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“Great Signature Lounge”

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Heliopolis Towers Hotel
Ranked #7 of 144 Hotels in Cairo
Certificate of Excellence
Reviewed 26 March 2014

Wonderful,stylish and Hotel with amazing Lobby Hall and amazing Restaurants.
Since i travelled for business,i booked a signature room with access to the seperate signature Lounge.The rooms are fantastic,modern,quiet and with direct access to the Lounge.
The whole staff of the hotel is very kind and professionel, but the staff of the signature Lounge under Management of Mr.Sherif (Mr.Rany,Mr.Mahmout,Mr.Taha and Mr.Mahmout Talaat) is extraordinary professionell and kind,that you feel like home.
Thank you very much to everyone again and i am happy to come back soon.

Room Tip: If you stay at the Towers side, ask for rooms with Lobby view.
See more room tips
  • Stayed: February 2014, travelled on business
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Thank richard g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 1 April 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are so happy to learn that you enjoyed your stay and that you liked our staff and services. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 - 473 of 858 reviews

Reviewed 25 March 2014

really everything was very bad..at the very beginning i had a reservation on the day of my wedding to spend 2 nights before travelling for the honeymoon, i was willing to take some photos with my bride in the hotel then they stopped me in a rude way and wanted to charge us 2000 L.E. to allow us to take photos!!!!!!! I ve red the terms and conditions of the hotel online and i have not found anything like that..i ve started to ask them to give me any evidence in order to pay the money but really they did not have any then they used the security in a horrible way to obstruct us and they were about to ruin the wedding day...really i do not recommend it at all, no respect no politeness at all..

Stayed: March 2014, travelled as a couple
4  Thank Mostapha2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 15 March 2017

We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the hotel management to take a very good care of it and make it up to you by the next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014 via mobile

Everything was great , room , service , valet , friendly staff , safe and best location , privacy is respected , guest satisfaction is main and prime goal very clear from all hotel staff , food and drinks are very good but little bit expensive but the service will worth the price

Stayed: March 2014, travelled solo
Thank Masry2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 16 March 2014

Thank you so much for your above kind words. We are so happy to know that you had a pleasant stay at Fairmont Heliopolis & Towers and that you liked our room, service and staff. We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

I have stayed there shortly for a business matter, everything was luxurious and extravagant, although I am not the type that searches for comfort and luxury when scooping hotels, but this is one of the best hotels I have stayed in while in Egypt, rooms are spacious and elegant, bed arrangement is fantastic. what's not to like there?

  • Stayed: April 2013, travelled on business
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Thank Hadeel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 10 March 2014

Thank you so much for your above kind words. We are so happy to learn that you had a luxurious extravagant stay at Fairmont Heliopolis & Towers. We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014 via mobile

5stars in minus room 6032

Stained carpet
Dirty room floor
Not Vacuumed
Filthy toilet seat
Dirty Napkins box
Smoking
Dusty
No Slippers

Breakfast is Very Basic offering and at 8:00 all the cheeses are dry.

The Head waiter wanted me to pay by cash however i had my room in the Hotel.

Check out was a mess in the invoice and voiding my cards payment.

my next visit I will be in a better hotel for sure.

Cheers


Stayed: February 2014
2  Thank Fouad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Spent two nights at this great luxury hotel. There is plenty of choice for restaurants, nice bars and the rooms are excellent. What really makes it though is the staff. From the shuttle bus driver to everyone else you meet you are greeted by smiling, friendly and helpful people who cannot do enough for you, they make you feel very welcome indeed and are a great asset to the hotel.

  • Stayed: February 2014, travelled on business
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Thank archieNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 4 March 2014

On behalf of Fairmont Heliopolis & Towers, we are delighted to know that you had a pleasant stay at the hotel and that you felt really welcomed by our staff. At Fairmont Heliopolis & Towers, we always aim to turn the guests’ moments into memories. We look forward to welcome you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

Having stayed in many hotels in Cairo and traveling with a US colleague we decided to use a hotel near the airport.

I have eaten here several times and the choice of restaurants is pretty good as well as the food being very good, this was further reinforced during my recent stay here.

The rooms are very well fitted out, free wifi and a very comfortable bed. Staff are very courteous and helpful, in particular as I was taken to the "other" Fairmont adjoining the Towers initially, and then escorted to the Towers. Although my US colleague was booked in the "other" Fairmont, we met for breakfast in the Towers every morning.

Lots of space to meet people too, as the area connecting the two Fairmonts has plenty of seating, something that is lacking in many hotels these days.

My stay here is certainly making me reconsider my usual choice of Intercons when visiting Cairo in the future.

  • Stayed: February 2014, travelled on business
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1  Thank sharkyuae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded 24 February 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind words. We are delighted to know that you had a pleasant stay. We are so happy to learn that you’ve enjoyed dinning in our restaurants and that you liked staff, rooms and services. We look forward to welcoming you back very soon.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heliopolis Towers Hotel

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#7 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
Price Range: £121 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heliopolis Towers Hotel 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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