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“Another Exceptional stay....”

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Jolie Ville Hotel & Spa - Kings Island, Luxor
Ranked #4 of 54 Hotels in Luxor
Certificate of Excellence
Reviewed 23 October 2012

This was our 5th visit to Kings Island and as always the hotel delivered 110%. The rooms, staff and grounds were all looking amazing as always ans we were spoilt from arrival until we departed. We booked via Thomas Cook as this seems to be one of the only ways you can get to Kings Island at the mo as Thomsons have stopped using the hotel. Be careful if you are a regular here as Thomsons are telling its customers that this is due to guest feedback when in fact they are not using the hotel as their request to heve their room rates lowered was refused by the hotel. They do however still use the Jolie Ville for their most premium range so its obvious that the hotel guests feedback is not in question, as a result of this Thomsons last year almost ruined our holiday 1 week before we were due to fly so this year we took the safe option of Thomas Cook. The hotel ( along with the rest of Luxor ) is suffering with low occupancy at the moment due to one main fundamental reason - no-one from the UK can get a flight out there. At this time last year there were over 15 flights a week coming from a variety of UK airports and now there are only 2 - Manchester and Gatwick. My advice to all the regulars out there is to book a flight to Cairo and then an internal down to Luxor as 3 tour operators at least are using Thomson flights to fly their guests out ( Cosmos, Thomas Cook and at least 2 others ) so there is a distinct lack of english tourists being able to get there. We have been visiting Luxor for 10 years and will continue to do so and will always use the Jolie Ville - I just hope in the mean time that more flights are put on to feed the demand from the UK market. We will continue if needed to book the hotel directly and seek our own flights as you really cannot fault the people of Luxor or any aspect of the beautiful Jolie Ville Kings Island. A special thanks to Amena ( Guest Relations ) and Ashraf at the Infinity pool terrace restaurant for looking after us so well. Our trusty local cabbie of 10 years also deserves a mention and if anyone going out there is in need of a reliable trusted taxi driver then message me for his number - he will look after you with the utmost of professionalism and take you in safety anywhere you want to go and advise you of any places you must see to enjoy your time there. Thank you to all at the Jolie Ville once again and see you all in March - Jan, Stefan and Andy.

Room Tip: They are all good but there are recent additions on the deluxe side and the Queens Villa is availabl...
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  • Stayed: October 2012, travelled with friends
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1  Thank linda&co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 24 October 2012

Dear Linda & Co from Manchester UK,

Thank you very much for returning home to the Maritim Jolie Ville Kings Island Luxor for the 5th time this year and for having taken the time to write such enthusiastically for the destination as well as for our Resort on Tripadvisor.

The availability of flights (international & national) is indeed the major problem we are facing in Luxor these days. I can confirm that we have dozens of clients they would like to come but can’t get flights. The fact that Egypt Air has increased its prices in such a difficult economic situation is as well not really helping the tourism industry. Some things will never change even not after a successful revolution.

We are looking very much forward to welcome you back home early next year, and “Insha Alah” the flight situation has improved till then.

I remain with,
Sunny regards from unique & pleasantly warm Luxor

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

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Reviewed 22 October 2012

While we were in Luxor we went three times to eat there. As it is not in the centre of Luxor it is worth the travell to go as the venue is good. The service and staff in the bar area are very good, and the venue is excellent. Eating in the restaurant however felt as though it needed a little 'cheering up' While you could not put your finger on any one point it appeared as if the staff were not allowed to smile, they did their job but there was no customer interaction. Food was average I had the vegetarian option and while the vegetables were well cooked I could have done as well if not better myself, it appeared as if the veg ghad been spread out on the plate to make it look more, yes that is all there was - a variety of vegetables smothered in butter.

  • Stayed: October 2012, travelled with family
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Thank Moorish25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

We had been recomended to holiday here, and l have to say, it was just perfect. We have travelled extensively and always said once we have visited, we would not return, as there are so many other places we want to see. Well, l eat my words, for a week just to relax, there is nowhere better. The hotel complex is beautiful, stunning gardens. 3 beautiful pools, very attentive staff, a wonderful veranda to eat overlooking the Nile, delicious food,and lovely rooms situated around the gardens, which were beautifully tended, it was just Utopia.
l was sad that there were so few guests,we felt very safe and nurtured, and we shall definately return.

