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“Absolutely SUPERB!!!!!....if i could give it ten stars i would!!” 5 of 5 bubbles
Review of Hilton Luxor Resort & Spa

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Hilton Luxor Resort & Spa
Ranked #1 of 58 Hotels in Luxor
Certificate of Excellence
ENGLAND
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Absolutely SUPERB!!!!!....if i could give it ten stars i would!!”
5 of 5 bubbles Reviewed 20 June 2014

We had the absolute pleasure of staying at the Hilton,Luxor from the 9th to the 16th June.....i could literally write pages and pages of hyperbole it was THAT good!!!.....from the moment we arrived we just relaxed.....we upgraded to a Nile view room and it was well worth the money....the room was lovely, well equipped, the comfiest bed ever, lovely toiletries and obviously a decent size balcony overlooking the Nile....our room was cleaned thoroughly every day as youd expect and we were laughing every day at the towel sculptures :-)))....the food in all of the restaurants was of an excellent standard, hot, fresh, plenty of choice and large portion sizes cooked to perfection....i would happily sell my soul to the devil for a years supply of the egyptian date muffins in the morning :-)))....we found the spa area absolutely amazing, with a decent size infinity pool overlooking the Nile, with plenty of loungers, towels, cold water, iced flannels....it was just what we needed....perfect :-))))....we had the pleasure of meeting "Mr Christophe" towards the end of our stay and im not going to embarrass him but all the good things the staff had told us about him was true.....what a true gentleman.....he not only helps his staff but also the local community.....ok.....weve saved what we feel is the best til last.....the Staff.....they are without doubt the absolute jewel in the crown of the Hilton Luxor.....every single staff member we met was polite, friendly, courteous and literally couldnt do enough for us....i have been fortunate enough to travel extensively in my life and i have never encountered such wonderful hospitality and friendliness ever!!....they are genuinely happy (and believe me i can spot falseness a mile off!!), they genuinely like the guests (and its not for the tips as a service charge is added to all bills anyway) and they genuinely love a chat and a giggle with you.....they are fabulous....i am not going to single anyone out as they were all just perfect.....having met "Mr Christophe" i can see why he, and the staff are all happy....its good to see......well thats pretty much it....very very sad to see the hotel so quiet...poor old luxor....its completely safe, pretty much always has been, if you are thinking of coming to Luxor i hope you will be as bowled over by the Hilton and its wonderful team as we were.....many many thanks to you all...Berni and Darren...room 13...xxxxxx

Room Tip: Upgrade to a nile view room
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TEAMBAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 26 June 2014
Dear Valued Customer,

Thank you very much for your review on the Tripadvisor site about your recent stay at Hilton Luxor Resort & Spa.

It has been a great pleasure meeting you personally and it has been our honour to have you as our guest.

‘’Jewel in the crown of Hilton” what a really amazing expression and I could not have find better words to describe our team members. You are so right, at the end the team members make it all happen. Your appreciation will stimulate our team to spare no efforts to make the stay of each guest even more enjoyable and memorable.

I am so delighted to learn that our food, services and facilities exceeded your high expectations.

Our Hilton promise is to ensure that every guest feels cared for, valued and respected. Glad we were able to live up to this promise.

Looking forward to seeing and welcoming you soon again to the Hilton Luxor Resort & Spa, “your Home away from Home” in Egypt.

Kind Regards,

Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,179 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Taipei, Taiwan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

super super nice staff, great services!!!
ppl were friendly & very helpful.

probably due to the low occupancy of the hotel,the food was not up to standard n the quality n breakfast had only a few choices~
but the service was superb n location is great.every evening as u watch the sun sink over the Nile~

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amelie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 21 June 2014
Dear our Valued Customer,

Thank you indeed for your kind review.

I am so delighted to read that you were able to experience our warm hospitality and our staff efforts exceeded your high expectations.

You are right that the view of the sun set over the Nile is amazing and attract your eye with the magic of the River Nile.

Your comment about the food quality and the breakfast choices was not up to standard forwarded the food &beverage manager for his further action.

Looking forward to seeing and welcoming again to Hilton Luxor Resort & Spa, “your Home away from Home” in Egypt.

Kind Regards,



Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

lovely hotel, supper nice staff, great services, nice pool, river view to the river Nile, great food. if you ever travle to Luxor, this is the best hotel to stay at. the breakfast is amazing, as well as all the restraurants and room service, the pool was very clean too.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank yu f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 15 June 2014
Dear our Valued Guest,

Thank you for your feedback about your recent stay with us.

It is fantastic to see that you had a wonderful time with us. Your recognition for our efforts, of course, will encourage us to maintain our level of service and to strive for excellence to make your stay with us more comfortable & enjoyable.

I shared your kind comments with our entire team members and they appreciate it so much.

Looking forward for your next visit to our sunny resort in the near future.

Kind regards,


Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

It was that time of the year when we really needed a break and wanted to just relax.

After all my research we decided to go to Egypt in a place called Luxor.
There were a lot of reports warning tourists not to go Egypt, but after seeing the Hilton Spa hotel we decided to go. 6 nights at the Hilton May 2014

It was the best choice we made; soon as we arrived Mohammed at the reception greeted us made us feel very welcomed. He then asked us if there were any special requirements we need.
We had booked the double bed room with Nile view which was luxurious. The rooms were at a very high standard with Air conditioning, TV and excellent facilities all round. The bathroom was very clean with a perfect shower.

Fresh fruit on arrival was a nice touch. Daily bottled water in the room a welcome thought. Fresh milk for tea and coffee provided by breakfast restaurant staff. Variety at breakfast very good from freshly made omelettes to fruit pastries hot food etc.

