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All reviews red team the royal club lounge special thanks front office team pool view ring road in room dining upon check lebanese restaurant amazing hotel nice stay professional staff close to the airport business trip enjoyed my stay hotels in cairo caroline
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Reviewed 28 October 2018 via mobile

My experience at the hotel was a spectacular one I really enjoyed the view of my room and it was well equipped and organized...the stuff was professional and welcoming.., the quality of food was amazing

Date of stay: October 2018
Trip type: Travelled on business
Thank Mobile512344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 28 October 2018

Dear Sir,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to welcoming you back soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2018 via mobile

Amazing accomidation , stuff all the team are so great and proffisional .recommended to whom like to reach prefection . Many thanks for miss. Rana khalil from the lady in red team for highly co operation efficiency .

Date of stay: October 2018
Trip type: Travelled with family
Thank Shady B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 28 October 2018

Dear Mr. Shady,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to welcoming you back soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018 via mobile

One of the greatest hotel in Cairo
Unique design, well decorated rooms, very different from any other hotel, separated dress area with a Nespresso machine, iron, and a lot of other facilities.
The breakfast is one of the best with all range of varieties u will never imagine which will definitely suits different traditions for different nationalities. Sure u will enjoy
There is out and indoor pool (heated, mixed)
With separate Jacuzzi, sauna, steam (free) for men only and women only
Very good gym contains all required machines
The stuff will do any thing to keep u smiling

Date of stay: October 2018
Trip type: Travelled with family
Thank ramyshawky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 28 October 2018

Dear Mr. Ramy,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to welcoming you back soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018

This hotel is just 20 minutes drive from the airport so is perfectly located for the late arrivals/early departures of British Airways flights to and from the UK. The rooms are very comfortable and well equipped and the staff are extremely friendly and helpful. The terrace bar at the front of the hotel is a perfect place to relax after a busy day sightseeing. The hotel also has a number of restaurants serving different styles of food.

Room tip: Rooms overlooking the pool are quieter than the city view rooms
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 28 October 2018

Dear Mr. Peter,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to welcoming you back soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2018 via mobile

Room was nice and neat. Both the quality of service and food were great . Food at the state was very nice. Nice pool. Experience to be repeated and recommended for people who want luxurious service and hospitality.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Samer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 25 October 2018

Dear Mr. Samer,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to welcoming you back soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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