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“Nice Island”

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Jolie Ville Hotel & Spa - Kings Island, Luxor
Ranked #4 of 54 Hotels in Luxor
Certificate of Excellence
cairo
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice Island”
Reviewed 23 August 2012

The reception was huge and clean but the room was not quite 5star standard, there was no bath tab in bath room. The land is big and swimming pools are huge except relaxing pool. For a resort hotel, I saw quite a few solo travellers as well as many families so that I would recomend this hotel to solo traveller as well. I stayed alone and I had very relaxing time. Breakfast was very good and dinner was nice too. Its a nice quiet hotel. I would like to stay there again for sure ! and one more thing, all staff are very nice and helpful. Recommended if you want a quiet relaxing holiday.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtraveller1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 27 August 2012
Dear worldtraveller1a from cairo,

Thank you very much for having stayed at the Maritim Jolie Ville Kings Island Luxor and for having written such a beautiful review on TripAdvisor.

I am delighted to read that you have enjoyed your holiday and that were generally happy with the staff services and the hotel facilities.

The comfort rooms have all been renovated in 2011 with totally new set ups from the new bathrooms with new showers and bathtubs, toilet seats, new tiling, etc till new furniture for inside the rooms and outside on the terraces.

We are looking much forward to welcoming you back to your second home in the near future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,168 reviews from our community

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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2012

Excellent relaxing hotel and if you are into bird photography you will love it there. There is a huge serene balcony on the nile where you put your tripod and photograph all the birds you like. One major issue i take with this hotel is that the pool is so cold. They claim its heated but it is barely so. The kids coulnt even touch the presumably heated one. Please dont be afraud to go there luxor is so far away from the instability but if managemnt is listening please increase the pool temp.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hatem35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 27 August 2012
Dear Hatem35,

Thank you very much for having stayed at the Maritim Jolie Ville Kings Island Luxor and for sharing such a wonderful review on TripAdvisor.

I am so happy to read that you have enjoyed you holiday on the island, yet a bit disturbed that you did not enjoy the pools, although we have 3 pools, 2 out of them are heated. Relaxing pool for adults only is reaching 27 degrees during winter and Infinity pool for families is reaching 25 degrees during winter.

We hope to see you back on the island in the not so far future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, United Kingdom
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2012

We have just returned from two special weeks at the Jolie Ville. Sadly because of the political situation in Egypt only around 120 guests. However the service was very good. The rooms from the bedroom to the reception are all kept very neat and tidy. The service at all the pools is excellent. If you have never been to Egypt before then this is the place to stay. Spectacular views of the Nile, the sunsets and the tropical gardens around the island. This is the place where you can relax and be re-energised.

Room Tip: There are so many different locations of rooms to choose from throughout the island
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 26 August 2012
Dear Paul F from United Kingdom,

Thank you very much for having stayed at the Maritim Jolie Ville Kings Island Luxor and for shring your positive experience on TripAdvisor.

I am truly happy to read that you have enjoyed your holiday on the island and that you were generally satisfied with our services.

We are looking much foreward to welcoming you back to your second home in the near future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2012 via mobile

My partner and I had a very nice time here just didn't quite meet the 5* standard we were expecting. We were originally booked into a standard room but was soo disappointed once we were shown the room. It looked like a cheap motel room, definitely not something I expect even in a standard 5* hotel room. As we were there for 10 days we didnt want to stay in that room for that long! So felt like we had to upgrade to the delux room which was a whole lot better I must say. Little things like towels and bed sheets again werent the standard you normally get in a 5* hotel but it was fine. There wasn't anything other than the standard room that I thought was that bad. Workers at reception weren't very helpful either with advising places to go, it was almost like they had a list of places they advised people to go to but they couldn't tell us more of what to expect there or what it would be like. Its nice to hear their opinion or their own experience of the place they're telling you to go to. So it was a gamble to try places out. Some places they advised wasnt very good either. Other than that the hotel had a lovely view of the Nile and staff across the hotel were very friendly and welcoming. Service at the pool was perfect. We had a really good experience but I'd say that some things were more 4* rather than 5*. So if that doesn't bother you than you'll have a real nice time!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ms_m1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 27 August 2012
Dear MnM0905,

Thank you very much for having stayed at the Maritim Jolie Ville Kings Island Luxor and for sharing your views on TripAdvisor.

I am disturbed to read that you were disappointed with the comfort rooms standard although they all have been renovated in 2011 with totally new set ups from the new bathrooms with new showers and bathtubs, toilet seats, new tiling, etc till new furniture for inside the rooms and outside on the terraces.

The reception team is trying to do their best in helping the clients to better know the facilities of the island and Luxor city but it is a bit delicate when it comes to the guest's taste, as it is different from a guest to another one.

We are looking much foreward to welcoming you back in the near future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2012

We have just returned after 2 weeks at this fantastic hotel this was our second visit and it just gets better and better the staff are are amazing and treat you like kings and queens. The updates on the rooms are beautiful and the new apartments are beautiful too. The new pool is amazing with a bar you can swim up to. A big thank you to all the staff for making our holiday wonderful and the people in Luxor for being so friendly. Hope to visit again very soon !!!!!

