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“Again a wonderful experience”

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Pavillon Winter Luxor
Ranked #7 of 54 Hotels in Luxor
Certificate of Excellence
Brussels, Belgium
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Again a wonderful experience”
Reviewed 8 January 2014

It is always a pleasure to come to this hotel. Friendly staff, perfect location.the only thind we did not like was the continious music at the pool and the garden bar. We love the qiuetness no disurbing noices!
The rest was again just perfect!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yolande S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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721 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Any
English first
Blackpool, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 December 2013

OUR stay at the pavillon winter was a really fantastic experience. I went with my wife and 2 friends to celebrate my birthday and have a relaxing holiday.
the rooms at the pavillon are huge with very large balconies overlooking glorious tropical gardens. they are immaculately clean and the service at this hotel by all the staff is of a very high standard, nothing is too much trouble and you are always greeted with a good morning and happy smiling faces who are glad to be of service. this is true of all the staff in the bar the restaurant,at reception or by the pool. all the management team are also great at making your stay a one to remember.
if we visit luxor again this would be the hotel we would choose. I must thank the reservation manager Mr Safwat Ateia for all his help, we booked direct with the hotel and without his kind help I do not think we would have go there.
you can get to luxor with egyptair , great flights and this hotel.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEZ147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chesterfield, england
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 August 2013

This hotel never fails to please.
we have stayed here on numerous occasions and we have never had anything other than praise for all the experience.
The staff are so friendly and really go out of their way to make everything so comfortable for your stay.
From the spacious clean rooms, the exceptionally experienced staff, the delicious breakfast to the fantastic green gardens, everything was so perfect.
We acnt wait for our next visit.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank queentut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland, United Kingdom
Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 481 helpful votes
Reviewed 21 July 2013

Reception - You now keep your keycard with you, instead of handing it in each time you go out.
They are always there and again – if you need something ASK! – they are there to help – this applies to both Pavillon & Old WP no matter where you are nominally staying. Any problems – report it & it gets dealt with.

Laundry - See PriceList - It's up to you what you wish to put in, but I had no complaints. I was even searched out at the pool to be shown a problem stain, by the staff and asked what I wanted them to do. They must have great patience to iron Mrs eLaReF's linen clothes.

Housekeeping - We always came back to a clean tidy room with fresh towels. Again, nothing was too much trouble – ASK!

Public areas are kept equally tidy – I'm glad I don't have to clean the chandeliers!

Gardens - These are still outstanding and are almost my sole reason for staying there, although we had missed the 'Jasmine' season Get your timing right and your senses are assailed, as you step out into the night, by the almost overpowering perfume. The flowers close during daylight.
This is an international hotel, but don't expect every member of staff to speak YOUR language. Whilst we there, there were also French, Italian, German and Dutch guests.

Food:-
Breakfast was only available in the Corniche. Fresh Tea and a Cafetierre of coffee
Egg dishes, e.g. Omelettes, were individually cooked and served usually with toast.
Remainder of breakfast was buffet-style starting with Breakfast Cereal, Fresh fruit and much more.
As with all hotels, they cater for a world-wide clientele, so have a varying range of foods
The Corniche - They are now serving 2 menus at dinner – International & Oriental, but you mix & match as you fancy. However, if you are on half-board, you could only use the International menu.
No ideas about alcohol prices since I didn't have any.
Food, especially the dessert, was well presented, with the dessert being a work of pictorial art.
Room Service - Due to the heat we used this several times (It saves getting dressed!!!). There is a wide choice and a children's menu.
Service & presentation were excellent and portions 'not small'. An ice-bucket is free of charge
Poolside Restaurant - Does a set 3 course lunch for around 120LE (drinks extra) which is well worth the money (dessert was a work of art) and there is à la cârte available as well
It can be served at your sun-bed. They will go to great lengths to get something for you that is not on the day's menu.

Pool Staff - My sympathy was with them in the intense heat (100°), but they always did their job with a smile & were, as always, very polite and friendly.

Internet connection in the Pavillon, like many hotels, is not free

We were hoping to return in October, but will obviously have to await the outcome of the present situation

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank eLaReF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 June 2013

Our stay in the Pavillion Winter Luxor was great. Really comfortable beautiful room.The gardens are lovely and were a lovely break after our having had several exhausting days in Cairo and Giza. Breakfast at the Palace was wonderful. We arranged a tour through the front desk that was excellent. The only negative is lack of wifi in the room. I had to sit in the lobby of the Palace for that.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pavillon Winter Luxor

Property: Pavillon Winter Luxor
Address: Corniche El Nile St, Luxor, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Luxor
#6 Luxury Hotel in Luxor
#10 Romantic Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pavillon Winter Luxor 5*
Number of rooms: 116
Official Description (provided by the hotel):
Located on the banks of the River Nile in the midst of a tropical garden in the city centre, near the luxor Temple and other attractions such as the Karnak Temple, the Luxor museum, the International Convention Centre and the Mummification Museum. The Pavillon Winter Palace features three restaurants, two bars and a swimming pool. We apologize for any inconvenience that may occur due to the construction work taking place nearby the hotel as of June 14 th 2008 for a period of 6 months. ... more   less 
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Also Known As:
Pavillon Winter Luxor Hotel Luxor
Pavillon Winter Hotel Luxor
Luxor Pavillon Winter Hotel
New Winter Palace Luxor
Luxor Sofitel
Winter Palace Hotel Luxor

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