The hotel was not what we expected. The hotel was selected by a travel agent who put together a package deal for us. We were supposed to stay for two nights, but luckily our itinerary changed and we were only here for one. This was the most disapointing place we stayed in Egypt.
The breakfast was by far the worst of all the hotels. The bread was stale and the selection was limited. The hotel also was not clean. There were actually cigarette butts in the stairwell when we brought our luggage to our rooms.
The staff was pleasant, but we did have issues communicating. I certainly don't expect everyone who works at the hotel to speak English, but I would expect a certain level of fluency at the front desk in a hotel that caters to foreign guests (and most of us were from English speaking countries). The people who worked in the morning and afternoon were fluent enough, but from about 4pm on we had some major issues. Our family tried to call multiple times, but was not able to get connected to our room because the front desk couldn't understand them. It could be that we just hit the hotel on a bad shift, but it was a major inconvenience for our family.
If we were to go back to Luxor, we would definitely spend an extra twenty bucks and find a nicer place to stay.
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