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“Jewel of the Nile”

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Pyramisa Isis Hotel & Suites Luxor
Ranked #36 of 54 Hotels in Luxor
Reviewed 12 May 2012

We stayed a week with a group of friends in May 2012.

The hotel was very quiet. Lobby area was very inviting, staff welcoming and check in was very quick and efficient. Porters took our cases to the room without fuss.

The room - facing the Nile - was large with plenty of drawer space. We had taken notice of other reviews on Trip Advisor and had requested Nile Rooms on a high floor (5th Floor) giving us great views across the NIle. There was a large bed but this was very firm. That tired at the end of a day that this didn't prevent sleep! Room was kept very clean by the staff. Daily entertainment was the towel sculptures left by housekeeping - still chuckle over the crocodile with sunglasses!.

Restaurant was very good. Always a choice and something good to eat. Staff very attentive and keen to practise their English (and other languages).

Pool area large and clean and no problem finding sun loungers which were very comfortable (moreso than the beds!). Fresh pool towels provided daily. Pool bar was much used in the heat of the day and again had very welcoming and attentive staff.

The Jewel in the Nile reference relates to the staff at this hotel. They were all without exception, happy, obliging and keen to see that you enjoyed your stay in their country. Having travelled widely they really were the best team of staff we have met anywhere on our travels (at home and abroad) for which the hotel should be rightly proud. They made our trip.

Stunning views and so much to see in this part of Egypt that we will return. We were sorry to learn that there are very few visitors to Egypt at the moment, perhaps with many being concerned about the current unrest. We found/saw no problems in anything we did including the trips out around Luxor so would recommend Luxor as a travel destination.

Please don't expect 5* facilities that you might see at a UK 5* hotel as you will likely be disappointed. But the staff of this hotel certainly are a match for a 5* anywhere.

A few other tips....
1 You'll need a visa at the airport - go to the booth at the airport and get 2 for c£13. The chap meeting us for our operator was keen to exploit us and would arrange this for £17 plus each.
2 The most hassle you're likely to get is with the local chaps getting their hands on your luggage to take to your coach/taxi transfer and wanting payment. If you don't want this, be firm with your "NO".
3 Be firm if you don't want the goods offered by traders at your trips out. The firm "NO" and avoiding eye contact will help. No need to be rude. Just understand that their economy is suffering with the reduced numeber of tourists visitin Luxor.
4 Be prepared to haggle over the price of trips, taxis/ boat trips - you'll get a good deal and the local chaps will be happy too.

Room Tip: Nile facing rooms on a high floor offer great views over the pool area and Nile
  • Stayed: May 2012, travelled with friends
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1  Thank woodyepsom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 - 100 of 709 reviews

Reviewed 11 May 2012

Pyramisa Isis Luxor directly nestles along the Banks of the River Nile and boasts a large oriental spacious garden with exotic trees, shrubs and plants. The large open air pool is covered by an ornamental bridge and in adition provides a pool cafe bar serving coctails & beverages with a large menu for bathers. Pyramis Isis offers superb well maintained and spacious rooms which look towards the banks of the river Nile and over the large oriental garden which is unique to this Nile Hotel in Luxor Upper Egypt. This hotel is welcoming with a genuine family appeal making guests feel like they have a home from home and a space they can relax and feel special and cared for. The parent restaurant in the main building is complemented with an excellent Italian and a Chinese Restaurant which are accessible in the beautiful gardens of the hotel.

Room Tip: Double rooms overlooking the garden and river Nile and Junior Suites. Largest outdoor pool along the...
  • Stayed: May 2012, travelled with friends
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Thank Graham L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

We were totally blown away by the staff at this hotel. Everyone was so helpful and friendly with nothing too much trouble. We have never been anywhere that has made such an impact. We cant wait till we can go back which is unlikke us as we usually like to see more of the world. The room was fantastic, very spacious and clean and the views across the Nile were to die for! The pool was well attended and warm for the kids and there was also the opportunity for some little extra pampering from the masseur and beautician. Mamood who runs the papyrus shop in the hotel is a really nice guy who takes the time to get you what you are looking for and very much appreciates your business. He will give you a good price for sure. We would 100% recommend this hotel and all the outlets associated with it. A big thank you to everyone who made our stay the most memorable ever!! :-)

Room Tip: Go for a Nile view room as the views are fantastic and the road is on the other side of the hotel so...
Stayed: March 2012, travelled with family
Thank lizandpaulwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

I am fortunate in that I travel the world, but it's nearly always related to work. However, on this trip I had my wife and 2 teenage children. We choose the Pyramisa Isis hotel as it seemed to offer good value accommodation with a good view of the Nile. We paid for the Junior Suite. We were told that the Junior Suite only had a sofa bed, but to our surprise it also had two wide single beds. Our room was large with a good ensuite and our two girls had their own toilet. A nice divide pulled across the room to make it into two rooms.

The piano bar was good with very happy and keen staff. The same could also be said at the Chinese restaurant, the Breakfast and evening meal restaurant plus the pool bar. The staff throughout the hotel were brilliant; warm and friendly. We felt very much at home in this hotel.

The swimming pool is very large and suitable for all age ranges. The water was kept immaculately clean with good toilet, shower and changing room facilities close by. Again, very happy and helpful staff.

Away from the pool are tables and chairs overlooking the Nile, very restful and enjoyable watching the sailing boats go by.

As this hotel is in the centre of Luxor, nothing is too far away and we organised some great excursions. We always hired our own transport and guide who is studying Egyptology MSc at Cairo university. He was brilliant and brought the past to life. He was happy for us to put his email if you would like to use his services: hamadaliza@yahoo.com

Luxor is cheap and the hotels have only 4% occupancy. Grab yourself a bargain and a brilliant holiday by staying at the Pyramisa Isis hotel.