Room Tip: There are bungalows in circles of 10 situated in mature gardens,which we chose, bigger 2 story apart...
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  • Stayed: October 2012, travelled as a couple
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Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 20 October 2012

Dear Jenny W from Salisbury UK,

Thank you very much for having chosen the Maritim Jolie Ville Kings Island Luxor to be your holiday home in Luxor and for having taken the time to write your kind comments about our Resort on Tripadvisor.

I believe that if we succeed to make you come back we really have reached our goal and could successfully implement the “Jolie Ville Luxor Bug” into you.

Thank you as well for mentioning how safe it is to travel in Egypt, the TV News pictures do not represent not even 99,5% of the Egypt which is all quiet, peaceful and awaiting so desperately the many visitors to come back and to help this peoples revolution to succeed!

The entire Jolie Ville Team is thanking you for your support and we are looking forward to welcome you back home on Kings Island in the near future.

I remain with,
Sunny regards from unique & spectacular Luxor

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

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Reviewed 19 October 2012

This was our first visit to Egypt and Luxor. After researching the web for days, it was hard to find a bad word about the JOLLIE VILLE.

We were very sceptical about Egypt full stop. It was a real culture shock for us when we arrived and visited Luxor, but once you learn to trust, feel safe and venture, there are some real charms out there. The Egyptians are a very warm race; their humour is also very similar to ours.

Our Hotel did not disappoint in anyway, honestly, everything available (including Alcohol!) food was good, the rooms were excellent and spotless, nothing was too much trouble, all the staff bent over backwards, we were completely spoilt!

This was by far our best and definitely most relaxing holiday ever and we certainly want to join the private club of guests who have been coming here for 20 years or more.

It is without question the best hotel in the area, on a beautiful private Island.
Don’t be put off by the temperatures either, the warm night air is just beautiful, the day time highs of 44 c were still enjoyable and not uncomfortable like many humid cities.

I cannot fault the Jollie Ville, I really can’t and we will go back, it is for all types but I would say it is a 100% pool side relaxing holiday with not much for the youngsters.

Jollie Ville – we love you…

  • Stayed: August 2012, travelled with family
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Thank Juliet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 20 October 2012

Dear Juliet W from London,

Thank you very much for your wonderful comments posted on Tripadviosr about the Maritim Jolie Ville Kings Island Luxor. I am happy to read that you have enjoyed your holidays in our Resort lately and that you already think of coming back to Luxor!

I totally agree with you; Luxor is THE place to go if somebody needs a quick recharge of batteries during long, cold, grey and dull European winter months. In just about 4,5 hours you can reach Luxor and the best: we CAN guarantee good weather and even sunshine every day for 99%!

We are all looking forward to welcome you back home at the Maritim Jolie Ville soon and to become one of our many regular clients who have discovered the peace, quietness, culture, beauty, warmth and splendid weather of Upper Egypt many years ago. (In September 42% of our clients were regulars!)

I remain with
Sunny regards from Kings Island, in the middle of the majestic river Nile.

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2012

We stayed in this hotel for 10 days and had a perfect time. There were only a few problems with the airco in our room. But the staff did their best to solve our problem.
Very good kitchen, beautiful pool(s), perfect location. Calm and easy. Beautiful view on the Nile!

  • Stayed: November 2011, travelled as a couple
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Thank MiguelBouttry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 20 October 2012

Dear Miguel Bouttry from Veurne in Belgium,

Thank you very much for your recent stay at the Maritim Jolie Ville Kings Island Luxor and for publishing your holiday impressions of our Resort on Tripadvisor.

I am very pleased to read that you have enjoyed the 10 days on Kings Island and would like to apologize for the AC troubles in your room which after a few hours could be solved by our maintenance team.

