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“Great hotel in superb luxor, egypt”

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Pyramisa Isis Hotel & Suites Luxor
Ranked #36 of 54 Hotels in Luxor
scunthorpe
1 review
“Great hotel in superb luxor, egypt”
Reviewed 3 November 2011

My wife and i have just returned from a week at the pyramisa isis hotel in luxor for our 2nd aniversary, This was the place and hotel we visited on our honeymoon so it is a special place for us anyway but it certainly didn't disappoint.
The hotel is rated 5 star but anyone going expecting the RITZ will obviously be disappointed but i am sure most people are aware of the difference in ratings to our native European hotels.
My wife and i choose to stay facing the city which are the cheapest rooms but we turned down a nile view free of charge as we like the vibrancy of looking out onto the crazy main road while having a morning drink on the balcony, if you havnt been before and like a quiet start to the day upgrade to a nile/garden view and you will avoid the constant traffic and call to prayer throughout the day (4am start)
the hotel beds are very hard as they are in all parts of Egypt my wife and i have visited but after a little getting used to they are made for a superb nights sleep, the bedroom staff are very honest and friendly and work hard for their tips and wages.

The calleche drivers in luxor get a very bad press by the holliday reps but they work hard to feed there horses and fammily and deserve a fair share of the tourist trade, all the times we have visited luxor we have used (Mohammed number 1), he is a superb driver who works hard for his familly and horse (nadia), if you want to see the city ask for him, he will take you to the best shops not just the ones they get paid to take you to and he will take you to see weddings, houses and all other things you would never ever see with any tour guide, money is never a issue with him and he has never asked us to pay a amount, just paid what we feel is right for a night out seeing the city sights, he can be found around the sonesta hotel but if you ask any driver for Mohammed number 1 carriage they will point him out, tell him jamie and sally recommended him and he will see you right.

if you are staying at the pyramisa hotel my advice for a nice packed lunch english style would be to go to the arkrights store, this is a quality little shop that has prices that are cheap and non negotiable so you know what your paying and purchases come with a receipt. you will find the shop opposite the lotus hotel down the side street, well worth finding, around 5mins walk from the hotel, everything is around half the price of the other shops and genuine cigs are behind the counter not Chinese copys.

if you need a taxi driver for the morning to visit valley of the kings etc etc find saz, he will charge around 150 Egyptian for the day, you can visit all the attractions on the west bank at your leisure, you will have to pay entry fees but the tours charge crazy prices by filling people with fear when good people are just trying to earn a living. if you are going to the hotel before the 28th november 2011 you will see a man from manchester called ken with his wife pat, he will point you in the right direction with regards to resteraunts as my wife and i struggle with most food so eat pizza hut and mcdonalds although snobs is very nice. he is at one with all things egypt and is a superb man to know! again tell him jamie wrote the review for a ice breaker and he will be happy to chew your ear off and help you understand the madness.

We have been to luxor 3 other times but this time got to grips with other bits and bobs with his help and if your reading this then you will dodge many of the pitfalls.

all told this hotel is a great base for a luxor holiday with superb pool facilities and great access to everything this great city has to offer, if you need any more info feel free to contact me,

one other tip if you have never been to luxor is to get your visa from the bank in the terminal, you will see the windows on your left as you walk in, if you cue with most of the others you could pay any amount upto £15 english, at the window its around £9odd english, just a little tip!

!dont buy on the bus! during transfers

  • Stayed October 2011, travelled as a couple
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Helpful?
Thank loveluxorScunthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Doncaster, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 November 2011

This hotel is as good as it looks in the brochures, beautiful inside, spacious and clean rooms, pool area and gardens truly fantastic and then you feel let down. We stayed on an All Inclusive basis and would not recommend this package to other holiday makers, half borad would probably be better. We had several gripes with this package which will not affect other travellers and I wouldn't want to put people off what is in essence a lovely place to stay.

We had a street room, which caused us no problems with regard to sleep, yes it was noisy - horns beeping mainly and the call to prayer at 4.35 in the morning took some getting used to but it just added to the holiday atmosphere and never bothered us at all. The room was large and clean, furniture in good condition and well cared for, shower was a bit tempermental but we just got on with it. On the whole the food was lovely, well presented and a good choice which is why I say half board would be a good option. However getting a drink out of any staff was akin to getting blood from a stone and I'm not saying this because I am a demanding beer filled Brit, for example when arriving for evening meal you would be asked for your drink order, this would arrive about 10 mins after you had sat down, your paper to sign given to you and that was it basically. This was the same throughout the hotel the pool bar would ignore you or alternatively take a very long time to bring your drink( by the glass) to you. If your paying for your drink for example you would get one bottle of beer on the AI package this bottle would be the equivelent of three seperate glasses, we had a vodka and coke and the vodka was measured out in the cap of the bottle one cap being one measure. They really did make you feel as though you were a free loader - not good, also there always seemed to be a massive conversation between the controller and any staff when serving alcohol which un-nerved me slightly, other reviewers had mentioned this issue and to be honest its a re put off.

Also when reading your brochure don't be swayed by the loung bar (doesn't exist) and the cocktail tent (not part of AI and didn't even see anyone in there whilst on holiday) also pool bar snacks run to a burger or nothing. There are many failings with this hotel which is a real shame. The other places you can eat are the Italian (very nice) and the Chinese (terrible avoid at all costs - super noodles are not chow mein).

