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“Amazing stay”

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Fairmont Towers Heliopolis
Ranked #6 of 137 Hotels in Cairo
Certificate of Excellence
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing stay”
5 of 5 bubbles Reviewed 27 November 2013

We've had our wedding last year at the hotel so we decided to spend our anniversary there, it was really great even better than last time, service was amazing and i would really like to thank Mr. Magdy Mourad (Assistant F & B Manager) he helped us to make our wedding reception last year and this time was kind enough to make our stay even better, also would like to thank Mohamed Magdy ( Butler Supervisor) was really helpful in everything, whenever we needed anything we just gave him a call and he would take care of everything.
The hotel is amazing, very clean and the food was so delicious especially Leonardo (an italian restaurant).
A lot of stuff to do there as the hotel is a city by itself.
If anybody want to take a break and relax from their busy lives, would recommend to go there and just enjoy.

Room Tip: Executive rooms
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fatma a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 December 2013
Thank you so much for your above kind review. We are delighted to learn that you had a pleasant stay. At Fairmont Heliopolis & Towers we always aim to turn our guests moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

763 reviews from our community

Traveller rating
    471
    191
    50
    23
    28
See reviews for
85
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409
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Around the world
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

I checked out 2 days ago, stayed for 6 days, room 211 was perfect
the room was spacious, clean and the bed was huge, the bathroom was as huge as the room

The most amazing thing is that : this hotel is 7 min away from the airport and the plans are passing above the hotel every 10 min you can see them through the huge glass Dome but you can't here there sound at all ... you can have an excellent quite night sleep as if there is no busy airport 7 min away !!!!

Stuff are polite, helpful and cheerful, The food was great and the creation areas are well done
Even spending the night at the lobby cafe is fun and entertaining

Loved it and sure will come back again

Room Tip: room 211 was on the second floor, have a lobby view and also the main street from the huge glass dom...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M_Kewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review, 15 March 2017
Thank you for your comment. Looking forward to welcome you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 November 2013 via mobile

We booked for 3 days 2 night but we extended 2 more days. I stayed in the hotel with my husband and son. Throughout my stay, I was only inside the hotel and enjoying the pool, food and service from the hotel. Room are big, clean, spacious. Service are good. Food.. Worth every penny u paid.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ainy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 December 2013
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are delighted to learn that you’ve enjoyed your stay and that you liked our rooms, amenities and services. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rangeley, Maine
Level Contributor
169 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

Close to the airport but located in an unhurried oasis of waterfalls, pools and amazingly diverse restaurants. The room was very comfortable and the linens and bed were first-rate. We always felt safe, attended to, and appreciated for our visit! The staff couldn't do enough for us. And, breakfast was bountiful with both Egyptian and western style foods. In the evening, there was quite a choice: Asian, Italian, nouvelle, and, the Chinese was delicious. Highly recommended.

Room Tip: We wish that we had known about 'the cabanas' or apartments near the spa. However, our room...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisyDiva07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 December 2013
On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above kind review. We are charmed to learn that you had a pleasant stay and that you liked our rooms, amenities and services. We are also delighted to know that you’ve enjoyed our diverse cuisine and bountiful breakfast. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ special moments into everlasting memories.

We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 November 2013

I always enjoy my stay here esp. In signature room the staff is very perofessional and helpful amazing butler service exprince especial thanks to Mr ALAA butler supervisor and to the team.I haighly recommend it.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 December 2013
Thank you so much for your above kind words. We are delighted to know that you’ve enjoyed your stay at Fairmont Heliopolis & Towers and very happy to know you liked our signature staff and services. We look forward to welcoming you back very soon.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 16 November 2013

My wife and I unfortunately couldn't be together for our anniversary and she was staying at the Fairmont. I knew she was down so I really wanted to do something special for her. I contacted the conceirge and told them that I wanted to surprise my wife by getting her flowers which I wanted them to deliver by 10pm. They transferred me to the bulter department and Irene from that department was a great help and arranged everything perfectly. They even gave my wife a complimentary cake and chocolates. My wife was completely surprised and extremely touched.. Thanks to the butler team for turning our unfortunate circumstance into a special day that we will always remember!!

Stayed November 2013, travelled on business
Helpful?
Thank KA6481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review, 15 March 2017
Thank you for your comment. Looking forward to welcome you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 3 November 2013 via mobile

This hotel is so nice and luxurious. The service is fantastic and the staff are friendly and helpful as Mr. Mohammad Magdy he is so helpful and nice. All the staff are so professional. Loved my stay there and recommend it. Very nice place for anniversary or special occasions and the overall atmosphere is so beautiful.

Stayed November 2013, travelled as a couple
Helpful?
Thank Ahmed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 4 November 2013
Thank you so much for your above kind words. We are delighted to know that you’ve enjoyed your stay at Fairmont Heliopolis & Towers and that you liked our property, staff and services. We look forward to welcoming you back very soon.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Towers Heliopolis

Property: Fairmont Towers Heliopolis
Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#6 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
#21 Family Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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