel is also intimately attuned to its surroundings.With sweeping panoramas of the Nile River, and views of the Pyramids in the distance, Cairo’s natural beauty and ancient history are always in sight. Added to this panoply of wonders are special features such as culinary adventures at the city’s finest restaurants, a chance to bask in the sunshine or under the stars at our unique rooftop poolside sky bar, and truly indulgent, full-service treatments at our Willow Stream Spa—all ensuring that each and every visit to Fairmont Nile City, Cairo is certain to be an experience that is memorable and utterly magnificent. ... more   less 
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Also Known As:
Fairmont Cairo, Nile City Hotel Cairo

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