Luxor is a bit of an experience, as tourism is low they really are trying to get anything out of anyone which leads to constant hassle which really did become tiresome a friend who went earlier said she went out her hotel once turned round and went back in it was that bad. We tried our best to be polite but the best course of action is to keep going where you are going and carry on regardless. I would recommend a trip to the Winter Palace for afternoon tea and a trip to the Steinberger Nile Palace Hotel next door and for a bit of cheese nip over to the Gaddis hotel over the road - great atmosphere.

Over all we did enjoy our holiday seeing what we had gone to Luxor to see, sad that the Hotel let itself down, oh almost forgot the entertainment was none existent aswell.

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank Fatunicorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 October 2011

We have stayed at this hotel several times and have always been treated with courtesy. It is dated but very clean and the staff were very attentive apart from the odd one or two. Food was always plentyfull and good, if a little repetative. We were sad to see so few people in Luxor at all, and sad to see the Egyptians trying to make a living out of so few holiday makers. It was our granddaughters 7th birthday while we were there and she was made such a fuss of. A must while visiting Luxor is tea at the Winter Palace, and a trip to the local market near the Souk, but not in a kalesh as these are very intrusive in a narrow back street market.

Room Tip: Chose a Nile view
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  • Stayed October 2011, travelled with family
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Helpful?
1 Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 October 2011

I, my wife and sister have just returned from a fantastic two week holiday at the Pyramisa Isis in Luxor.

We were sad to see so few people there. Unfortunately the media coverage of the recent troubles has painted Egypt in a bad light and tourism has suffered because of it. However this was an advantage for us as the hotel staff made our holiday the best holidays we have ever had, and boy have we travelled extensively.

The manager and the staff of the Isis Hotel, couldn’t have made us more welcome on our late arrival. We retired to our room after a long journey and woke the next morning to a fantastic buffet breakfast. The restaurant staff made such a fuss of us we felt like royality,service and cleanliness were of a very high standard. The rooms were spacious although slightly dated were cleaned daily. We would suggest a Nile view room as this is much much quieter than the city view. All staff at hotel were polite and very attentive, nothing was too much trouble.

So to anyone who is in doubt, I would recommend you try The Pyramisa Isis in Luxor for yourself. It is reasonably priced, with an efficient friendly and caring staff. The guaranteed sunshine comes as standard. The Eygptian people are so friendly so I’m sure you will enjoy a friendly welcome.


Warren, Jay, Rona

  • Stayed October 2011, travelled with family
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Helpful?
6 Thank wgbarratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level 5 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 October 2011

The best aspect of this hotel were the pools and the pool staff. There are several very large, well-maintained pools that look like anything you would find in Sharm El Sheikh. Each day we were at the hotel, the staff was very attentive with food and drinks. On one occassion, my mother smashed her finger in the lounge chair, and twice one of the staff members came over with a cup of ice to help her with the swelling. There were several merchants in the hotel complex that came around to sell their services which was expected and fine except for the gentleman trying to get massage clients who became unnecessarily forceful at one point. (Hopefully this kind of thing will improve as tourists begin to return to Egypt.) We also had lunch by the pool one day, breakfast two mornings and drinks one night in the lobby -- everything was high quality and tasty. The breakfast buffet was particularly extensive.

Unfortunately, due to the huge lack of tourists, the hotel was undergoing renovation while we were there and over 80% of their rooms were out of commission. The first room we were put in was old, noisy above the street and very hot. After that, we cycled through three or four other rooms of various ages and levels of comfort. Most of them had air conditioning that was woefully inadequate for the 40+ degree heat. The water went out in that part of the city at one point, which only made it worse. We wanted to be understanding of the entire situation, but the front desk staff was quite unhelpful to us and our tour guide (who also moved rooms) and did not care much about assisting us since our rooms had already been paid for through our tour. The rest of the hotel was so nice and comfortable that I would give them the benefit of the doubt and hope that this was an isolated situation. More about our amazing time in Luxor is here: http://justanothertravelblog.blogspot.com/search/label/Egypt

  • Stayed June 2011, travelled with family
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Helpful?
1 Thank Adventurer610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorchester, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2011

Fascinating to visit and week not long enough so hoping to return soon. Luxor empty, which is so hard for the locals and staff. Making the effort to get out and meet people was the best thing we did, and were lucky to get to know a caleche driver, Simon, who acted as a great guide for our stay. Fun and helpful to know some arabic. Hotel good and great staff, though we had to pay to move to a nile view room as sleep was impossible with street noise.

Room Tip: get a nile view rrom if you want to get some sleep
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank jasonj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 October 2011

Could not fault anything about the excellent service. This hotel was very plush 10years ago and now is looking dated. Because of the lack of tourism in the area most hotels are only 20% full so there seems like more staff than clients. The plus side is you have a very attentive service. Swimming pool is very big and you can swim and see the nile and the valley of the kings.

Room Tip: I paid extra for a nile view and it was well worth the money
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  • Stayed September 2011, travelled solo
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Helpful?
1 Thank carole v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pyramisa Isis Hotel & Suites Luxor

Property: Pyramisa Isis Hotel & Suites Luxor
Address: Khaled ibn El Walid St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pyramisa Isis Hotel & Suites Luxor 4*
Number of rooms: 450
Official Description (provided by the hotel):
The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more   less 
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Also Known As:
Pyramisa Isis Hotel And Suites
Pyramisa Isis Luxor
Isis Hotel Luxor

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