We came to the resort just 2 days before New Year's Eve. I was highly disappointed by Luxor city the previous night so we were happy to discover this little confined paradise. Luxor is a place to avoid for a tourist. It's full of hassle, bad food, walking on the streets was painful. People are extremely desperate to get something from you that I almost found it scary. You have to be extra careful- even that I am a man. Forget walking on the street if you are a woman.
When we arrived at the resort 2 polite girls at the concierge gave us options about our rooms.At some point we have been told that if we stayed for New Year's we had to make arrangements for the $150 (per couple) New Year's Eve dinner that I somehow found it weird (more on it below)
Our room was clean spacious and simply decorated, reminded me a bit of a Palm-Spring resort with a 70's style twist. The swimming pool, the outdoors stuff everything super beautiful. I loved watching the views of the Nile during the whole day. Views from every angle are amazing. There is nothing negative to say at all. Fantastic swimming pools, great gym, nice breakfast etc.
Going back to the New Year's Eve dinner, when we arranged everything with the concierge, they forwarded us to another desk where a girl and a food manager were making arrangements about the seating and menu for the New Years Eve dinner. I was not sure if I wanted to spend 150$ for 2 people (drinks were not included) seating with people I dont know but then I said it's fine, it might be fun. We made an arrangement with the seating and we confirmed the price again with the Food Manager that it would be $150 for both of us. It felt somehow fishy as at the end I had to ask if drinks were included and the said they were not. Staying in Egypt already for a week made me cautious and careful about extra fees etc.
The dinner was a OK. I did not go crazy. If it was not a obligation, we would have surely skipped it. At the end of the dinner we had to sign the bill only for our drinks we realised one extra bottle of wine was charged so we immediattely told the waiter and they corrected.
We checkout out on New Year's Eve day and at the concierge we received a charge for the New Year's dinner for 190$ each person! The person at the concierge did not want to correct the fee so we asked him to bring the food manager to confirm that the dinner was agreed with 150$ for both of us. The food manager eventually showed up, denying that we discussed the price at the arrangement desk (!) but he proposed to make a deal for 100$ each! I started being complaining again and being somehow upset so he finally "managed" to set the pre-arranged price after these complains. This incident really put a stain on my impression of this beautiful resort. This attitude was surely somehow downtown Luxor. I would definetely suggest this hotel but be careful, agree everything at the beginning and check the bills!
- Official Description (provided by the hotel):
- Nestled upon the private "Kings Island" in the Nile that covers 660,000 sqm, the resort truly is an oasis of peace and tranquility. The idyllic, landscaped hotel grounds are expansive and home to the two main buildings, bungalows and three enticing swimming pool areas. The historic sights of Luxor, located only 4 kilometres from the hotel, can be easily reached by complimentary shuttle buses. The island is connected to the mainland only by a bridge and is virtually free of charge. This makes the resort an ideal location for families with children. The resort has been renovated in 2010 and extended by 320 rooms and suites in 10 elegant bungalows, new restaurants, a pool of 2,800 sqm in size and a SPA with fitness centre (from early-sommer 2011). ... more less
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- Also Known As:
- Maritim Jolie Ville Kings Island Luxor Hotel Luxor
- Jolie Ville Luxor
- Movenpick Luxor