We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A great wee place in Nairobi”
Review of Gracehouse Resort

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Nairobi
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Gracehouse Resort
Ranked #24 of 255 Nairobi B&B and Inns
Glasgow, Scotland, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A great wee place in Nairobi”
Reviewed 16 November 2012

Great value, superb staff and service - they really couldn't be any more welcoming and helpful, all set in really attractive gardens and with excellent patio areas/tables in the shade - this wee guest house/hotel is definitely worth a visit.

Room Tip: Lots of road works at the moment - try and get a room to the back
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alastair59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

62 reviews from our community

Traveller rating
    17
    27
    15
    2
    1
See reviews for
5
4
7
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Antananarivo, Madagascar
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 November 2012

I was many times in this Guesthouse and always enjoyed my stay, due mainly to the friendly staff there. Their rooms are clean with private seating room in every floor. Wifi internet is working well and coffee break is always offered for free at 10:00 and 4:00, a relaxing time to conect with the other guest. Food is served in the open air restaurant in a very friendly feeling. The most of this Hotel is it proximity with the famous Yaya Center, you just exit on a special gate in the back and you are 3 minutes walking distance of the shopping mall. The only cons is that they do not have AC in rooms but you can still ask for a standing fun.

Room Tip: Rooms in Block B is more quiet than those in Block A.
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alain H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kampala, Uganda
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2012

"Y go anywhere else?" is the marketing pitch for the YaYa Centre, the shopping mall next door to the Gracehouse Resort, but it could just as well apply to the Gracehouse itself. Forget the name - it has very few of the amenities that you would expect from a resort - but instead, enjoy it as representing the best value hotel accommodation in Nairobi. The staff are, without exception, friendly, hospitable and unfailingly helpful. The location is great.The breakfast is excellent. Rooms are comfortable. And it only costs 6,000 shillings per night. I always stay there - if I am lucky enough to find it less than fully booked.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomAdlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi
1 review
Reviewed 15 August 2012

I have been to many such guest houses in and around Kenya and for sure this guys do it differently.Their services delivery is what i find most appealing with a very professional not to mention kind staff some of whom i have come to know personally. I find that in other places the staff is uptight and withheld which is not so good for my taste. The food is great but if you prefer you can always rush to yaya center which is just next door.Free WiFi, great food, convenient location ,what else could you ask for.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chomba E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire, UK
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 July 2012

I have stayed at grace house now 7 times, with work and once with my family. They have a good variety of doubles, and even some triples at reasonable prices. Some of the rooms facing the main road (currently being widened) can be a little noisy on Friday and Saturdays (Hongs night spot opposite), but it is rarely excessive. On the plus side, there is free internet, complementary tea and coffee in the afternoons, a relaxed atmosphere, very helpful staff, its safe and clean. What more would you need. 100 metres to Yaya shopping centre makes life very easy.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hattamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2012

My family has been going to grace house since 2005. The beauty is grace house is evident in the facility, the food, the wonderful trees and outdoor seating. However, the most beautiful thing at grace house is the staff. The manager, Margaret, has become a friend and is so good at hiring top quality staff. You will always have a clean room that has been kept tidy and you never need worry about your personal items. If you have valuables, there are safes at the front desk that the staff are more than happy to assign to you. This leads me to the amazing customer service. On this last trip we brought our 4 yr old son and each staff person treated him like their own. It was a joy to watch him interact with our good friends at Gracehouse.

Typically when we travel to Gracehouse in Nairobi we are with a group from A university in Texas of approximately 100 students. The staff not only has the ability to accomodate and feed them all with quality food and drink, but each participant on our trip feels just as cared for as I have expressed here.

If you are looking for a quality hotel with a caring staff that will not try to overcharge you, you should visit the Gracehouse. It also doesn't hurt that a large mall is walking distance next door to the hotel for any needs you may have. (by the way, I needed a scratch card for phone on two separate occasions during the night and one of the security guards went outside the facility and purchased them for me). Again, customer service is the key here. You will love Fred who is a chief over the staff, Ben, the head chef, and especially Margaret, the manager and owner.

I cannot wait to go back for my next visit!

Stayed May 2012, travelled with family
Helpful?
1 Thank Ryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 May 2012

The Gracehouse Resort is a clean and safe hotel that is great for a family or group travelling together. If you are expecting 'resort' to mean what it does in the west then you will be disappointed as it doesn't have a swimming pool there or less any of the other features you may be imagining. In their place it has a number of things really going for it:
1. It serves great buffet meals that have a variety of meats, salads and vegetables dishes as well as fruits and some dessert options. In the mornings your omelettes are individually made along with pancakes and waffles.
2. Easy access to a large shopping centre including money exchange (good rate at upstairs Forex),supermarket and nice coffee shop area with breads and cakes.
3. Rooms are clean though as others have mentioned the showers are a little difficult to deal with - just ask for help as they staff are really obliging.
4. Free wi fi available throughout the hotel including the bedrooms which makes it easy to access internet etc from your room without having to go to a central area.
Aside from this, there is access to small individual safes downstairs for safekeeping of items and the place feels very secure with a night reception and guards. If you are traveling to or from the airport then the hotel can assist with a set price of 2000 Kenyan shillings (about US$25).

Room Tip: Only stayed once so not relevant
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthmumPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Upper Hill Estate
Silver Springs Hotel
Silver Springs Hotel
#39 of 164 in Nairobi
3.5 of 5 bubbles 207 reviews
Upper Hill Estate
Yaya Hotel & Apartments
Yaya Hotel & Apartments
#60 of 164 in Nairobi
4.5 of 5 bubbles 7 reviews
Hibiscus Guest House
#25 of 255 in Nairobi
4.5 of 5 bubbles 63 reviews
Show Prices
Show Prices
Show Prices
Upper Hill Estate
Batians Peak Serviced Apartments
Tropical Towers Apartments
#70 of 198 in Nairobi
3.5 of 5 bubbles 7 reviews
Fedha Residences
#22 of 255 in Nairobi
4.5 of 5 bubbles 24 reviews
Show Prices
Show Prices
Show Prices

Been to Gracehouse Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gracehouse Resort

Property: Gracehouse Resort
Address: Ring Road, next to Yaya Center | Kilimani, Nairobi 2010, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #24 of 255 B&Bs / Inns in Nairobi
Number of rooms: 45
Also Known As:
Gracehouse Hotel Nairobi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing