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“Great Hotel and Location overlooking Nile and West Bank staff are excellent!”

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Pyramisa Isis Hotel & Suites Luxor
Ranked #27 of 54 Hotels in Luxor
Merseyside
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great Hotel and Location overlooking Nile and West Bank staff are excellent!”
Reviewed 19 May 2012

we stayed her in a Junior Suite last year, I know its late to review!, with our 13 year old granddaughter and had a great time. The suite was large very comfortable with 2 balcony's overlooking pool and Nile, we had 2 bathrooms, essential with a teenage girl:)
The hotel and its staff are very helpful and friendly from the managers to the gardeners:)

It is just outside the town which i believe is better, you can get a taxi, Felluca we used two brothers and went acrooss on this for our trips, one day we went down the Nile having lunch onboard brill:) (the hotel is set right on the Nile which is fab) caleshe (horse and carriage I have a number of a great guy) or walk into Luxor

We did a balloon ride must do! over the west bank and the wind carried us across the Nile and over Karnak Temple what a site from above

We were lucky and KIng Tut was actually in his tomb when we went to the valley of the Kings and our granddaughter will never forget seeing him.

Laser light show in Karnak temple is not to be missed and Luxor Temple is equally impressive this was a great holiday and the hotel was a major factor in this. I know people say you only sleep in a room but that is not the case for us as the hotel is essential to a good holiday

All in all not a bard word to say excellent hotel ans staff Luxor is amazing we will definately return

Room Tip: It is worth upgrading to a Junior Suite and we booked direct with the hotel online and got the best...
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  • Stayed June 2011, travelled with family
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Thank culturevulture12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
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  • Chinese (Traditional) first
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English first
Benoni, South Africa
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 18 May 2012

First off, as a first time to Egypt traveller, a polite warning for anyone who is planning to go to genuinely take heed of the many comments on the Egyptian hotel rating system. It is not anything like you would expect in most Western Countries. In this case, the Pyramisa Isis would be rated at best as a 3 Star in my country and I would imagine the same in most European countries. The best way to identify the luxurious versus practical basic accommodation is simply by the price.
However the Pyramisa offers a fantastic price to comfort ratio, good wholesome food at all meals, not one person I had met had experienced any tummy issues. There are 2 excellent swimming pools and the patio deck is a splendid place to view the sunset. The gardens were a bit unkempt but being attended to on my last day.

The restaurant staff were generally all willing, and the free WIFI in reception was a bonus as I found out later on in my trip.
There are decent enough rooms, although someone must surely tell Egyptian hotel proprietors that at any 4 -5 star establishment, 100% of the people I know, expect to be able to make a cup of coffee in the morning!
The beauty salon/massage area is pitiful though, dirty ..why!!???, and I had to endure an hour massage without aircon in 39 deg heat, and I paid way over the odds for a massage as I had taken a fall the previous day and thought a good rub would help. Once again, and this is a common complaint around the world, why on earth do they have to charge up to 4 times the price of the local external establishments?
The internal tour operator was 3 times the price of external ones, despite reducing his price to his last possible minimal offer for a 3 hour tour to the West Bank, but that is what we call ‘school fees” and in future I would/Should know not to bother as this is asklso always the case in 90% of hotels around the world. He is a nice enough bloke and did assist with other things like activating a local sim card and advise on Laundry etc.
Outside the hotel is another story initially as you have to run the gauntlet of ill mannered idiots called caleche drivers, while just trying to browse and have a stroll. I did find one who I used twice subsequently. I also met a supposedly helpful clown called Rami outside the St Joseph hotel who eventually tried to rob me, even though I had supported him on a boat trip and the inevitable visit to the Papyrus shop in town. Welcome to Egypt, how do these disgusting idiots sleep at night. In my case I plan to return in the next 18 months and will most certainly look him up. I will write more on this in a just back report later on..
Back at the hotel though, a stay here should satisfy most guests looking for a comfortable place for a few days, and with the friendly staff in the restaurants and pool bar you will be made to feel most welcome.

Room Tip: A Nile view room is a must as the road in front of the hotel is busy with may hotting taxis and shou...
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  • Stayed May 2012, travelled solo
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Helpful?
Thank gazzcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 May 2012

