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“HORRIFIC CUSTOMER EXPERIENCE”

K'Osewe Ranalo Foods
Ranked #43 of 598 Restaurants in Nairobi
Certificate of Excellence
Price range: US$5 - US$10
Cuisines: African
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Restaurant details
Good for: Local cuisine
Dining options: After-hours, Breakfast
Neighbourhood: Nairobi Central Business District
Reviewed 28 April 2014

You walk in no guidance or direction. You figure out for yourself that it is self service. You find a table for yourself. The food comes without veges. Then they tell you that you order & pay for the veges separately. No cutlery no serviettes. The food is bland!!!Ok now you need a drink, so you look for a waiter,give him money then you get the drink. As if that is not bad enough, a "dignitary" walks in. You are asked if you are done so that "muheshimiwa" can sit. REALLy!!!!!!!!!
Rubbish, never ever setting foot their again.

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2  Thank Kez S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 - 73 of 139 reviews

Reviewed 2 March 2014

As you enter,a distinct bad smell welcomes you, a raw egg kind of smell, ooh the service is dimining..........i have to pay first for service not rendered yet....as if i walked in with an intention of not paying.....since am hungry i play along and decide to pay for a service not yet rendered.....the food comes not as ordered......
I am never setting foot in this restaurant again! Period

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1  Thank levinah n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

The chicken dishes were very tough and the ugali was well ugali. One person had the goats intestines and found them to be enjoyable. The chicken however was a real chore to chew.
Hey-atmosphere was great, the bee cold but the food-well maybe we were there on an off night.

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Thank Pud01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

I can't say it's a restaurant, it is just a local cafeteria. no menu, u just go to cashier and ask about what they serve , pay and get a coupon..then go to the kitchen and get ur food,

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Thank Ebrahim-ElCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

The restaurant is conveniently located in the city center and serves the most delicious chicken wings in town. Other local foods are also available at a reasonable price. Highly recommended.

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Thank BuyMore A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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