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“A genuine international 5-star with a very democratic clientele.”

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Steigenberger Nile Palace Luxor
Ranked #5 of 54 Hotels in Luxor
Certificate of Excellence
London
Level 5 Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“A genuine international 5-star with a very democratic clientele.”
Reviewed 9 September 2010

This hotel is excellently situated, with the required Nile views, but quite walkable into town. Most importantly the public minibuses run past the door, and so you can get around very cheaply (though if you use them you may annoy the taxi drivers!). On the side streets nearby are a wide range of restaurants and cafes, and so we ate very well.
Our room faced the street, which was fine, as there was little noise, and the tiny balcony was actually quite pleasant to sit on (and very good for drying swimming costumes).
Breakfast was a vast buffet, with plenty of choice. My eccentric request for hot water rather than tea or coffee was always swiftly and cheerfully sorted by the charming waiting staff. We took breakfast outside some mornings, enjoying the attention of friendly cats.
The pool is a fair size, and we enjoyed it, but it might struggle to cope when the hotel is full. Towels are readily available and the poolside area is very pleasant.
We only took one evening meal in the hotel, at the Italian restaurant, which was nothing special. The meal was perfectly adequate, but about 30% more expensive than in Italian restaurants nearby. The Lebanese restaurant is even pricier, and had a more restricted selection than we're used to on the Edgware Road.
The hotel is outstanding value for money. We used it as a base for doing our own rather thorough sightseeing, but clearly many people were happy to spend their days around the pool and others took their package operators' excursions. It had a much more democratic clientele than I was expecting, but I imagine that it is used by several major British and European package operators. An international 5 star is often stuffy, but that was not the case here, and everyone seemed pretty relaxed.
Don't go for the entertainment! You've got satellite tv in the room!

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank LondonVicar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Manchester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2010

This hotel is located on the banks of the Nile, a superb location, and within walking distance of Luxor centre.
The hotel I have stayed at twice before and within the last 12 months, the last stay extended due to flight disruptions, my most recent stay August was a single parent family holiday, and was pleasantly surprised that hotel staff not only remembered my children, but greeted them with their first names, not something I have experienced in any other hotel.
The hotel was as always, very clean with all staff very helpful and friendly, which makes for a very relaxing holiday.
Looking forward to my fourth visit to this hotel in December.

  • Stayed August 2010, travelled with family
    • Value
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    • Service
Helpful?
Thank AnalyticsConsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2010

Just returned from a two week holiday in Luxor. The Steigenberger hotel was great. Staff were helpful and friendly. Hotel and pool area was clean and well kept. The Nile view room was fantastic as you watch the sun set every evening. Food in the Nubian restaurant was very good and varied each night. I would definitely stay in this hotel again in the future. August is extremely hot, so if you can't take the heat go later in the year.

Outside the hotel there are lots of cab drivers and carriage drivers waiting to take you for rides and excursions. This does get on your nerves a bit as they don't always take no for an answer so you have to be firm and walk away. There are other local companies near the hotel that will do the same excursions for about half the price of your tour operator.
Overall, great holiday.

  • Stayed August 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Lorna260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 September 2010

We stayed at this hotel for four nights following a seven night Nile Cruise and we were really very pleased.

Rooms:
We had a standard room overlooking the courtyard. The room was very big with two double beds, comfy chairs, dressing table, TV, wardbrobes, safe etc. The balcony was a little small with barely room to sit out but very welcome anyway.
The bathroom was large and finished to a high standard with a bath, shower, sink and bidet.
No tea and coffee making facilities but you could buy these as extra if you wanted them! All in all fantastic rooms.

Pool:
The pool here is wonderful lots of sunbeds and parasols next to a good sized and warm swimming pool all overlooking the Nile. For a small daily tip of 5 Egyptian pounds the pool guy will look after you all day - even moving the parasol for you when you are no longer in the shade if you need it.
Some of the sunbeds under the trees got covered in leaves and flowers during the day as they got blown off the trees. It was very peaceful here and lovely to sit and do nothing.
There is a poolside bar called tropicana where the food is pretty good, you can order it to be delivered to your sun lounger if you are feeling really lazy!

