We have just had a wonderful stay at this resort with our 9 year old son who also absolutely loved it. The pools are fantastic, food is amazing and the staff are extremely friendly. We stayed upstairs in a room with a balcony overlooking the pool which extended onto a great view of the golf court where we could chill out and relax. When sitting by the pool, we pretty much had our own private personalized service which was really pleasant; the staff were great fun with our boy and always went that extra mile to make us all comfortable.
The reception staff were all very professional, they remember everyone's names and room numbers and nothing was too much trouble. Our cleaner was very thorough every day and ensured that our rooms were shiny and clean every single day.
Last but not least, I must congratulate the management on making this place such a pleasure to stay and even making the effort themselves to speak and talk to the guests and find out opinions of their customers.
We go on holiday twice a year and have done so for so many years only god knows how many and we truly think this is definitely our second home away from home; we are already booked to return to the Hilton Pyramids Gold Resort next week and really can't wait to go back.More