Memphis Tours put us here while we waited for the evening train to Luxor. Everything else with Memphis Tours was really top notch so I find it hard to believe they know how awful this place is.
An effort has been made to make the lobby look presentable but the minute you leave the lobby the place is old, dirty and run down, even the outdoor carpeting around the pool was ripped up.
In our room, the carpet needed vacuuming and it smelled, everything was covered with a thick layer of dust and there were actual cobwebs on the light fixtures. The little refrigerator was sticky with filth. There were no towels in the bathroom and when we asked for some, a surly maid delivered some grey rags. The water pressure in the shower was a trickle. We were just glad we didn't have to sleep there. And... there's a Mosque with a loudspeaker right next door!
I let Memphis Tours know about all this when they requested my feedback. Hopefully they will find a better place to put their clients waiting for the train. It doesn't have to be 5-star but it should be clean!
- Official Description (provided by the hotel):
- Queens Valley is a brand new modern hotel seven-storey located near Nile River & Luxor Temple. Exceptional facilities & services. Hotel/Room amenities: 24 hour front desk, central A/C, central music system, deluxe furniture, built-in closets, work desks, 24 hour room service, restaurant, bar, heated outdoor-pool, lifts, currency exchange, travel/tours desk. All rooms ensuite bath/shower facilities with 24 hour hot showers. ... more less
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- Also Known As:
- Queens Valley Luxor
- Luxor Queens Valley Hotel