Nubian Resturant:
We were half board and so both breakfast and dinner were served here. The service was excellent. My coffee cup was never empty at breakfast and my plates were cleared promptly! The food was very good and plenty of choice particularly at breakfast where you could order fresh cooked omelettes.
Evening meal had a huge amount of different fresh breads, salads, hot meals and desserts. The food is themed each evening so one night we had Greek, the next Mexican etc!

Shops:
There is a great shopping arcade in the hotel if you are too anxius to try the bazaars outside. The prices can generally be bartered down by about 10%

Bank:
There is a bank on site where you can change money at a far better exchange rate than in England. You can also ask them to change your big notes for smaller ones so you have plenty of small money for the endless tipping that is required.

Entertainment:
There is usually evening entertainment in the courtyard if you fancy it. It finishes at 10pm so that people can sleep!

All in all a great hotel. We would definitely go back!

  • Stayed August 2010, travelled as a couple
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Helpful?
4 Thank EuroCorrespondant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham, United Kingdom
1 review
Reviewed 7 September 2010

We stayed at the Nile Palace after a week cruise. The hotel was great, the staff could not do enough for us, nothing was too much trouble. The rooms were very comfortable, cleaned every day. The whole experience was wonderful and relaxing. Being out and about in Luxor can be challenging, be wary of the caleche and taxi drivers!! Check out Aladin's Cave shop across the road from the hotel, you are welcome to browse without being hassled, also Arkwrights for daily supplies is worth a visit.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JosienSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 September 2010

If you're thinking of staying in Luxor, it is essential you take a look at the tips and scams article on this website. Also make note of all the times people talk about scams, cons and hassles when talking about Luxor and its attractions. The volume and diversity of hassle you will endure in Luxor can not be understated. Within a day we came to understand that this was a fact of leaving the hotel and stepping into the streets of Luxor. It is exhausting in itself. We thought the hotel was going to be our sanctuary from the constant assault on our money and manners. We were wrong.
Firstly, within the hotel you will find a man representing a well known tour company, who can book day excursions for you. Our tour representative (from the same well known tour company) informed us he was not with their company and was mis-selling tours and our travel insurance would be invalidated if we used his services.
Secondly, the hotel allows a photographer to come in and take photos of its special events, which can then be sold to tourists. So far so good. Unfortunately, they dont monitor his activities. In an attempt to sell us poor quality photos, he regularly chased us across reception, into the streets of Luxor and even across the swimming pool (I was swimming in the pool and attempting to relax at the time). He even telephoned us in our room! There was no escape from him.
Thirdly, in the limbo time between checking out and waiting to be taken for our airport, hotel staff came up to us and charged us for minibar items we had not used. We had already paid our bill, and if we had dared to brave the streets of Luxor until it was time for the airport pickup, I wonder if they would still have attempted to charge us at some point, or if they saw us sitting there and just seized the opportunity.
Fourthly, the hotel has many restaurants and shops. Shop in any one of them, pay cash and you will have to demand your change. In each one, the "friendly" staff ask where you come from and then either seem to forget to give you change until you ask directly for it, or they suggest you give them the change as a tip (eg a tip for allowing you to buy a newspaper from them).

Aside from the endless attempts to get money from you, this hotel looks good. Spacious rooms, good sized, comfy beds, great shower. The key card took an average of 5 times before it opened the door to the room.The lift doors often dont close (one lift was mysteriously covered in a red liquid at the start of our holiday and then out of service
for the rest of it).

There's a good selection at breakfast, and you can arrange a takeaway box of breakfast foods if you are going out for the day. There are several restaurants in the complex, so you can choose a different venue to eat each night (although certain aspects of the menu, such as the desserts, are similar, if not identical, in each venue). 5 minutes walk away from the hotel, you will find Snobs, and the Lantern. Both good places to eat.
Many hotels in Luxor have a policy of not allowing food and drink into the hotel. This includes water. I cant speak for the other hotels, but this one scans you as you walk in, and occasionally the security staff will search your bags as you come into the hotel, too.

