We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“2nd visit to fantastic hotel” 5 of 5 bubbles
Review of Mercure Luxor Karnak

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Mercure Luxor Karnak
Ranked #14 of 58 Hotels in Luxor
Certificate of Excellence
Grimsby, England, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“2nd visit to fantastic hotel”
5 of 5 bubbles Reviewed 12 May 2013

My 2nd visit first week in May 2013 was just as brilliant as the stay way back in September 2011. So delightful coming back to the same hotel as I knew when leaving a Nile Cruise week that I would enjoy every day. Not only did I have great sunshine, the restaurant staff recognised me from the last visit and also the pool staff. - good memories eh? Everything in the hotel was just great for me, lovely and quiet and the choices of food etc plentiful and colourful. The pool and gardens once again were superb. Good taxi service from hotel with a special mention of SAIED in Cab 34. Sociable security men on the gates and the rooms kept spotlessly clean each day - well done to the cleaning staff also. Also a mention of Samuel in the gift shop within the hotel grounds - he a young sociable man that does not mind you browsing! A MUST TO VISIT TO ALL AND YOU MEET SOME GREAT HOLIDAY PEOPLE ALSO. BRILLIANT!! :-)

Room Tip: I have had ground floor rooms and both have been spacious with a lovely garden view. Nice and peacef...
See more room tips
  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 May 2013
Dear Guest,

As a valuable and precious repeater guest, I would like to seize this opportunity to thank you for choosing Sofitel Karnak-Luxor another time to spend your recent holiday and considering the hotel as your 02nd home .

We are greatly appreciate any comments made by our guests in the tripadvisor site and constantly strive to achieve the highest quality of standards.

Once again many thanks for your comments, we are looking forward to welcoming you, assuring that your next visit #03 will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,489 reviews from our community

Traveller rating
    701
    474
    206
    68
    40
See reviews for
340
665
116
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
stoke on trent
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 May 2013

Just returned from the sofitel Karnak , had a brilliant week. Our first week was aboard the ss Monica then we transferred to this hotel for the second week. We could not fault the hotel, location, service. The staff could not do enough to help, especially the pool guy and pool side bar staff. Nothing was too much trouble. The room was really big and cleaned with fresh towels every day. The buffet restaurant offered a varied selection and again the service was excellent. We would recommend this hotel to anyone.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gail b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 12 May 2013
Dear Guest,

We are very much appreciated to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive client’s feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 May 2013

Sofitel Karnak is set in beautiful gardens over looking the Nile rooms are a good size compared to other hotels in Luxor that we have stayed in however we did not get a good cleaner I had to complain to reception and apart from one day the room was not much better we found out that the day it was cleaned good it was a different cleaner so I would just like to say that all cleaners of the rooms are not the same so don't let this put you off .
Food is much the same as any other all inclusive repetitive but we had our lunch at side of pool which was cooked fresh and what we wanted
Just be careful with mini bar in room as only water is free we didn't know this so we had a bill at the end of our stay .

The staff at this hotel are very very good they will do anything to make your stay better they do there job and more

As for sightseeing Karnak temple is about 15 min work away if you like to walk but there are always plenty of taxi around there are lots of places of interest to see which is a must.
With all the demonstrations in cairo it has put a lot of people off from going to Egypt so Luxor is very quite it's such a shame to miss out on such a lovely place

Room Tip: Down stairs rooms tend to have a better balcony if you like to sit out
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dawn0508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 11 May 2013
Dear Guest,

We are delighted to review your comments regarding your recent stay at Sofitel Karnak Luxor. It is always a pleasure to receive the client's feedback, it is only through valuable feedback received from our valued guests we will be able to maintain and further improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be at Sofitel Karnak with a lot of improvements as you expect.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 May 2013

And weeks Nile cruise with a 2nd week staying at this hotel was heaven.
Beautiful gardens, comfortable accommodation & exceptional staff (especially Araby at the sundowners bar who made our week 5star). Quiet location over looking the Nile - a perfect spot to relax in or a base to do trips from. Highly recommended. Excellent gardens promote fab wildlife - bee eaters, hoopoes, lizards & of course....sparrows! Enjoy

Room Tip: Ask for a ground floor room away from the main complex if u want to see more wildlife
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ariadnemaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 8 May 2013
Dear Guest,

We are very delighted to review your comments regarding your recent stay at Sofitel Karnak-Luxor. It is always a pleasure to receive client's feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luzern, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2013

The Sofitel in Luxor is the most beautiful hotel I've ever been. The coloured flowers and trees, the birds and the Nile give a very special natural atmosphere. The stuff is always very friendly and there is a rich selection of food. Having been there for several times, returning is now like coming home.

