The recent downturn in tourism has badly affected all tour operators in Egypt. Especially hot air balloon operators because of the fatal incident a year or so ago. My tour operator in Australia would not handle my flight booking as there are still some insurance details to iron out before they can promote ballooning. I had to book direct with the flight company. However, Magic Horizon Hot Air Ballooning are combatting the downturn in tours with low prices and great service. I was contacted four times before my flight. Once by email and twice by telephone to ensure my booking was confirmed and I was aware of the pick up details. Two of the organisers met me on my cruise boat the night before to arrange payment (credit card OK) and again, to confirm transfers. I was collected from my cruise boat at the arranged time, transferred without incident, had a very enjoyable time and all the way felt safe. With the downturn in tourism and the fact I flew in summer, the usual crowds of 20-30 balloons filled with 20 or so passengers each was reduced to 3 balloons with only 3-4 passengers. If there is a negative, there were no toilets available that I could see. However, highly recommended.
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