We all hope to be able to welcome you back in the not so far future, and remain with
Sunny regards from unique & spectacular Luxor.

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2012

We spent two nights here at the end of our holiday, we were not disappointed with the standards of the hotel and friendliness and efficiency of the staff considering they were running at a very low level of occupancy. The grounds are immaculately kept and a pleasure to walk around, this is a very big resort with lots to offer and having a shuttle bus service into Luxor town was a real bonus.
Our one small gripe was the hard mattress on the bed, food was good and it was nice to sit outside on the terrace overlooking the Nile for both breakfast and dinner.
As we were not leaving until early afternoon we were able to keep our room beyond the 12 o'clock check-out time.

  • Stayed: October 2012, travelled as a couple
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Thank daveanddore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 18 October 2012

Dear Daveanddore from Hampshire UK,

Thank you very much for your resent, unfortunately rather short, visit at the Maritim Jolie Ville Kings Island Luxor. Thank you as well for having taken the time to write to Tripadvisor about your experiences in our Resort.

I am happy to read that you enjoyed your stay over all but feel sorry at the same time that you did not had a good night sleep because of the hard mattress. If you only would have mentioned it to us we would have had exchanged it immediately. Like we provide our esteemed clients with a “Pillow à la carte” menu in the rooms, as well we can provide soft or hard mattresses for the best possible comfort and sweetest dreams during your holidays.

The Jolie Ville Team and I are wishing you all the best and hope to be able to welcome you back in the not so far future, next time for a longer stay with a soft mattress.

I remain with,
Best regards from ever spectacular and sunny Luxor

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

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Reviewed 14 October 2012

This year we again visited the Maritim Jolie Ville in Luxor.. This excellent hotel is my favorite destination The friendly staff and attentive service is the same as allways.
However,the recent problems in Cario appear to have affected visitor numbers to Luxor this year. This however, will not put me off returning again next year.

Room Tip: Rooms aliong the Nile have good views
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  • Stayed: October 2012, travelled with family
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2  Thank Elizabeth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolie_Star, General Manager at Jolie Ville Hotel & Spa - Kings Island, Luxor, responded to this reviewResponded 31 October 2012

Dear Elizabeth079 from the Hideaway Club in Kyrenia Northern Cyprus,

Thank you very much for visiting the Maritim Jolie Ville Kings Island Luxor once again this year and for your kind compliments published on Tripadvisor.

It is fantastic to have such a wonderful and great number of loyal customer-friends all over the world who return to our Resort year after year, sometimes as well several times per year. Thank you all very much for your support in the past months.

We are all looking forward to welcome you back in the not so far future, and remain with
Sunny regards from unique & spectacular Luxor at the majestic river Nile.

Urs Umbricht
General Manager
Maritim Jolie Ville Kings Island Luxor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jolie Ville Hotel & Spa - Kings Island, Luxor

Address: Awameya Road | Kings Island, Luxor 85834, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Luxor
#2 Family Hotel in Luxor
#2 Spa Hotel in Luxor
#2 Business Hotel in Luxor
#3 Luxury Hotel in Luxor
Price Range: £38 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jolie Ville Hotel & Spa - Kings Island, Luxor 5*
Number of rooms: 650
Official Description (provided by the hotel):
Nestled upon the private "Kings Island" in the Nile that covers 660,000 sqm, the resort truly is an oasis of peace and tranquility. The idyllic, landscaped hotel grounds are expansive and home to the two main buildings, bungalows and three enticing swimming pool areas. The historic sights of Luxor, located only 4 kilometres from the hotel, can be easily reached by complimentary shuttle buses. The island is connected to the mainland only by a bridge and is virtually free of charge. This makes the resort an ideal location for families with children. The resort has been renovated in 2010 and extended by 320 rooms and suites in 10 elegant bungalows, new restaurants, a pool of 2,800 sqm in size and a SPA with fitness centre (from early-sommer 2011). ... more   less 
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Also Known As:
Maritim Jolie Ville Kings Island Luxor Hotel Luxor
Jolie Ville Luxor
Movenpick Luxor

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