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 8 May 2013
Dear Guest,

We would like to seize this opportunity to thank you for your valuable comments and assuring that we will keep maintaining our quality of service.

We are looking forward to welcoming you once again in the nearest future at your 02nd home Sofitel Karnak-Luxor.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

As a last minute decision and getting a good deal we decided to return to Karnak. This is the first time we have been to Egypt in May, it was hot (40 degs. C!!!). We travelled with Egyptair , which was inexpensive and much better than a charter flight.(leg room and a meal that was included in the fare). The hotel wasn't that busy which made it very pleasant. The grounds are delightful, green lawns sweeping down to the Nile. Decent sun loungers, big wooden umbrellas and a view of the ancient river flowing past. The hills of the Valley of the Kings are opposite, on the West Bank and it is possible to visit all these sites ,either in a group or individually. But the best thing for us this time was lounging on the lawns and looking at the passing river. The restaurants were partly buffet and the cafe near the pool did lunches under the shelter from the sun. We did "all inclusive" , which we don't normally, because you get a choice of eating out, but as this was "planned laziness" we stayed on the premises for meals. The rooms are a nice size, best bet are the ground floor pool/garden facing rooms (1000-1060) approximately. This time we chose our room and we weren't charged extra, but I think in the winter there might be a surcharge on these particular rooms.The "O Nile" restaurant (sounds Irish) is a la carte, but we plumped for the buffet in the main restaurant. As the weather was so hot we ate less as the week progressed, but drank more.The staff were all very good, many of them long serving at the Sofitel. One sad note, tourism is still rather distressed since the revolution, and people are glad to see you. This can also manifest itself as a nuisance where the caleche(horse and cab) drivers are so short of work that they need very insistent "no's" from you to leave off. All in all, if you love Egypt you will want to return, if you don't like it, then you won't be reading this anyway!!

Room Tip: Ground floor, pool/garden facing. If you have lots of luggage, some rooms have a smaller porch and a...
See more room tips
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank simonbjofsurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 8 May 2013
Dear Guest,

As a valuable and precious repeater guest, I would like to seize this opportunity to thank you for choosing Sofitel Karnak-Luxor another time to spend your recent holiday and considering the hotel as your 02nd home .

We are greatly appreciate any comments made by our guests in the tripadvisor site and constantly strive to achieve the highest quality of standards.

Once again many thanks for your comments, we are looking forward to welcoming you, assuring that your next visit (#03) will be as pleasant as the previous ones.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wirral
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 5 May 2013

This hotel is a few miles North of Luxor and about one and a half miles North of Karnak temple. The hotel and its grounds could seem like an oasis of civilization in the comparative poverty of Karnak if you are not used to everyday life in ordinary Egyptian towns. It is best to take a taxi rather than walking from the hotel to Karnak temple. I have rated the Location as "very good" based solely on the fact that it sits right on the bank of the Nile.
The hotel accommodation extends over quite a large area in a number of blocks, which may be confusing at first. The grounds and swimming pools area are excellent for sunbathing (even in January). The food is OK, although I have had far better food in some other Egyptian hotels.
Based on what I paid, I consider this hotel to have been good value for money. If the variety and quality of the food had been just a little better, I would have given an overall rating of four blobs i.e. "very good" rather than average. Star ratings are often confusing. If this hotel was in Spain, it would probably be rated 4 star. If it was in France it would probably be 3 star. I would agree with other people's comments that rating the Sofitel Karnak as 5 star could be misleading.
My final comment is that I enjoyed my stay and would go there again, and this perhaps may be more informative than what I have tried to convey above.

  • Stayed January 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank oldsparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 8 May 2013
Dear Guest,

We are delighted to review your comments regarding your recent stay at Sofitel Karnak Luxor. It is always a pleasure to receive the client's feedback, it is only through valuable feedback received from our valued guests we will be able to maintain and further improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be at Sofitel Karnak with a lot of improvements as you expect.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Luxor hotels
3.5 mi away
Sofitel Winter Palace Luxor
4.2 mi away
Steigenberger Nile Palace Luxor
4.1 mi away
Sonesta St. George Hotel Luxor
Show Prices
Show Prices
Show Prices
3.4 mi away
Pavillon Winter Luxor
3.6 mi away
Iberotel Luxor
Iberotel Luxor
#11 of 58 in Luxor
4.0 of 5 bubbles 858 reviews
3.3 mi away
Nefertiti Hotel
Nefertiti Hotel
#2 of 58 in Luxor
4.5 of 5 bubbles 847 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Luxor Karnak? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Luxor Karnak

Property: Mercure Luxor Karnak
Address: El Zinia Gebly Street, Luxor, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Official Description (provided by the hotel):
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Odigeo, Southall Travel and Hotels.com so you can book your Mercure Luxor Karnak reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing