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“Great hotel, Clean, friendly + helpful staff, lovely swimming pool and location!!”

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New Pola Hotel Luxor
Ranked #41 of 54 Hotels in Luxor
Reviewed 1 May 2010

My Brother, Sisters and Grandma spent 2 weeks in the New Pola Hotel in April.
We had a great experience here, despite reading some negative reviews for this hotel on this website previously.
The hotel was very clean, very friendly and helpful staff, great large breakfast buffet, (especially enjoyed by my 2 vegetarian sisters) and we enjoyed many a time up at the swimming pool, also taking in the great roof top views of the nile!!
We were not let down by any aspect of the hotel or it's staff and would reccommmend this hotel to anyone, and will stay here again!!
Many thanks for the great stay New Pola!
Alexandria Wilding

  • Stayed: April 2010, travelled with family
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Thank Alexandriaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (87)
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32 - 38 of 87 reviews

Reviewed 28 April 2010

We travelled as a group of 5 family members ,ages ranged from 74 to 22 years.
Staff and management could not have been more helpful to us all. Rooms cleaned daily and general areas constantly being cleaned and tidied.Food in generous supply and roof/swimming pool area clean and relaxing.NO Complaints, in fact quite the opposite. Would stay there again and again.

  • Stayed: April 2010, travelled with family
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Thank Polafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2010

last month i traveld to louxor &stayd in new pola hotel it was very nice the room was very clean &the staff very helpfull ther was very nice nilview clean roof
i can say that evry thing is very well

  • Stayed: January 2010, travelled with friends
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Thank fafee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2010

If you are a seasoned traveller and just need somewhere to put your head, this could be the place for you as long as you can sleep with the amount of noise from the locality. No sound protection what so ever, busy main street to the front of the hotel and a buildind site next door (and I mean next door the new building is almost attached to the existing one)!
For those who are looking for a relaxing carefree holiday. The rooms are clean, the maid service is 2nd to non. The rooms are small, beds exctreemly hard. Bathroom, bath stained and had rusty patches, shower attachment broken (not repaired even after reporting this 3 times).
The swimming pool was being retiled so no comments there.
Food for breakfast was fairly good toast, omlettes, coffee, juice, cheese's, various salads and dressings, as much as you wanted to eat. Unfortunatley evening meal was offered as beef (fried in batter) or grilled chicken, it took till the 4th day to get the waiter to let you know you had other options. Starters was soup, soup and soup whiched tasted very much fresh from the packet, dessert was never forthecoming.
The maid service was super, fresh made beds clean linen once in the week. The remainder of the staff where pre-occupied with watching TV and talking between themselves to help you with anything.
I am trying very hard to express something positive about the 'New Pola', but am finding it very hard. The location to the main Temples and other places of interest is very good.
If you do choose the 'New Pola' please don't be expecting anything 'new'!!
M x

  • Stayed: January 2010, travelled solo
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Thank Quinnie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2010

been to luxor a few times this has to be the worst hotel i have stay in.the staff was nice the rooms fairly clean the mangment was crap to his staff and guest.the pool was dirty for the two weeks we were there.if you wanted a book you had to buy one or rent it BOOKS THAT GUEST HAVE LEFT.wanted to tip my cleaner but could not for this lady was lurking around taking what i had left in my room for the cleaners she even went threw my bucket i was still in my room at the time so i knew she would take ther tips.breakfast was crap.true what other people says make sure you get your change they do depend on ther commision coz there pay is crap.they were even goin to charge me for to open my wine in my room the wine i had got at duty free.feel sorry for the staff as most of them were nice woud not go back to this hotel and my toilet seat broken told them by the end of my stay it was just the same.

  • Stayed: December 2009, travelled with friends
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Thank LuxorOgara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2009

i have been to egypt luxor so many times, and so when i got made redundant in november the little bit of money i got, i paid off my debts and then decided on a last minutye holiday, and as i have been to luxor so many times, that was my choice. hotel was rubbish, room security was rubbish, do not leave money, or any thing around as it will go, no safes, food terrible, staff rubbish.

  • Stayed: November 2009, travelled solo
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2  Thank robertwashington2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2009

I travelled to Egypt with my disabled mother, friend and daughter and booked a room with disabled access for my mother - there was no disabled access and not enough room for my mother to use her wheelchair or able to use the shower or bath. Also not one of the hotel staff helped me at any time helping my mother up and down the front steps or lifting her chair up and down the steps. I found this quite strange as people in the streets helped at every opportunity. Also the hotel claims it is 200 meters from Luxor Temple and 350 meters from the museum - I think they mean 20 mins walk to Temple and 35 mins walk to museum - not quite the same! But it is still in a good position and travel around Luxor is easy enough.

The room faced the main road and was so noisy that a trip to the chemist was necessary to buy earplugs! The housekeeping staff were fantastic and kept the room spotless. The food good value for the money.

The pool had the water cleaned when it got so cloudy you could not see the bottom but the sides of the pool were black with gunk. We only paid £57 for the week half board which was excellent value for money but in future I will pay extra and return to the Iberotel.

  • Stayed: August 2009, travelled with family
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2  Thank sallyannethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Pola Hotel Luxor

Address: Khalid Ben El Walid, Luxor 1868, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #41 of 54 Hotels in Luxor
Price Range: £9 - £16 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Pola Hotel Luxor 3*
Number of rooms: 85
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Also Known As:
New Pola Luxor
Luxor New Pola Hotel

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