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“Great view of the Nile”

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Fairmont Cairo, Nile City
Ranked #8 of 137 Hotels in Cairo
Certificate of Excellence
Singapore, Singapore
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great view of the Nile”
Reviewed 23 January 2014

Excellent 5 star hotel with very nice room & exterior. We had the deluxe room and it was still spacious even with the extra bed. The room also had spacious bathroom with separate shower & toilet, and the window open towards a balcony with view to the Nile. My only discomfort was that there's no free wifi anywhere in the hotel.
The fitness centre was excellent and the attendant there was nice to help us with the equipments. There's a shopping mall with movie theatre beside the hotel but does not have many shops.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Radius W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamSalem, Manager at Fairmont Cairo, Nile City, responded to this review, 2 February 2014
Dear Sir,

Thank you for taking the time to provide us with your feedback regarding your recent
stay with us.

We are delighted that you enjoyed your visit and we would like to thank you for your
feedback, which shall serve as a further source of inspiration for us to achieve higher
standards of hospitality excellence.

Please be sure that we take all the comments of our guests constructively and that we
will take necessary steps to reduce any inconvenience in the future.

We look forward to welcoming you back soon at Egypt and Fairmont Nile City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
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English first
Moscow, Russia
Level Contributor
20 reviews
7 hotel reviews
Reviewed 10 January 2014

Beautiful hotel and rooms...good live music in the hall... Spent here a week. My friends advised me this hotel and no regrets. Good location and district...close to airport and to most shopping malls.

  • Stayed August 2013
    • Value
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Helpful?
Thank Camusya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamSalem, Manager at Fairmont Cairo, Nile City, responded to this review, 22 February 2014
Dear Camsuya,

Greetings from Fairmont Nile City!



Thank you for taking the time to write us your feedback regarding your recent stay with us.

We are delighted that you enjoyed your visit and we would like to thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.



We truly value your support and look forward to welcoming you back soon at the Fairmont Nile City Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 January 2014

A great hotel facility and clean stay; suffering poor management and stuff. Disappointing experience; despite at such critical period hotels should be thriving for customer satisfaction and encourage tourism. The attitude and behavior I witnessed is complete opposite, I would definitely not repeat it as Cairo still offers better 5 Star alternatives.

  • Stayed January 2014, travelled on business
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    • Location
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Helpful?
Thank Bahey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, CA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 January 2014

Stayed here 2 nights on a vacation. For a 5-star, it is lacking somewhat in service and facilities. Upon check-in, we were not able to get rooms on the same floor (we had 5 rooms in a group). Even though the hotel was below 30% occupancy, they were not able to arrange alternate rooms. Admittedly, we were checking in late (past midnight), but instead of offering to accommodate us, the agent blamed our tour company for not informing them in advance! They "forgot" to offer us a welcome drink.

Once in the rooms, we found they had a fancy setup where the bathroom has a closet-style door that opens it wide to the entire bedroom -- interesting feature for honeymooning couples perhaps, but for our family, we needed more privacy, but unfortunately, those doors would not close properly! In the bathroom, the hot water was not consistent, and alternated with blasts of cold water (especially when filling up the bath). There was no iron or ironing board either. Wi-Fi was not complimentary, rather was exorbitantly priced (at $7/hour) -- this was the norm in all Egypt hotels, though.

Breakfast buffet was a nice spread, with a lot of local cuisine, plus an omelet/pancake station. For dinner, we sought out their Terrace restaurant, but it was closed without notice. So we ate at the Champagne Bar, and that was no good. Food was dry, unappetizing, and somewhat over-salted. We ordered some local wine (Jardin du Nil) but were sorely disappointed -- it was overbearingly pungent and acidic.

The location on the Nile is ok, but there is nothing around the hotel that you can walk to (except the neighboring Nile City Mall). I would give this hotel a pass, and look at the Marriott instead.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
1 Thank rajeevfromca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 January 2014

Best hotel in Cairo, on the Nile, very central. Stunning view from the roof-top swimming pool, with bar. Impressive, luxurious and very complete spa and gym. Great food and friendly staff. Nice room, well designed.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank FabianLoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamSalem, Manager at Fairmont Cairo, Nile City, responded to this review, 17 January 2014
Dear Mr. Fabian,

Greetings from Fairmont Nile City!

