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“hILTON lUXOR”

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Hilton Luxor Resort & Spa
Ranked #1 of 54 Hotels in Luxor
Certificate of Excellence
Cairo, Egypt
2 reviews
“hILTON lUXOR”
Reviewed 6 November 2013

Its a very good choice for cultural & relaxing trip in a very unique location at Nile edge wake up in a place like that with all the provided facilites like waking up in Heaven. also the Spa is can be rated as one of the best ones world wide

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AkramBaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 10 November 2013
Dear our Valued Customer,

Thank you very much for your feedback about your experience at our resort.

I am so proud of our property when I read your description that it looks like heaven; I shared personally your comments with the entire team members as it will encourage them to continue strive for excellence.

We hope to see you again soon at “your home away from home” in Egypt.

Yours sincerely,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (270)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Wien, Austria
1 review
Reviewed 6 November 2013

Despite the low amount of tourists coming to Luxor at the moment, the Hotel offered full services without limitations which is remarkable. The staff is treated well and hence treated us with the utmost friendliness and efficiency. Go for the Spa Suite 114!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nikolaus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 10 November 2013
Dear our Valued Customer,

Thank you very much for your kind comments about our property.

We are so happy to read that you had an enjoyable holiday with us and the friendless service from our team members made your stay memorable. I would like to inform you that our Hilton promise to ensure every guest feels cared for, valued and respected.

Looking forward for your next visit to our sunny resort in the near future.

Yours sincerely,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2013

was wonderful hotel concerning the facilities, standard, worm welcoming I would say, it was a one cooperative team, play to draw a smile on your face. the food quality and variations was really more than expected instead it suppose to be a buffet, unfortunately, for the low occupance due to the un explained low season, it was not a buffet, but I had an excellent breakfast on two tables for 2persons only. 2 jars of freshly sqeezed carrot and orange as we requested and many different items more than 15 as per our request and the staff recommendations. at the end we got a tounge watering hot coffe moka and a big smile from the restaurant leader lady who ran after we left to offer us a cold water bottle that we did not use

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohammed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 7 November 2013
Dear our Valued Customer,

I would like to say thank you for your feedback about your recent experience at Hilton Luxor Resort & Spa.

It has been our honour to have you as our guest and we are very proud to read that our facilities and staff services exceeded your high expectations. I personally shared your positive remarks with all of the team members and rest assured that your feedback support our continued strive for excellence. Our goal is to make your stay the most memorable one and that your precious time is hassle-free.

We really look forward to welcoming you soon back again at the Hilton Luxor Resort & Spa, your "Home away from Home", in Egypt.

Yours sincerely,

Christoph Schleissing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2013

We spent a week at this hotel and it was the best weeks holiday we have had. The resturants were really really nice especially the thai type one though they were a bit expensive, the room service was also awesome and 24 hours! the pools are really nice too and the views of the mountains and the river are beautiful. all the staff were really friendly and helpful they will also make bookings at restaurants for you and order taxis etc. only one warning is that the spa prices are in US dollars not Egyptian pounds like everything else so the spa treatments are quite expensive!

The breakfast in the morning is great. There is soooo much to choose from and I was introduced to my first ever slice of beef bacon (I liked it) (: Also the falafels are so much better than we get at home in england. They are a really vibrant green colour and taste great.

There is a Thomas Cook shop on sight and we recommend booking some day trips out to all the sights with your very own guide at a very reasonable price.

definitly want to go back overall a really awsome trip and didn't want to leave

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank Samwestlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 26 October 2013
Dear our Valued Customer,

Thank you very much for your feedback about your current stay with us.

All of us are so happy to know that you had an enjoyable holiday at Hilton Luxor Resort & Spa and you will come back again.

Regarding the Spa prices, I would like to highlight that we use the finest products available in Egypt from Anne Semonin. However, of course your remark has been taken into our consideration for the future Spa menu prices review.

Your comments shared with our team members and they are so happy to know that their friendliness service met your entire satisfaction.

Looking forward to welcoming you again soon to “your home away from home” in Egypt.

Yours sincerely,
Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 October 2013

Having lived in Cairo for 2 years we have travelled around Egypt and stayed in several hotels as well as having drinks and dinner in others. I can honestly say this is the best hotel I have seen in Egypt and on a par with the service and quality of the top hotels in Asia. We just went for drinks but there was a lovely member of staff who invited us to play badminton which was good fun. Then we my Abdelnasser who showed us all the extensive facilities and he was excellent. Unfortunately we discovered this hotel too late since we are leaving tomorrow but we will defntiley be coming back again

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 21 October 2013
Dear our Valued Customer,

I would like to thank you very much for your kind review on tripadvisor site about your first visit to Hilton Luxor Resort & Spa.

It is great to read that you had an enjoyable time with us and the friendly service of our staff exceeded your high expectations and that you will never hesitate to come back again.

Looking forward for your second visit to our resort in the near future.


Yours sincerely,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2013

We spend 5 wonderful days at the hotel. The service was brilliant, the staff were very attentive and excellent. Despite there being only a few guests the hotel had all their restaurants and facilities open, and we enjoyed every minute including our 2 year old son, who was well cared for throughout the stay.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
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Helpful?
4 Thank JAhm3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 1 September 2013
Dear our Valued Customer,

Thank you very much for your remarks on tripadvisor site.

All of us appreciate your feedback and so happy to see that you were able to experience our warm hospitality.

Yes, you are right that all our facilities open as our Hilton promise is “To ensure every guest feels cared for, valued and respected”, so even if we have one guest, he will receive the same service from our team members.

Looking forward to welcoming you back again soon to “your home away from home”, in Egypt.

Yours sincerely,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2013

I had a fantastic time at this wonderful hotel; the best hotel I have stayed in. I felt looked after and cared for and nothing was too much for the staff. From the moment you walk into the foyer, you start to relax and unwind. Everything about the Hilton makes for an enjoyable, relaxing holiday. There is very little you have to do apart from enjoy yourself. The room was very comfortable with a fantastic Nile view. All services were of excellent standard and I would definitely return to the Hilton, the next time I am in Luxor.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Viv T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 27 August 2013
Dear our Valued Customer,

Thank you for your review on tripadvisor site.

It has been our honour to have you as our guest and it is our utmost pleasure to read that you enjoyed your holiday with us.

I shared your feedback with our entire team members who they are so happy to know that you will not hesitate to stay with us again when you visit Luxor.

Looking forward to welcoming you again soon at “your home away from home”, in Egypt.

Yours sincerely,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Luxor Resort & Spa

Property: Hilton Luxor Resort & Spa
Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Luxor
#1 Family Hotel in Luxor
#1 Business Hotel in Luxor
#1 Luxury Hotel in Luxor
#1 Spa Hotel in Luxor
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Luxor Resort & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more   less 
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Also Known As:
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Luxor Hilton

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