The foyer in the hotel is quite impressive but this is where the luxury stops. We arrived with all our luggage and were given a room on the 4th floor, only to find that the lift didn't work. It didn't work most of the time and you wouldn't want to take your chances using it for fear of getting stuck. The weather was 50 degrees outside but the airconditioning in our room was icy cold and there wasn't any way you could adjust the temperature, this made for very cold sleepless nights. One night, we decided we didn't want to go out in the heat in the evening so we thought we would have our meal in the restaurant. When asked to choose what I wanted to eat, I was told they didn't have it, in fact, they didn't have three of my choices even though they were on the menu. The food was mediocre but what was worse was that the lights failed three times whilst we were trying to eat. The air conditioning in the restaurant was only switched on when you sat at a table. Nobody else was eating in the restaurant, we should have taken a hint from that. We climbed the stairs to see what the rooftop pool was like and you could actually fall off the edge of the building 12 floors up as there was building work going on and no barriers to stop children falling off the building. A shabby pool area with no shade whatsoever. The room was ok but the bathroom very cramped with grey towels. Housekeeping were nice but had to shut door in his face as he was obviously hanging around for a tip for doing some fancy work with our towels. The girl on reception was extremely helpful and I think she should get a job in a better hotel than this. This and the fact that it was a very short walk to the Nile are the only things that could possible recommend it.
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- Also Known As:
- Tutotel Luxor
- Tutotel Hotel Luxor