Stayed August 2012, travelled as a couple
Helpful?
Thank lundy_kaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 26 August 2012
Dear lundy_kaz from United Kingdom,

Thank you very much for having visited the Maritim Jolie Ville Kings Island Luxor for the second time and for having written such a positive review on TripAdvisor.

I am so happy to learn that you have enjoyed your holiday on the island and my team will appreciate very much your praise to their services.

We are looking much foreward to welcomign you back for the third time to your second home in the near future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2012 via mobile

We have just arrived back and cannot speak highly enough about our stay- the hotel is superb, amazing facilities and kept so well. The pools were amazing and not busy, the gym was excellent and well kept, the restaurants were great and the staff super helpful. You have easy access to the historical sites that are in close proximity to the resort. The heat is pretty intense for a couple of hours in the middle of the day- but the inside areas have superb air conditioning and outside of those 2 hours in the middle of the day the sunbathing is great. As I said cannot recommend the place highly enough- don't let the political turmoil turn you off- we didn't even feel a hint of any trouble at the resort- it's an amazing place

Stayed August 2012, travelled as a couple
Helpful?
1 Thank Johnnyc33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 26 August 2012
Dear Johnnyc33,

Thank you very much for having stayed at the Maritim Jolie Ville Kings Island Luxor and for taking the time to write such a wonderful review on TripAdvisor.

To make you happy is our job, to which we are fully commited to make your holiday the most unforgettable one ever. Yes, Luxor is totally safe and there is nothing to worry about, life is going on as it should be and according to the daily stable happenings.

We are looking much foreward to welcoming you back to your second home in the not so far future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, England, United Kingdom
Level 6 Contributor
151 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 15 August 2012

It has lovely new restaurants and several fabulous pools with the most amazing views over the Nile. There are new blocks of apartments over the resort, but unfortunately the hotel puts guests into the old rooms, which are poorly maintained. Ours had chunks out of the shower unit ( no bath), the toilet lid was broken and there were cracks in the sink and loads of tiles, the air conditioner didn't work properly (although they did fix it) and the decor was extremely dated.
I do not understand why guests weren't put into the better rooms automatically, especially as the resort was very, very quiet last summer (2011). We would stay at a different hotel if we knew we had to stay in those rooms again, if we returned.
We did get very fed up of the high expectations of tips throughout the country. I think people should be paid a higher wage from the price of the excursions, rooms and food, not expect to be given the majority of their wages from tourists. I know things have been difficult for the Egyptian people over the last few years, but we work very hard to make sure we can go on holiday and don't expect to be told by local people "why you come to my country if you not give me money" when they have not provided any service.
On a balloon trip, costing £75 a head, we were told we had to give each person we encountered a tip, totalling another £21 a head. Absolutely awful.
Even at the airport, someone pounced on me in the toilet and wanted an English pound to turn the tap on, a job i am capable of doing for myself.
We were very fed up.

Room Tip: Make sure you are staying in one of the newly built rooms.
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank susiqtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this review, 27 August 2012
Dear Susiqtoo from England,

Thank you very much for having visited the Maritim Jolie Ville Kings Island Luxor and for sharing your experience on TripAdvisor.

I am happy to read that you liked the island, yet disturbed to read that you were disappointed with the comfort room and the hassling of the locals in Luxor, which is a non stop issue for all the guests.

The comfort rooms have all been renovated in 2011 with totally new set ups from the new bathrooms with new showers and bathtubs, toilet seats, new tiling, etc till neew furniture for inside the rooms and outiside on the terraces.

We are looking much foreward to welcoming you back in the near future, I remain with,

Best regards,
Urs Umbricht
General Manager, Maritim Jolie Ville Kings Island Luxor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jolie Ville Hotel & Spa - Kings Island, Luxor

Property: Jolie Ville Hotel & Spa - Kings Island, Luxor
Address: Awameya Road | Kings Island, Luxor 85834, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Luxor
#2 Romantic Hotel in Luxor
#2 Spa Hotel in Luxor
#2 Business Hotel in Luxor
#3 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:5 star — Jolie Ville Hotel & Spa - Kings Island, Luxor 5*
Number of rooms: 650
Official Description (provided by the hotel):
Nestled upon the private "Kings Island" in the Nile that covers 660,000 sqm, the resort truly is an oasis of peace and tranquility. The idyllic, landscaped hotel grounds are expansive and home to the two main buildings, bungalows and three enticing swimming pool areas. The historic sights of Luxor, located only 4 kilometres from the hotel, can be easily reached by complimentary shuttle buses. The island is connected to the mainland only by a bridge and is virtually free of charge. This makes the resort an ideal location for families with children. The resort has been renovated in 2010 and extended by 320 rooms and suites in 10 elegant bungalows, new restaurants, a pool of 2,800 sqm in size and a SPA with fitness centre (from early-sommer 2011). ... more   less 
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Also Known As:
Maritim Jolie Ville Kings Island Luxor Hotel Luxor
Jolie Ville Luxor
Movenpick Luxor

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