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“Fantastic Hotel” 5 of 5 bubbles
Review of Fairmont Towers Heliopolis

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Fairmont Towers Heliopolis
Ranked #6 of 139 Hotels in Cairo
Certificate of Excellence
Cairo, Egypt
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic Hotel”
5 of 5 bubbles Reviewed 29 September 2013

I stayed for two nights to attend a wedding and it was a lovely experience. The ballroom was beautiful, the wedding banquet was fantastic. The rooms are very well furnished with beautiful bathrooms. The furnishings are very modern and sophisticated.

The hotel itself is also lovely. I would totally recommend it.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 1 October 2013
On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above review. We are so happy to learn that you’ve have enjoyed your stay and liked our rooms and banquet facilities. We look forward to welcome you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Sincerely,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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754 reviews from our community

Traveller rating
    466
    189
    48
    23
    28
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 25 September 2013

this hotel is amazing , i spent two nights in my honeymoon and it was fantastic , I was really amazed , the service is very good , professional staff and the variety of the food and the good taste of it was beyond the excellence . really iI adore this hotel

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hisham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 1 October 2013
Thank you very much for your above kind review. We are delighted to know that you’ve enjoyed your stay and that you liked our quality of service, staff and variety of restaurants. We are also so happy to know that you’ve found the food tasty. On behalf of Fairmont Heliopolis & Towers, I look forward to welcome you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Sincerely,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 22 September 2013

this hotel can rank 3rd place easily in cairo after four-seasons and kempinski
nice rooms
very good food (except breakfast , wasn't impressive)
new facility
only bad thing about this hotel is that its far off the city center , yet its in a very good location near the airport as well as heliopolis area

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SUPERmash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Al Iskandariyah, Egypt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 September 2013

I've been there for Easter party , stayed for 2 nights with my family. The over all atmosphere of the hotel , and the quality of service makes it a memorable experience.
The Pool is medium size , but it's also possible to use the larger one in the twin hotel " Fairmont Heliopolis" , - they are 2 connected hotels actually-. the open breakfast buffet offers nice quality , with lots of choices.
Definitely , this hotel is recommended for a stay in Cairo, and it's proximity to many facilities is wonderful

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amgad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

I had my dinner yasterday at the Italian restaurant located in Fairmont Towers. Food quality is great and service is excellant. Resturant has Italian taste. It is little bit croweded as it is overlooking direclty the lobby but it is Value for money

  • Stayed September 2013
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank sanaa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 8 September 2013
Thank you very much for your above review. We are so happy to learn that you’ve enjoyed dinning in Leonardo; our authentic Italian restaurant. We look forward to welcome you back very soon.

Sincerely,
Yara Atlam
Manager Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bideford, United Kingdom
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

Stayed 4 nights for business in Cairo.

The hotel is stunning. Spotlessly clean, staff genuinely helpful and friendly. The rooms are well appointed and the bed really comfortable. large shower area in the en-suite. TV in room has 277 channels, a real eclectic mix! Complimentary fruit and water replenished daily.

The hotel has around 14 restaurants each offering a different cuisine from Mexican, Thai, French etc. I really recommend the Italian though. There are four pools and a health club available for guests to use.

Due to the current troubles the hotel is extremely quiet; so some areas are closed, disappointingly the outside pool bar. They also rotate nights when the restaurants are open so 3-4 are closed nightly. Also be aware drinks are not cheap 2 alcoholic drinks £184 Egyptian pounds; (£18 sterling). They do accept payment in US dollars, but be wary of what they charge this way; you are better charging to your room and paying on departure!

Don't let the reported problems in Egypt put you off; Cairo is a vibrant; manic city; and I saw no evidence of any issues during my stay.

Room Tip: try and get one at the rear of the hotel overlooking the pool.
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nigsy116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

Location 5 minutes from Cairo airport on the main road
Meet and assist : because it was a short stay and due to political crisis and curfew I called concierge before arriving to arrange hotel transfer there is free shuttle every hour but the guy offered meet and assist for 10$ which was really worth it from the aircraft 2 gentelmen will carry you through all immigration lines to special counter to outside airport in a minute to the shuttle to the hotel in 5 minutes excellent service
Check in : very easy quick asking for fine details even quality of pillows soft or hard any special you like in the room etc,
room: one of the largest hotel room I experience in my travel huge lighted modern extra huge bathroom shower toilette quality matress is egyptian cotton bed sheets simply luxure perfect room
mini bar free comlimentry bottled water
Pool: nice clear fresh water pool guard till 7 pm good price pool and pizza bar (local beer with nuts and britzles cost 6$)
Food: not all restaurants functioning due to the curfew in the city but you will find Italian Japanese Lebanese and of course comperhensive buffet restaurant for breakfast and dinner with excellent food quality
Room location either pool or atrium up t o you to decide
check out was as easy as check in airport transfere free with hourly bus but you can get immediate hotel limosine for 15$ small car and 20 $ for mercedes
over all experience was perfect highly recommend it for bussiness travellers and transit

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hossamsourour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Towers Heliopolis

Property: Fairmont Towers Heliopolis
Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#6 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
#21 Family Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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