I stayed at the El Luxor for the 14th (maybe 15th) time in May of this year. What can I say; this is a hotel in Luxor that I would describe as faultless! Admittedly I have stayed here a lot but having stayed in most other hotels here over the years I would go nowhere else now.
There is not a better location to access the fabulous city of Luxor. The new rooms are SUPERB (I do so love the pool-side rooms but they were unavailable at time of writing due refurbishment); they are tasteful, spanking-new and modern but with the old Luxor feel and a very Egyptian style. Some would make an issue of the fact there were coffee/tea facilities but no kettle... that's Luxor! Ask for one and they'll get it. In fact ask and they'll get you anything. A Nile view room will give you a vista that hotels anywhere in the world (including the UK) would charge a fortune for... if you're polite they'll give you a Nile view at an excellent price (or no charge). Clean linen every day, clean towels as and when, room cleaned when YOU want it done... the rooms are great, I can't wait for the new pool-side rooms to be finished.
The pool at the El Luxor is also excellent. OK so it doesn't overlook the Nile as those of Sheraton, Karnak, Steinberger and St George... but it is secluded, quiet, surrounded (yes by some buildings; which I find charming) by lovely lawns and gardens. There's a nice little bar, lovely Italian-themed bistro and you are waited on perfectly by the VERY friendly staff.
There are a choice of restaurants at El Luxor; Champolion is cheap but good, the Italians is basic but very pleasant and the house restaurant (Le Flamboyant) is ok if you're half-board but is rarely used (there are too many fabulous local places/other hotel restaurants to warrant half-board). Breakfast in the "house" restaurant is excellent, basically it is standard for Luxor hotels; fabulous fresh eggs, vegetables, fruit, bread, pastries all with a stunning view of the Nile, Western Thebes and Hatchepsut's funerary temple.
The Sarab Bar is an old-fashioned, colonial-style, small affair but great for an evening drink before heading out to the souk or cooling-off with an afternoon cocktail after a hot, dusty day on the West Bank. It's quiet, air-conditioned and even has a (new) colonial style billiard table (for pool not billiards) . There is a small selection of shops inside the hotel but these are pricey in comparison to going outside.
Finally the staff. What can I say except faultless! Egyptians are wonderfully friendly people and even more so in Luxor. The staff in the El Luxor are fantastic; warm, friendly, welcoming, helpful and they love the fact they have guests. From the cleaners and gardeners to bar staff, waiters, pool/sunbed guy to the receptionists and bell-hops... they are all so keen to chat, help, offer advice and become your friends. Service, however, is not compromised... this hotel may be listed as 3 star but the staff make you feel so very welcome and at home that is worth so much more. Rarely, if ever, in all my travels have I felt so at home in a hotel. I have reviewed this hotel before but must mention the guest relations guy/concierge again; Aly is brilliant and will sort out any dramas you may have and will make you feel like you've stayed there forever.
Unfortunately the situation in Egypt at this time has dramatically reduced tourism in Luxor but the people there (and certainly in El Luxor) will make you feel welcome, safe and happy. I spoke at length with the hotel manager on my last visit and he, as are all the staff, are working hard to improve an already excellent hotel.
There are reviews which paint an unfavourable picture of this hotel due to the visitors' opinion of Luxor or Egypt in general. Luxor is not for everyone; it is Luxor. This is a wonderful hotel in a stunning, magical, wonderful city. I've stayed in almost every "top-end" hotel on the East Bank, some "low-end", a few £4 per night places and stayed overnight "nowhere" on the West Bank. There are great places, I love EVERYWHERE I've stayed in Luxor but I've stayed at the El Luxor (formerly Etap/Corallia/Mercure) more than any other, at every time of year and over many years now and I keep going back. I'm going again in a few weeks despite the Home Office warnings here in the UK.
If you're going to Luxor stay at the El Luxor!!!
- Official Description (provided by the hotel):
- Right in the centre of town, overlooking the Nile river, the Mercure Luxor is tucked away amidst shady gardens alongside a crescent moon shaped pool. Our spacious and naturally bright rooms, some of which have facilities for guests with limited mobility, all lookout over the Nile or the gardens. You will be in the perfect place for visiting the fabulous sites of Luxor and Karnak and can be sure of a wonderful holiday with a pleasant combination of leisure and exploration. ... more less
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- Also Known As:
- Mercure Luxor
- Mercure Hotel Luxor
- Accor Luxor