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Ole Sereni
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Reviews (1,431)
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All reviewsnational parkgame parkclose to the airportgame reserveeagles restaurantpark viewwild animalsinternational airportmombasa roadan airport hotelbetween flightsnairobi trafficwilson airportgift shopshort stayrooms are nicebusiness trip
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918 - 923 of 1,431 reviews
Reviewed 25 April 2014

We needed to stay one night in Nairobi close to the airport. We chose the Ole Sereni because of its proximity, security, and luxury. We were not disappointed. Although we didn't eat at the hotel it was very busy and everyone was very friendly. Although a little pricy I would recommend this hotel to anyone who's concerned about safety and wants a good nights rest a short distance from the airport.

Room Tip: They have a park side and a city side. We stayed in the city side because we knew it would be too late in the day to see any animals regardless of the side. However, if you're looking for wildlife I hear the park side is the place to be.
  • Stayed: April 2014, travelled as a couple
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1  Thank semper_peragro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded 27 April 2014

Thank you for taking time to give us your positive review.

We are pleased to learn that your stay was memorable.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

Business trip, great staff very friendly. Solomon the porter was great and so was Eric the receptionist. The menu was limited, we dined upstairs and down stairs. Would stay again, had great room over the national park, saw giraffe so early one morning.

Stayed: April 2014, travelled on business
2  Thank CatWoman114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded 23 April 2014

Thank you for taking time to give us your positive review.

I am thoroughly pleased to learn that your stay was memeorable.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

The hotel was fair, but their Eagles Restaurant was exceptional. Every meal was delicious, and as a coeliac, it's often difficult to get good meals when traveling. The view from all the dining rooms (I always chose to eat on the balconies/terraces) was also wonderful, looking out over the reserve. Excellent 4-day weekend getaway!

  • Stayed: February 2014, travelled solo
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2  Thank PLG1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded 23 April 2014

Thank you for taking time to give us your positive review.

I am truly pleased to know that your stay was memorable.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

A reduced rate of $300 got me a tiny boxy room that looked more like a motel than anything else. Room service took so long to arrive that I had fallen asleep by the time it actually came. Noisy cleaners all night and very little soundproofing didn't make for a charming stay. Not sure why this place charges the rates it does-- will avoid in future.

  • Stayed: April 2014
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1  Thank okhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded 23 April 2014

I thank you for taking time to give us your feedback.

I do apologise for the delay in room service and the noise pollution. We are in the process of installing 'Double Glazed Windows' on all guest rooms.

I can assure you that your future experiences will be far superior.

Once again, I do apologise for the poor experince you had and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

We enjoyed our stay here passing through Nairobi. The rooms are clean and spacious. The hotel is very conveniently located between the two airports and the food is great! It is next to the Nairobi National Park and you may be able to see some wildlife from the hotel.

  • Stayed: August 2013, travelled with family
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Thank lisabethprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded 23 April 2014

I thank you for taking time to give us your positive review.

I am very pleased to know that your stay was memorable.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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