We were privileged to have you with us and are delighted that you enjoyed your visit. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the hotel team, which has greatly motivated them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
portland, or
Level Contributor
193 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 4 January 2014

OK, this had to be one of the best hotels I have every stayed in. The bathroom itself was bigger than most hotel rooms I have ever been in. Staff was amazing and attended to all of our needs. We were only there for one night, but it left an impact for sure and just what we needed after many days of traveling. Bed was super comfortable as well

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jgold10529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamSalem, Manager at Fairmont Cairo, Nile City, responded to this review, 17 January 2014
Dear Sir.

Greetings from Fairmont Nile City!

I am glad that you enjoyed your stay with us. we will share your generous comments with the hotel team. It is a tremendous source of motivation for us.

We greatly value your patronage and look forward to the pleasure of welcoming you back soon to the Land of the Pharaohs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2014

I recently enjoyed a superb experience at the Fairmont Cairo. The hotel itself was exquisitely furnished and decorated, but the excellent staff made my visit truly memorable. From being greeted at the airport (and escorted through customs) to the warm farewell from the front desk, the staff truly went above and beyond to make me feel welcome. Cairo, despite its recent upheavals, is a spectacular and endlessly fascinating destination. The Fairmont Cairo is a fantastic base from which to explore this unforgettable metropolis.

Room Tip: Higher floors enjoy an even more stunning view of the Nile.
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  • Stayed December 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank StevePEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamSalem, Manager at Fairmont Cairo, Nile City, responded to this review, 17 January 2014
Dear Mr Steve,

Thank you for sharing your pleasant experience at Fairmont Nile City Hotel.

Our philosophy is to ensure that every guest is treated as a VIP from the pre arrival… starting with our airport representative to all our staff who are dedicated to ensure our guests satisfaction from the moment of their arrival to Cairo and go the extra mile to exceed all our guests expectations and make their stay exceptional and unforgettable.

We are looking forward to welcome you again at Fairmont Nile City Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Cairo, Nile City

Property: Fairmont Cairo, Nile City
Address: Nile City Towers - 2005 B, Corniche El Nil | Ramlet Beaulac, Cairo 2466, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cairo
#5 Casino Hotel in Cairo
#8 Luxury Hotel in Cairo
#9 Romantic Hotel in Cairo
#11 Family Hotel in Cairo
#12 Business Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Fairmont Cairo, Nile City 5*
Number of rooms: 504
Official Description (provided by the hotel):
Welcome to Fairmont Nile City. Modern luxury. Ancient Wonders.On the banks of the famed Nile River, the city of Cairo—“The Triumphant” in Arabic—is the center of Egyptian culture and commerce. Here, civilizations have met for centuries, and Cairo today offers a rich diversity of contrasts. Modern architecture and ancient mosques. Urban sparkle and restful natural beauty. Business and leisure. And there’s no better way to experience the majesty of the city and its history than through the gracious hospitality of Fairmont Nile City, Cairo hotel. Like the city itself, Fairmont Nile City offers a delightful series of contrasts. Equipped with the most advanced design and technology to serve the needs of the discerning traveler, this luxury Cairo hotel is also intimately attuned to its surroundings.With sweeping panoramas of the Nile River, and views of the Pyramids in the distance, Cairo’s natural beauty and ancient history are always in sight. Added to this panoply of wonders are special features such as culinary adventures at the city’s finest restaurants, a chance to bask in the sunshine or under the stars at our unique rooftop poolside sky bar, and truly indulgent, full-service treatments at our Willow Stream Spa—all ensuring that each and every visit to Fairmont Nile City, Cairo is certain to be an experience that is memorable and utterly magnificent. ... more   less 
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Also Known As:
Fairmont Cairo, Nile City Hotel Cairo

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