First the positives.
Caffe Moka enjoys a fabulous shady location just yards from the staff gate at the back of the Old Winter Palace/Winter Palace Pavilion complex. Staff are friendly and welcoming, and it's a proper local cafe where you'll find locals chilling over a shisha.
The free wifi works well (in contrast to the grossly overpriced and flaky connections available around the Winter Palace).
Decor and furnishings are strikingly modern by Luxor standards, and it's spotlessly clean.
The problems we encountered stem from the fact they don't see many tourists. On the day we were there the waiter on duty didn't speak any English. Neither were we offered a menu.
We ordered a latte and a Coke. The cola drink arrived promptly, was ice cold, was opened in front of us and poured into a sparkling glass. Faultless.
The latte caused a problem. No-one knew what it was. It somehow mutated in translation to 'white English coffee'. What I was actually served tasted like a spoonful of Nescafe in lukewarm water topped with a dollop of either what might have been curdled milk or yoghurt. Oh dear. I'm sure they were trying hard to please, but it was undrinkable.
The communication issue meant we also committed the cardinal sin, in Egypt, of not agreeing a price before we were served. These drinks therefore cost as much as in the Royal Bar in the Winter Palace.
I'm sure on another day our experience would be different, and as good as other reviewers have enjoyed.
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