It was very peaceful in the bedroom no noise, beds were very comfortable.
In the morning we had paid for a full intercontinental breakfast which was fantastic.

The food and the Hilton is also very nice, I would recommend you try all the mock tails.
Mohammad at the concierge was such a nice and helpful man. He was always their to help and would always exchange my money for me.

Mohammed, Malik, Sofia and Veronica at the reception were so helpful always happy to help with any query. They would allow me to use the reception phone to make any local calls.
All the staff would go out of there way to make you feel special, my experience at the Hilton Hotel was truly magical 5 star, in fact it was 100% perfect. If I was to ever go Egypt again I would only go for the Hilton Resort & SPA hotel Luxor.

The outdoor area was beautiful and the design was amazing, Khalid and Saied where very help and would always provide a high level of customer service.
Towels, sunbeds prepared prior to your arrival in the morning, beautiful towel decorations, flowers, water and ice prepared in champagne buckets ready for your day, cool iced towels provided on the hour every hour to cool you down with lovely mint aroma.

The SPA area was the highlight for us, it was brilliant and very relaxing, and they had 3 different SPA rooms to make you feel relaxed. The shower in the SPA area was amazing it had 6 different functions which would focus on the shoulders to give you a massage whilst having a shower.
Hussain & Marium in the SPA did an excellent job, they were always looking to make us feel special. As a complementary offer Hussain arranged a private SPA area for me and my wife which was such a surprise. We really did appreciate all his professional customer service.
Just outside the Hilton hotel there is a taxi stand a man named Khalid is the person you want to take you around for shopping. He can speak very good English and his prices are very reasonable. He was a great host and would be available anytime to take us shopping.
I would like to take is opportunity to thank all the management & staff for welcoming us and making our stay perfect. I was so happy we choice the Hilton.

The Hilton Resort & SPA is the best hotel I have ever stayed in and the customer service provided to us was 100%.
I would personally recommend staying only at the Hilton in Luxor and will go back again.

Special thanks to:

Reception - Mohammed, Malik, Sofia, veronica
Outdoor area, Saied, Khalid, Mohammed
Concierge - Mohammed, Ahmed,
SPA - Hussain, Merium

Unforgettable romantic gateway definitely. Highly recommend for couples who want to find serenity and private moments.

Room Tip: double bed room with Nile view
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mukhtar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 15 June 2014
Dear Valued Guest,


Thank you very much for your kind comments that you have posted on the Tripadvisor website about your recent stay at the Hilton Luxor Resort & Spa.

I am really so happy and cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to continuously strive for excellence.

I am proud to know that our services exceeded your high expectations and that you had the most enjoyable stay with us. I have shared your feedback with the mentioned names of the team members who are very delighted to know that their efforts have ended up to your enjoyment.


Thank you once again and we are looking forward to welcoming you soon again to “Your home away from home”, in Egypt.



Kind regards,


Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whittier, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

Our room faced the Nile.
Immaculately clean and well kept grounds. spectacularly designed with several pools and water features, palm trees everywhere; we loved our stay.
The staff learned our names and our Hilton shuttle driver taught us basic Arabic.
Thomas Cook travel has an office in the lobby and arranged our trip by cruise ship to Aswan.
With security gates and scrumptious gourmet restaurants we highly recommend the Luxor Hilton.
We felt like Pharaohs.


  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank afjmcIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 8 June 2014
Dear our Valued Guest,

Thank you so much for your feedback about your experience at our resort.

I am proud of our resort & staff who helped you to have an amazing stay with us.

Regarding your comment that our team members were treating with you like Pharaohs, may I add that this is our Hilton promise that we deliver to each guest “to ensure every guest feels cared for, valued and respected”.

Looking forward to welcoming you again soon to your home away from home in Egypt.

Kind regards


Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LOndon
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

This hotel is placed next to the Nile and lived up to the Hilton reputation. The service was friendly but respectful, the executive rooms were clean and well appointed. Although the hotel was very quiet, we still had excellent service and attention. The pool and gym are very good. We thoroughly enjoyed our stay. Breakfast is good and offers the usual "buffet" choices.

Room Tip: Try to get a room with a view of the Nile.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ArabellaLOndon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 6 June 2014
Dear our Valued Guest,

Thank you for your valued time that you spent to share with us your feedback about your recent stay at our property.

I am so glad to read that you were able to experience our warm hospitality and our team members were able to help you had an enjoyable holiday and our entire facilities exceeded your high expectations.

The whole family of Hilton Luxor Resort & Spa hope to see you again in the near future.

Kind regards,


Christoph Schelissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 June 2014 via mobile

This hotel is an absolute gem. Immaculate surroundings that are beautifully looked after, stunning views acroas the Nile to the mountains beyond, brilliant staff and unsurpassed facilities. It's a real oasis and I can't recomment it more. It is far away the best hotel in the area.

Stayed May 2014, travelled with friends
Helpful?
2 Thank CharlesGL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, 6 June 2014
Dear our valued Customer,

I would like thank you very much for your kind review about your recent stay at our resort.

It is great to see that our facilities exceeded your high expectations & our team members were able to fill in your holiday with the warmth of hospitality.

All of us are looking forward for your next visit to “your home away from home” in Egypt.

Kind regards,


Christoph Schleissing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Luxor Resort & Spa

Property: Hilton Luxor Resort & Spa
Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Luxor
#1 Business Hotel in Luxor
#1 Spa Hotel in Luxor
#1 Luxury Hotel in Luxor
#1 Romantic Hotel in Luxor
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Luxor Resort & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more   less 
Reservation Options:
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Also Known As:
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Luxor Hilton

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