We were a party of 14 (slightly nervous) travellers nearly all of us visiting central Egypt for the first time. Some people in the group were expecting very basic accomodation, questionable hygiene, uninteresting food and difficult staff. What we got couldn't have been further from this somewhat negative image.
We were pre-assigned 7 adjacent Nile-facing rooms on the 5th floor and were deighted to find that they were of a decent size with a fridge and plenty of wardrobe and drawer space. The beds were comfortable and each room had a balcony with an incredible view over the swimming pools and gardens to the Nile, its west bank and the souring heights of the Valley of the Kings beyond - fabulous!
We soon found out that the staff were warm and friendly an all spoke very good (mostly self-taught) English. Nothing was too much trouble for them and as the week rolled on we all shared many stories, jokes and experiences as well as poignant and serious discussions about the future of the country. To a man (and woman!) they all displayed an overwhelming sense of optimism, despite the terrible hit that tourism has taken with the political uncertainty and the recent deaths during the student demonstrations in Cairo. I have to say that at no point during our stay did we feel remotely unsafe walking around in Luxor or visiting the tombs, temples and museums. In fact the people we met demonstrated a profound dignity and philosophical outlook consistent with thousands of years of majestic history.
The company rep was friendly and efficient. We were able to negotiate private tours at a price we were all happy with. We did the basic East and West Bank half day trips, the sound and light show at Karnak and the early morning ballon ride through the Valley of the Queens and the Valley of the Kings with sensational views over various temples, the desert and the Nile. We had a superb guide who was a bona fide Egyptologist and very entertaining to boot. We also visited the two museums in Luxor which were small but very good (several artifacts from King Tutankhamun's tomb), but the stars of the show were the Karnak temple complex, Queen Hatshepsut's mortuary temple, Luxor temple and the tombs in the Valley of the Kings (VK). No cameras allowed in VK or the museums.
The hotel staff were brilliant throughout our stay and a real credit to the hotel and to their country. They were grateful for the tips that are an important part of their income, but did not come looking for them. Even the taxi drivers, carriage drivers and water taxi people were happy to stop hassling you for custom if you were polite but firm. Street vendors around the sites are a breed apart but not as bad as we had been led to believe and they are all finding it really hard to scratch out a living.
When we had our final meal in the restaurant, which had served up a variety of good, fresh food throughout the week, the entire kitchen brigade and all the waiters, numbering some 20 staff in all, came out and did an Egyptian dance for us. We happily joined in and they even gave us some gifts. One of the waiters drew stylised cartouches on pieces of linen with our individual names written in hyroglyphics. How's that for service!
I cannot finish without a mention for the room staff, who kept all the rooms spotless and left hilarious towel sculptures on the beds, and the pool bar staff who kept us entertained all week. I lost a small plastic earpiece in the large pool and the pool attendant spent a quarter of an hour looking for it (I had given up) and then he dived into 8 foot of water to retrieve it for me. What a star!
In summary we would all have no hesitation whatsoever in recommending this hotel to anyone looking to stay in Luxor and I am sure we will go back ourselves in the not too distant future. We had a brilliant time and it was one of the best holidays I have ever been on.
Tips for other visitors:
1) Buy your own visa at the airport bureau de change ($15 or stirling equivalent)
2) Hoard any small change for tips but take US dollar bills as backup
3) No thank you is Laa Shukram in Arabic
4) get a Nile-facing room
5) Do visit the sights (they are so worth it) and maybe try the balloon ride and a trip on the river in a Falucca to see the sunset (free if you are all-inclusive).
6) Avoid the Karaoke bar opposite the hotel - it isnot what it seems!
7) Do half-day trips as the midday sun can be 45 degrees at the desert sites
8) You will need a hat, factor 50 and plenty of bottled water

Room Tip: 5th floor Nile-facing rooms are excellent. Quiet with excellent views. We got a sneaky glimpse of a...
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  • Stayed May 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank InfinityAndBeyond50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 May 2012

Ok there are small demonstrations in Cairo as Egypt gets its democracy, but don't let that put you off travelling to Luxor which is untouched by any trouble.

Many tourists head for the Winter Gardens hotel as its rated the best in Luxor, but I would recommend instead the Isis Hotel. Visitor numbers are down this year so we had an upgrade to a Nile view room, which was perfect. The hotel has 3 wings and all are on the edge of the Nile. The gardens and two pools are well tended and the pool bar has some of the friendliest staff I have ever dealt with. Nothing is too much trouble and everywhere was spotlessly clean. The main resturant offered a good selection of food. We stayed all inclusive which covered breakfast, morning snack, lunch, afternoon tea, and evening meal. Drinks were free all day but did stop at 10pm, after which they became chargeable. There are two further resturants - Chinese and Italian. We only used the Chinese and can again recommend the quality of food and staff. Rooms were very tidy and the whole hotel was very clean. The trips in resort have to be done, valley of the kings, nobles and queens on the west bank; a ballon flight for those more adventuress, and the Karnac and Luxur temples on the east bank, together with the Luxur museums. Try and start as early as possible as the temperatures can become very hot from midday onward, especially in the valley of the kings.

I would recommend using bottled water, and avoid ice and any food prepared in non boiled water i.e. lettuce - it just keeps the Egyptian tummy bugs away.There is a gym, table tennis, and water polo for the more energetic, and, beauty treatments and in hotel shops for a more relaxing way to pass time. The hotel reception can find most other things should you wish - we tried a local coffee house to experience a little more of the authentic Egypt.

The only negative point of this hotel was lack of any evening entertainment after 10pm, although there is the opportunity to watch traditional dancing, etc down at the pool terrace for some of the Nile cruiser who moor up at the hotels Nile jetty,

Overall you will have to go a long way to beat the hospitally of this hotel. A 10 out of 10 find, and very reasonably priced! The staff are amongst the best I've every met.

