Throughout my drive to Aswan, I was very gloomy from the reviews I read re Helnan Hotel. This is my second day at the hotel, as here are my remarks:
1- A great location with an awesome view.
2- There is a snacks shop across the road to the left side
3- Near to the city center for lunch or dinner
4- Taxis and hantours are always waiting at the hotel gate and usually they provide the guest with their numbers for the return trip back to the hotel
5- All rooms are overlooking the pool on the other side of the road and the Nile.
6- Overlooking Agha Khan tomb which is lit during night hours in a very romantic way
7- Till now I met 4 receptionists (2 females and 2 males) and they are very friendly and tried to answer all my questions politely and professionally
8- The bell men and the guards are very polite and always greet people with a lovely smile going in or out
9- The hotel is clean and neatly furnished like any other 5-stars hotel
10- The room is clean.
11- Sheets and towels are changed on daily basis
12- Breakfast buffet is very good, pancakes/waffles are the only missing item, however, the buffet provides Egyptian traditional food and intercontinental breakfast items
13- The waiters are around picking up plates or helping guests by bringing them ordered eggs or tea from stations.
14- The mattress is hard (Taki Vita) but very comfortable
1- The TV is old and the satellite channels are few
2- The shampoo, body milk and shower gel are provided but the writing on the bottles is almost gone; yet guest can identify which is which from the remaining letters
3- The waiters, cleaners, bellmen and the guards are locals; they just use some words to great you in English, yet this can never be considered a negative point as they know how to do their job in a professional way
4- Room service menu is not fancy, little choices and a bit expensive
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- Also Known As:
- Iberotel Aswan Hotel Aswan