In terms of entertainment, the hotel has a great view of the Nile/Valley of the Kings, a good swimming pool (although you will be hassled for money whilst in the pool as I have said), and a nightly dance show. Its the same dance show every night! We got some entertainment from watching the changing emotions on the dancers faces - happy one night, foul and sulky the next.
The hotel also does some special cruises on the Nile. We did one of these, and had beautiful food in a world class setting...until halfway through the cheese and grapes course, when the romantic soft music was switched for pumping Euro-dance and staff tapped our shoulders until we stood up and made us dance awkwardly in the middle of the boat. The romantic, even glamorous, evening had been clumsily transformed into nothing more than a booze cruise. After that the beauty of the night was completely destroyed by staff presenting us with a bill and insisting we pay immediately in cash
( We'd originally been told the cost of the cruise would be added to our hotel bill and we could pay it on check out. So, we were in a boat, on the Nile, with little cash on us, and a member of staff demanding payment. Hardly a relaxing end to the evening).

My final memory of this hotel will be that limbo-time after checking out, waiting for the bus to the airport. Every enjoyable experience in this hotel somehow ruined by a clumsy demand for cash, an increasing awareness that there was nowhere that I couldnt be hassled for money, with nowhere to hide from it and no-one to turn to for help. I was glad to leave.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jetsetwelshie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2010

Arrived at the hotel travel worn but pleasantly surprised by the standard of the hotel. Clean, air conditioned and lots of marble. Rooms are of a good standard. Balconies overlook an inner court yard. There are rooms with a nile view, if not lucky enough to afford one then try going to the sixth floor where the gym is located, there is an open roof top to view the nile and the west bank....fantastic. Different times of the day day give a different atmosphere. More about the hotel in a minute, I need to put a ****BE WARNED**** message here.
****BE WARNED**** ****PLEASE READ**** I can not enphasise enough, the level of scrounging, begging and conmen on the streets outside. It is utterly relentless!!! Taxies will stop or beep at you every 30 seconds to ask if want a taxi. Horse drawn carridges will will shout from any direction to offer you a ride for only 5 pounds. And they are very persistent if you say no. They will try to haggle you into to it. Also pay attention to the horses. Some of them are close to death! Underfed and their bones showing through their hydes. If you must use a horse and carriage then please use a well fed horse only. Be aware of anyone who gets your attention after you have just left the hotel. Conmen will pretend they work at the hotel you are staying at by saying 'remember me?' or 'I served you the other nght' ...all bogus. Their just trying to become your guides and show you to places theirs friends work at or own and then rub their fingers at your wanting money from you for this, even though you never asked for it it. If on guided tours the guides and the drivers will expect tips every time. At any places of interest, there will be workers, police, security guards and anyone else who has learnt to rub their fingers at you wanting you to give them money for absolutely any reason and usually for no reason of any given worth. Generally, if anyone offers to do something for you then they 'will' want money for it. Its annoying and I can say it was hugely responsible for semi ruining my holiday. It makes you paranoid and mistrust anyone who comes near your. If your a westerner, then your a cash machine!!! If the locals are friendly, then it will be at a price. Even at the airport.....it will only stop once you get back on the plane...trust me!!!
Anyway, back to the hotel.......If you travel with Thomas Cook then they have their own travel rep called Mohamed. Do not confuse this with Mohamed who has a travel desk at the hotel under the name of Thomas Cook, he used to work for them but now works seperately from them but now under the Thomas Cook (egypt) brand. Its confusing. The hotel run a lovely nile cruise dinner usually about 50 Euros p/p. Lovely meal, five couses, beautiful views. Unfortunately nearing the end of the night, the camera comes out, the video camera comes out and filming begins at the same time the dance music starts and the boat crew suddenly start dancing and pull you up to dance as well. Dont be fooled, as its another money making opportunity...only this time by the hotel itself...oh hum! What started as a great romantic night ended up being utterly spoilt by naf marketing.
Have to say their is a lovely blonde Yorkshire lady who works behind the reception area( never got her name). Always happy to help and a good fiendly smile and will stop for a chat if she has time to. Make sure you say hi to her...and she wont asked for money too!!!! YEY!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roamerer43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Steigenberger Nile Palace Luxor

Property: Steigenberger Nile Palace Luxor
Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Luxor
#3 Family Hotel in Luxor
#3 Romantic Hotel in Luxor
#3 Spa Hotel in Luxor
#4 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Official Description (provided by the hotel):
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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