What immediately hits you is the warm greeting you receive upon arrival. The accommodation/reception manager, Bassem Abo El Ella, was extremely professional and helpful, he provided local knowledge and recommendations to sight seeing and methods of transport. he was always available when we needed any advice.
The staff could not be more friendly, polite and courteous, both in the restaurant and when requiring access to cleaning the rooms. The hygiene standards were impeccable. We booked a room with a terrace which was fantastic, catching the sun all day doing plenty of sunbathing, avoiding the necessity to always use the pool area facilities.
The popular amenties and excursions to the sights were all within easy access of the hotel, the rep was on site everyday.
The whole experience was wonderful, we were made to feel very special for our two week stay.
We were more than happy with the selection of food, the in house entertainment and the service overall was great.
The hotel manager, Mr Ossama, made regular contact with guests which we thought was a wonderful touch from such a professional and charming man.
- Official Description (provided by the hotel):
- The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more less
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- Also Known As:
- Pyramisa Isis Hotel And Suites
- Pyramisa Isis Luxor
- Isis Hotel Luxor