AR Airline Captain

  • Stayed: April 2012, travelled with family
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1  Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

recently returned from a 2 week Easter break in Luxor, we travelled with our 2 children, both under 10 years old and stayed at this hotel all inclusive. The hotel staff are all so friendly and love the children especially, they deserve any tips that can be given! Booked a suite so the room was spacious and had an amazing Nile view, pools were lovely with one being heated and gardens very well maintained too. We really enjoyed the food, local stews, flavoured rices and various fish dishes, but they also served pasta, potatoes and salads as alternatives. Drinks were fine too and the local wines were quite pleasant. Please do remember there is a difference between Egyptian 5* and our rating of 5*, hence why the price is different too! Go with an open mind and you will enjoy this hotel, if you smile then they will too, we would go back again in the future!

Room Tip: 5th floor was good, Nile view recommended!
  • Stayed: April 2012, travelled with family
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1  Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

Stayed here at the end of a family adventure holiday wanting a better standard of hotel with pools to relax in and we were not disappointed. Great room, clean, decent size with pool view. My daughter spent most of the time in the rooms since she wasn't feeling well and appreciated the amenities including the large widescreen TV and great film channel. Fantastic buffet breakfast - all the usual Egyptian and continental food plus omelettes and pancakes. Pools were wonderful, one heated like a warm bath and one lovely and fresh to escape from the scorching heat. I was told that only about 25% of rooms were full, so we had no problems with getting sun loungers and space. Gardens were incredibly well tended - I was up at 5am and the staff were busy sweeping away every stray leaf and polishing every light fitting. The staff were very friendly and helpful. We only tried eating at the Italian where my daughter was a bit disappointed with her pizza but since we spend a lot of time in Italy, that was bound to happen!
The only negative thing was that since we were getting the sleeper train back to Cairo we had to pay for a late check-out which was as much as the room cost in the first place, which I thought was a bit excessive. But I suppose with tourist numbers down they try to get every extra bit of money that they can and they had let us check in early so that we could get away from our previous not so nice Luxor hotel!
Great location on the Nile and with a wide variety of restaurants and shops nearby, including an Indian restaurant with cuisine like the UK.

  • Stayed: April 2012, travelled with family
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Thank Gillian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

The Isis is a fantastic hotel set with beautiful gardens in
which you can while away the hours by the pools attended to by poolside waiters and
attentants.

The Gardens at the Isis are extensive and very well cared for
by a team of Gardeners many of whom have been at the hotel for most of their
working life.

Pools are kept clean by a team of pool attendants and the poolside attendants will provide you
with a sun lounger and towel. You can normally get a lounger or a chair under a sun parasol any time of the day, poolside waiters will attend your every need from the little Cafe/Bar.

Rooms are comfortable and very clean. In over 20 years staying
at this hotel 2 or 3 times a year I have never had cause to complain.

Restaurants are mainly buffet style and range from Egyptian to
Italian and Chinese but Chefs will cater for special needs and requests all you
have to do is ask. All restaurants are clean and comfortable and the staff very
friendly and can usually get by in a number of languages between them.

Room Service is always an option if you don't want to venture into the restaurants. Prices are
very competitive and the meals served very quickly.

Laundry Service is exceptional. Prices are very good so before I come home I send almost everything for cleaning. Just think how much more pleasing it is to open
your case when you get home and take out the clothes in individually wrapped plastic wrappers
ready to hang up or put into drawers.

Reception Staff are exceptionally friendly and there is always
someone who can speak the required language. The knowledge they have of the
local area is impressive and any request is dealt with quickly, with a smile and
every considertion you would expect.

The new Hotel Manager has firmly put his stamp on the hotel in an impressive way. Not that the other Managers didn't do an exceptional job over the past 20 years that I've been
staying at the Isis things at the hotel have only improved. I've even stayed aty the hotel
during renovations and you'd never know they were taking place.

The people who are forgotten about in any hotel is the team of Night Staff who make
sure that everything is as it should be while guests are asleep. Night Staff do
a very good job in all public areas and this is no easy task as a lot of the
public areas are marble, glass and brass, which is spotless. Well done the Night
Team.

There is a number of shops inside the hotel which have been there for many years and outside in the garden area is a number of well stocked shops, well worth a look.

Outside.
Many people complain about hassle. This is something that we Europeans bring upon ourselves for the most part because we just can't say NO. It's always "later" or "maybe tomorrow".
Well later or tomorrow when the shopkeeper sees you they expect you to come in.
It's the Muslim way, it's not because they want to hassle you, they don't the Muslim faith is to extend friendship but remember it's not like being at home, if shop staff don't sell they don't get paid; it's as simple as that.
Have a look in their shop it's not going to harm you to spend time having a cup of tea and chat. You might just learn about something that you hadn't relised was going on - remember
locals know their town best and if you make a friend of a local person they talk to
each other and you might just find that your walk down the street becomes a
pleasure instead of a chore.
As a final word...
Remember you're in Egypt
Five Star Egyptian Style isn't the same as Five Star on the French Riviera or New York City but it is very comfortable with everything you need.. If it's not there... ASK.

  • Stayed: December 2011, travelled solo
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Thank ambyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pyramisa Isis Hotel & Suites Luxor

Address: Khaled ibn El Walid St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Luxor
Price Range: £35 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pyramisa Isis Hotel & Suites Luxor 4*
Number of rooms: 450
Official Description (provided by the hotel):
The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more   less 
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Also Known As:
Pyramisa Isis Hotel And Suites
Pyramisa Isis Luxor
Isis Hotel Luxor

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