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“Nice rooms & location”

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Holiday Inn - Citystars
Ranked #19 of 138 Hotels in Cairo
Certificate of Excellence
Utrecht, The Netherlands
Level 6 Contributor
144 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Nice rooms & location”
Reviewed 25 January 2012

The rooms are nice, bathroom=perfect, a very nice breakfast with a huge variaty. Perfect service in restaurant & roomservice.

But things that need to change is the staff at the reception. They are rude. Also located next to a mosque which "call for prayer" you will hear (in night)

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex-EG-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed I, General Manager at Holiday Inn - Citystars, responded to this review, 14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we’ll investigate this matter immediately. We apologize for any inconvenience this incident might have caused.
I’ll look forward to have you again as a valued guest at the Holiday Inn.
Looking forward to talking to you personally in the very near future.
Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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526 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 January 2012

The hotel is excellent, great rooms, well located, close to the mall for more food options in case you decide to take your meals out of the hotel. The attention of the employees is good. It is not an economic choice, however it is a worthy one compared to what you might have heard about others hotel in Cairo. Just be carefully with the tours offered by the hotel, may not accomplish your expectations.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kgonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed I, General Manager at Holiday Inn - Citystars, responded to this review, 14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 January 2012

One of the great locations in Cairo as it's located in city stars center(largest and best shopping center in Cairo). Cozy rooms, cozy reception! Good breakfast

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Msgamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed I, General Manager at Holiday Inn - Citystars, responded to this review, 14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
Level 5 Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 January 2012

I spend there 1 week for business. It’s in good location, just on side of huge shopping mall. I was surprised by Christmas decorations all over hotel (with Xmas tree in a lobby as well). Good service, nice room (exec. floor), wide choice of food at breakfast – all just fine. But I was missing something, which would give this stay some flavour.. Anyway – I can without doubt recommend it for all visitors to Cairo.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krzysioc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed I, General Manager at Holiday Inn - Citystars, responded to this review, 14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iran
Level 6 Contributor
146 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 30 December 2011

I was in Cairo once again for a week of mission during last December. Got a truly clean and cozy room at the Holiday-Inn hotel, my second home in Cairo.
I have had a pleasant experience during my stay and brought good memories back home. No wonder: I had a really quick check-in by the friendly staff at the front desk. They were so welcoming to the guests and are well fluent in English.
At same day I asked to have another room, well it was done in less than 30 minutes!
I would also like to appreciate kindness and support of the staff at the transport team at Holiday-Inn hotel, whose names I forgot but they were well organized, efficient and helpful.
Hotel was in general, so clean, cozy, silent, and peaceful. There was no annoying event during my stay.
Another major advantage is the next-door giant shopping mall "City-Stars" which avails everything you need from groceries at the "Spinneys" to the various food courts, from brands and boutiques to the Egyptian souvenirs shops at new "Khan-el-Khalili".
Bottom line, no wonder my next booking will be at same hotel on the future trip. It is well recommended.

Room Tip: Try rooms in upper floors to avoid traffic noise, eastern rooms toward backyards are more silent.
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fakasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
85 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 25 December 2011

This is an efficiently run and sparkling establishment that it is hard to flaw. The rooms are small, but you would expect this in a 4* hotel. The food is good - breakfast is sumptuous and there are several restaurants. The staff are attentive and there are simply no problems here.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeresM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2011

I recently stayed at the Holiday Inn at City Stars for a business purposes and stayed a few days for fun at the end of the trip. I was very impressed with the value of the Holiday Inn. There was a lovely 24-hr dining facility inside of the hotel. The hotel adjoins a HUGE, modern shopping mall, which hosts a wide variety of shopping and dining choices. There was both local cuisine and major US choices available.

I took several day tours that I arranged the night before through the hotel. The prices were competitive and the service was fantastic. I was able to choose my departure time and which sites I wanted to see. Each tour was a private tour. The guides were knowledgeable, personable, and spoke terrific English.

The hotel staff was very pleasant and accommodating. Getting to and from the airport was no trouble. Taxi services were readily available outside of the hotel at any time. All in all, this was a great experience.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn - Citystars

Property: Holiday Inn - Citystars
Address: Ali Rashid Street, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Cairo
#19 Luxury Hotel in Cairo
#22 Business Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Official Description (provided by the hotel):
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn

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