Finally, as in all of Egypt, have some $1 notes available for tipping as it is expected in this country; and be aware that as soon as you have landed and collected luggage you will be hastled by locals who will want to carry your baggage - don't let them unless you want to, and be prepared to tip if you do!

Room Tip: Ask for a Nile view, Rooms 502 to 530 are excellent, or push the boat out and go for a mini suite!
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  • Stayed May 2012, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomCruise2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2012

We stayed a week with a group of friends in May 2012.

The hotel was very quiet. Lobby area was very inviting, staff welcoming and check in was very quick and efficient. Porters took our cases to the room without fuss.

The room - facing the Nile - was large with plenty of drawer space. We had taken notice of other reviews on Trip Advisor and had requested Nile Rooms on a high floor (5th Floor) giving us great views across the NIle. There was a large bed but this was very firm. That tired at the end of a day that this didn't prevent sleep! Room was kept very clean by the staff. Daily entertainment was the towel sculptures left by housekeeping - still chuckle over the crocodile with sunglasses!.

Restaurant was very good. Always a choice and something good to eat. Staff very attentive and keen to practise their English (and other languages).

Pool area large and clean and no problem finding sun loungers which were very comfortable (moreso than the beds!). Fresh pool towels provided daily. Pool bar was much used in the heat of the day and again had very welcoming and attentive staff.

The Jewel in the Nile reference relates to the staff at this hotel. They were all without exception, happy, obliging and keen to see that you enjoyed your stay in their country. Having travelled widely they really were the best team of staff we have met anywhere on our travels (at home and abroad) for which the hotel should be rightly proud. They made our trip.

Stunning views and so much to see in this part of Egypt that we will return. We were sorry to learn that there are very few visitors to Egypt at the moment, perhaps with many being concerned about the current unrest. We found/saw no problems in anything we did including the trips out around Luxor so would recommend Luxor as a travel destination.

Please don't expect 5* facilities that you might see at a UK 5* hotel as you will likely be disappointed. But the staff of this hotel certainly are a match for a 5* anywhere.

A few other tips....
1 You'll need a visa at the airport - go to the booth at the airport and get 2 for c£13. The chap meeting us for our operator was keen to exploit us and would arrange this for £17 plus each.
2 The most hassle you're likely to get is with the local chaps getting their hands on your luggage to take to your coach/taxi transfer and wanting payment. If you don't want this, be firm with your "NO".
3 Be firm if you don't want the goods offered by traders at your trips out. The firm "NO" and avoiding eye contact will help. No need to be rude. Just understand that their economy is suffering with the reduced numeber of tourists visitin Luxor.
4 Be prepared to haggle over the price of trips, taxis/ boat trips - you'll get a good deal and the local chaps will be happy too.

Room Tip: Nile facing rooms on a high floor offer great views over the pool area and Nile
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank woodyepsom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 May 2012

Pyramisa Isis Luxor directly nestles along the Banks of the River Nile and boasts a large oriental spacious garden with exotic trees, shrubs and plants. The large open air pool is covered by an ornamental bridge and in adition provides a pool cafe bar serving coctails & beverages with a large menu for bathers. Pyramis Isis offers superb well maintained and spacious rooms which look towards the banks of the river Nile and over the large oriental garden which is unique to this Nile Hotel in Luxor Upper Egypt. This hotel is welcoming with a genuine family appeal making guests feel like they have a home from home and a space they can relax and feel special and cared for. The parent restaurant in the main building is complemented with an excellent Italian and a Chinese Restaurant which are accessible in the beautiful gardens of the hotel.

Room Tip: Double rooms overlooking the garden and river Nile and Junior Suites. Largest outdoor pool along the...
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lossiemouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2012

We were totally blown away by the staff at this hotel. Everyone was so helpful and friendly with nothing too much trouble. We have never been anywhere that has made such an impact. We cant wait till we can go back which is unlikke us as we usually like to see more of the world. The room was fantastic, very spacious and clean and the views across the Nile were to die for! The pool was well attended and warm for the kids and there was also the opportunity for some little extra pampering from the masseur and beautician. Mamood who runs the papyrus shop in the hotel is a really nice guy who takes the time to get you what you are looking for and very much appreciates your business. He will give you a good price for sure. We would 100% recommend this hotel and all the outlets associated with it. A big thank you to everyone who made our stay the most memorable ever!! :-)

Room Tip: Go for a Nile view room as the views are fantastic and the road is on the other side of the hotel so...
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Stayed March 2012, travelled with family
Helpful?
Thank lizandpaulwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pyramisa Isis Hotel & Suites Luxor

Property: Pyramisa Isis Hotel & Suites Luxor
Address: Khaled ibn El Walid St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pyramisa Isis Hotel & Suites Luxor 4*
Number of rooms: 450
Official Description (provided by the hotel):
The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more   less 
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Also Known As:
Pyramisa Isis Hotel And Suites
Pyramisa Isis Luxor
Isis Hotel Luxor

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