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“Very nice hotel”

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Fairmont Towers Heliopolis
Ranked #9 of 137 Hotels in Cairo
Certificate of Excellence
محافظة القاهرة, مصر
2 reviews
“Very nice hotel”
Reviewed 26 July 2014

Very nice hotel with very big space in room comfortable bed but need to get more comfortable pillows
Because using one pillow is not enough and using two pillows makes ur head is too high
Staff are very friendly

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank mohammad_halas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 August 2014
Thank you very much for your above review. We are so glad to know that you had a pleasant stay. Regarding your concern about the pillows, kindly note that it has been taken into consideration by our hotel management. We very much appreciate your feedback and we look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

768 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Ca
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Excellent service ,good location ,good restaurant ,clean rooms,beautiful decoration ,helpful staff ,I will definitely come back to fairmont hotel if I am back in egypt
Thank you very much
Magdy nashat



  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Magdy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 10 August 2014
Thank you so much for sharing your experience at Fairmont Heliopolis & Towers. We are so happy to learn that you have enjoyed your stay and that you liked our staff, services, restaurants and location. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Digital Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lugano, Switzerland
Level Contributor
94 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 July 2014 via mobile

The hotel is perfectly located next to the Airport, it's a large construction well isolated by the noise and traffic of Cairo. Many shopping mall nearby. Cairo downtown is quite far on the other hand. Service was excellent, receptionists very kind and attentive. Room was very big and well equipped. I will return for sure.

Stayed June 2014, travelled on business
Helpful?
Thank sarosio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2014

It was my company Iftar at Fairmont Heliopolis on 14/7 at Pearl Hall, the food were good but not fresh after the Iftar I felt not good and suffered from vomiting and diarrhea and after that I found that most of my colleagues are sick too and suffering as me and some of them spend most of the day in hospitals or inside WC!! which made us very annoyed and frustrated and means that your food is the worst, very bad experience and I have decided this is the last deal with your hotel forever :(

Stayed July 2014, travelled on business
Helpful?
4 Thank Menna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 July 2014

The hotel is adjacent to the Fairmont Heliopolice. So, the two hotels share some of the facilities such as the tennis court, the squash tennis court, and the pool (these are located in the Fairmont Heliopolice side - 5 minute walking distance from the Towers' main area). The staff was generally very friendly and helpful. The breakfast was tasty. Enjoyed very much.

  • Stayed January 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank biz_traveler_japan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 17 July 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review and for sharing your experience at our hotel. We are delighted to know that you’ve enjoyed your stay and that you liked our amenities, services and staff. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn
2 reviews
Reviewed 7 July 2014

The best hotel to stay in Cairo, Many choices of restaurants and we liked their food very much.
Hotel staff are very friendly and personable, I even had people calling me by name even though I didn't deal with them, it was a really nice feeling.
After staying in Fairmont Towers, I will not stay any where else.




  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Hardrock212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 17 July 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review and for sharing your experience at our hotel. We are delighted to know that you’ve enjoyed your stay and that you liked our services, staff and food . At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into special memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweden
Level Contributor
314 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 2 July 2014

Excellent room, very clean, comfortable firm bed. Hi-sped internet through either Ethernet cable or Wi-Fi in the room as well business services such as printing through USB, etc. Numerous on-site restaurants. I highly recommend the Lebanese Grill 'Al Dabke' as the food was excellent and I received way more than I could possibly eat, and note that I am a 6'4"/193cm tall and 210lb/95kilo Soldier, so it is A LOT of excellent food. The servers are attentive but not over-bearing so it made dining a pleasure.

Rooms contain all of the standard luxury amenities such as terry bathrobe, shoe shine kit, toiletries, and Nespresso maker.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review, 6 July 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review and for sharing your experience at our hotel. We are delighted to know that you’ve enjoyed your stay and that you liked our amenities, services and food quality and quantity. It is also a pleasure to know that you’ve enjoyed dinning at Al Dabke; one of our very favorite restaurants. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Towers Heliopolis

Property: Fairmont Towers Heliopolis
Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#8 Business Hotel in Cairo
#9 Luxury Hotel in Cairo
#15 Romantic Hotel in Cairo
#21 Family Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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