Stayed for 2 nights and had a wonderful time. This was my third visit.
Requested for early check in and was granted immediately.
Very busy che k-in at reception hence no special attention given to Gold priority members.
Priority group members guarantee repeat business and build loyalty. I suggest a dedicated desk at the duty managers area for priority check-in.
Request for upgrade is chargeable.
Room ambience and facilities good.
Excellent all round breakfast.
Service at the Concierge desk managed by Sherrif is excellent. He went out of his way to help with changing foreign currency and booking for the Nile cruise.He is always at your service.
Request for late check out granted. This was very helpful as we had a late night flight.
The evening duty manager on monday 25th June personally checked us out and converted our welcome drink token to farewell drink.
Next door is the multi buildings city stars mall for shopping and food.
All in all very excellent all round service. Highly recommended .More
- Free Wifi
- Breakfast included