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“Once again a lovely hollyday in Isis hotel Luxor”

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Pyramisa Isis Hotel & Suites Luxor
Ranked #26 of 54 Hotels in Luxor
Albertslund
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Once again a lovely hollyday in Isis hotel Luxor”
Reviewed 7 January 2010

Once again we have had a lovely hollyday in Isis Hotel Luxor.
Nice to be back. Very warm welcome from everybody.
As usual a good room with Nile wiev. Vitamins for the eyes.
We allwayes enjoy the big breakfast buffet, and the kindly staff.
The garden and the area at the pools is so nice. Incredible many different trees and
flowers. Allwayes nice kept by the gardeners.

Yes, we has as allwayes enjoyed our hollyday with great Christmas and Newyears
dinner/show.

We have been at Isis Hotel 20 times and we will come back. Ins´Allah

Lisbet and John Svane
Denmark

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LisbetSvane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2010

This is one of the worst hotels I have ever stayed in.

After booking an all inclusive holiday, we arrived to find our room was a "city view". This consisted of 2 single beds with mattresses as hard as the floor, on a very noisy street.

We upgraded our room to a suite (at extra cost) with a view over the nile. More modern and much nicer.

We found some staff pleasant and helpful but many were rude and appeared to be poorly trained.

Although this hotel offers "all inclusive", there are many restrictions on food and drink including a 10pm curfew. Don't think you won't be spending any more money because you will.

The worst part of the hotel is the food. Terrible. And that includes the Italian restaurant that you have to pay extra for.

We ended up spending 2 very enjoyable evenings at the Hilton in Luxor. More expensive. But you get what you pay for. Excellent hotel, food and staff. A proper 5 star hotel.

The Pyramisa is certainly not a 5 star hotel. Not even a 4 star. Very poor.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UkSam77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Luxor hotels

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2010

What a nighmare, rooms falling apart, staff that could care less, really one of the worst places I've stayed in Luxor. I have travelled to Luxor 9 times now and always stayed at the Sheraton but thought this time when it was just myself I'd go alittle cheaper. Big mistake, I've never been treated so badly, when I asked for a different room they were put out and grudgingly showed me ones that were worse. I ended up going to the chemist and getting sleeping pills so I could get some rest. I will never stay there again.

  • Stayed December 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susanmtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 December 2009

Nice property with lot of amenities (heated pool, second pool, tennis, squash etc.) Number of restaurants. The property can classify for a 5 star, probably just barely. The hotel also allowed kids to stay in the same room as us (9 & 6). Staff was generally professional & courteous. Location was nice, you can get to Luxor temple for 5-10 pounds with a taxi or a horse carriage.

The rooms were clean and comfortable, but I don't see how anyone can classify them as 5 star let alone 4 star. The fittings were from the 70s, the grout in the bathroom was dirty from age etc.

We had the "city view" which was nothing to write home about although we liked the constant sound of horse carriages outside. But for some that could be a nuisance I suppose.

The housekeeping staff was pretty incompetent. We had to call 5 times for an iron which never showed up. We had to call 4-5 times for the extra bed that we had paid for which finally appeared.

We also attended the Christmas eve gala dinner which definitely gets high marks for effort.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rocket_Singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2009

Reception: quick, helpful, competent, friendly, open for extra wishes
Room: clean, nice interieur, good service, enough place, enough storage place, everything was working. Nice view to the river nile, possbility to have 2 rooms with connetion door.
Restaurant: Breakfast and evening buffet, nice selection of food, good taste, fresh, we liked especially the fruits and desserts.
Location: direct at the river nile, some minutes to Luxor Temple by Taxi. Shopping easy in the hotels or at bazars close to the hotel. You can go directly by boat from the hotel to the western side.
Big pool, enough shadow places, children are welcome there.
We booked this hotel for the second time, because rooms are good, location is for our purposes very good, as we want to visit the western side nearly daily. Pools are big, and noone blames children if they are loud there.
In 2007 we have been there too, it has changed a lot in these 2 years, especially friendlyness and responsiveness of the stuff is now really very good.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pyramidGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 December 2009

I sometimes read reviews on this site and wonder what people expect. This hotel is extremely well located in Luxor, it is certainly a top end 3 / low end 4 star by UK standards, the staff are very helpful, the rooms are fine, it has all the facilities you could ask for and a good range of restaurants (the Chinese was particularly good). Plenty of local restaurants to try out (we weren't on any meal package). The pools are lovely and the views are great. All the tours organised by the hotel went like clockwork - a daytrip to Cairo, Valley of the Kings, a folk lore evening and hot air ballooning. We had a fabulous time and would have no hesitation in recommending this hotel to anyone. Go and enjoy. We have travelled extensively through many parts of the world and this has been one of our favourite holidays.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Docklandstim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2009

The room was very dirty and extremely noisy, Some of the amenities advertised were not available. The hotel was not a clean place and the whole experience has a nightmare

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank halt83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pyramisa Isis Hotel & Suites Luxor

Property: Pyramisa Isis Hotel & Suites Luxor
Address: Khaled ibn El Walid St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Luxor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pyramisa Isis Hotel & Suites Luxor 4*
Number of rooms: 450
Official Description (provided by the hotel):
The biggest 5 star hotel directly on the Nile in the heart of Luxor. Most of the large 350 rooms and 100 family suites enjoy panoramic views of the Nile, gardens and 2 large swimming pools. In addition to a heated swimming-pool, resort facilities include Italian, Chinese and oriental restaurants, bar, lounge, children playground and a gym. ... more   less 
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Also Known As:
Pyramisa Isis Hotel And Suites
Pyramisa Isis Luxor
Isis Hotel Luxor

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