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“Fairmont Towers is the best hotel to stay in Cairo”

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Fairmont Towers Heliopolis
Ranked #8 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed 6 February 2014 via mobile

This is almost my 60 night stay in Fairmont towers , simply I'm just looking forward for my 61 stay ,they are the best in service ,they simply knows what you need and they know how to deliver , see u very shortly My dear Fairmont .

  • Stayed: January 2014
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Thank Masry2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 9 February 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind words. We are delighted to learn that you’ve enjoyed your stay.

We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (809)
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434 - 440 of 809 reviews

Reviewed 4 February 2014

At first I was apprehensive to go to Egypt, until I walked through the doors of Fairmont towers. From that moment on my worries melted away and I couldn't remember what I was worried about anymore.
The staff in this hotel made you feel like you were the most important person on the planet (and believe me when I say I am not exaggerating).
Initially I stayed in the Sheraton next door but was depressed and severely disappointment with their room. So I left and went to the tower. The room was spacious, bright, comfortable with an awesome bathroom!
The service was fantastic, the cleaning which was done twice a day was brilliant and the food was so clean and plentiful.
They constantly fuss over you and always aim to please however they can. It was nothing I have ever experienced before at an affordable rate.
I highly recommend the Fairmont Towers to everyone. You won't be disappointed. I certainly will be going there every time I visit Egypt.

Room Tip: Go to the Fairmont TOWER
  • Stayed: January 2014, travelled solo
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Thank Asma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 9 February 2014

Thank you so much for your above kind words. We are delighted to know that you had an pleasant stay at Fairmont Heliopolis & Towers and very happy to know you liked our staff, services, rooms and food variety. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories.

We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

WOW, that is all I have to say, from the moment I opened the front door, oh wait I don't think I ever did that it was always opened for me with a smile, to the front desk people the cleaning staff, to the dinning staff, every one was great.

  • Stayed: January 2014, travelled solo
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Thank sherifsaad2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 9 February 2014

Thank you so much for your above kind review. We are delighted to know that you had a pleasant stay. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories.

We look forward to welcoming you back very soon. Stay connected with us via our Facebook
Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

I had the pleasure and good fortune to stay at this hotel recently while on business with New FinePak in Cairo. Overall my stay was extremely pleasant. I was met air-side at the nearby Cairo International and assisted through passport and customs. The assistance came at a "charge" which I was only informed of after the event, however I would have agreed to the "charge" anyway as it circumvented all the lengthy ques.

My room was to a very high standard, the staff friendly and polite and the service excellent. While at the hotel I are in the Lebanese, Tai restaurants and had a burger while watching a Premier League football match, all were very good.

One word of caution however. If you visit the Pyramids be warned. Due to the fact that tourist numbers are down by 75% you will be the target of a higher number of hawkers, men and boys, trying to part you and your money than you would have in the past. I had a driver, a first class guide and two guys to look after me, and I was still pestered. The constant approaches from the sellers of trinkets took away some of the magic of the visit. Would I go to the Pyramids again? Possibly. Would I stay at the Fairmont again? Absolutely!

Richard Hemsley.

CEO Hemsley Solutions.

  • Stayed: January 2014, travelled on business
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Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 24 February 2014

Thank you so much Mr. Hemsley for your above kind words. We are delighted to know that you had an pleasant stay at Fairmont Heliopolis & Towers and very happy to know you liked our staff, services, rooms and food variety. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

I am writing this during my stay at this hotel starting from 17-12-2013 till present :

I feel like writing an essay or a whole book about this hotel. It is just perfect. From the room and facilities decorations to the great service; everything looks and feels Majestic. By far, this is one of the best hotels I have stayed in my life. Great and attentive service, a variety of choices for F&B, very close to Cairo airport (business locations). I loved it from the entrance to the room that overlooked the atrium. The signature lounge is very nice as well. This hotel brought me a sense of serenity and tranquility.

staff was professional and very friendly specially, ( Ahmad Maraei from reception, I find him witty, friendly, and always on call for any requests. I depend on him for everything during my stay, in accordance with the distinctive international standards and exceedingly kind and very friendly hospitality, thank you Mr.Maraei so much ) .

also thanks to Aya from G.R and Mahmud Talaat from Lounge both of them is amazing and so friendly .

As a general comment, service is excellent. Staff is very much committed with special and particular care to client needs .I would definitely recommend the Fairmont Towers to all my friends and family, and I will return without a doubt.



Thanks&Best Regards,

Torki Alsubaiee

CEO, ARA Aviation&Air solutions

Room nu, 525

Arrival 17/12/2013. Till present

  • Stayed: December 2013, travelled on business
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Thank TurkySubaiee966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 24 February 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind words. We are delighted to know that you’ve enjoyed your stay and that you’ve found everything Majestic. We are so happy to learn that you liked staff, rooms, F&B variety and services. At Fairmont Heliopolis & Towers, we always aim to turn the guests’ moments into special memories. We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

I travel very often to Cairo on business and it is always a pleasure to stay at the Fairmont Towers Heliopolis and particularly in a Signature Room which gives you access to the Signature Lounge where you are always warmly welcomed by the manager Sherif Abdel Moneim. In particular, the service provided by Mohammed Taha and Mohammed Aziz at the Signature Lounge is quite exceptional. With their smile and great service they make your visit to the Signature Lounge whether at breakfast and in the evening after a hectic day one of the most enjoyable moment of your trip. The reception staff particularly the one handling the President's Club members are also extremely nice. There is also a wide range of excellent restaurants. As in all hotels I faced at a certain time one or two minor problems and I was surprised how quickly and effectively they were solved. It is definitely a great hotel and guaranteed enjoyable stay. The Signature Room and Lounge are highly recommended!!

  • Stayed: December 2013, travelled on business
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1  Thank Fady M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 9 February 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind words. We are very happy to learn that you’ve enjoyed your stay and that you found our staff and services quite exceptional. At Fairmont Heliopolis & Towers, we always aim to turn the guests’ moments into special memories.

We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Our week at the Fairmont Towers was a comfortable oasis south of the busy city of Cairo. Sherif Abdel Monem, the Signature Lounge Manager, made our mornings bright and Mahmoud Talaat met us with a pleasant smile and welcome, and took the best of care of us in the evenings. If you are looking for a lovely hotel out of the city center I would recommend this one. All of the staff were professional, helpful, welcoming and kind.
Thank you all for your excellent service.

  • Stayed: December 2013, travelled on business
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Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this reviewResponded 9 February 2014

Thank you so much for your above kind words. We are very happy to learn that you’ve enjoyed your stay and that you found our staff helpful, professional and welcoming. We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!
Warm Regards,

Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#8 Business Hotel in Cairo
#8 Luxury Hotel in Cairo
#15 Romantic Hotel in Cairo
#21 Family Hotel in Cairo
Price Range: £127 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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