We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfectly fine budget hotel” 3 of 5 bubbles
Review of Sandton Palace Hotel

Sandton Palace Hotel
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Sandton Palace Hotel
Ranked #95 of 198 Speciality Lodging in Nairobi
Santa Monica, California
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Perfectly fine budget hotel”
3 of 5 bubbles Reviewed 10 January 2012

This is not the hotel for anyone desiring a luxury stay, but it is perfectly safe, the staff are nice, and the rooms have free wi-fi and a television, and the bedding is satisfactory. It is located on a somewhat ominous-looking street in the business section, so probably not the best choice for first time travelers to Nairobi unless you are a bit adventurous. But if you are not fussy and want a good price (I negotiated a $60 price), and you just want a bed and somewhere safe with wireless, this is a good choice. The restaurant downstairs is surprisingly good (though I was approached by a prostitute in the bar). I feel completely safe here.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GOfifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandton155, Public Relations Manager at Sandton Palace Hotel, responded to this review, 27 January 2016
Dear GOfifer,

We appreciate your feedback.

Even though Sandton Palace Hotel is a budget hotel we always strive to provide luxury and comfort to our customers.

We have also put measures in place to ensure our customers' security and privacy.

We hope you will visit us again.

Kind Regards,

Monica.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

21 reviews from our community

Traveller rating
    2
    6
    7
    4
    2
See reviews for
Families
0
5
4
5
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
UK
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 12 August 2011

We were charged $80 for the room and breakfast and this felt overpriced for what it was. The room was grubby (more than others in Nairobi in the same price range) and there was only a trickle of water coming out of the bathroom tap, and no water at all for the shower. Although I am sure that the bedding had been changed it looked as though it hadnt!
In our experience there were better hotels in Nairobi for a slightly lower price. However, on the plus side the breakfast was good.

  • Stayed July 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank terark99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandton155, Public Relations Manager at Sandton Palace Hotel, responded to this review, 27 January 2016
Dear Guest,

Thank you for your stay in our hotel.

Kindly be advised that we have since upgraded our rooms and all our rooms have running hot water. We have always changed the beddings daily and ensured that we exercise the highest hygiene standards.

We are glad that you enjoyed your breakfast and hope that you will visit us again.

Kind Regards,

Monica.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Nairobi hotels

Hotels you might also like...
Travellers also viewed these Nairobi hotels
Nairobi Central Business District
Marble Arch Hotel
Marble Arch Hotel
#73 of 164 in Nairobi
3.5 of 5 bubbles 34 reviews
Oakwood Hotel
#125 of 164 in Nairobi
3.0 of 5 bubbles 41 reviews
Hotel Central Park Nairobi
#93 of 164 in Nairobi
3.5 of 5 bubbles 38 reviews
Show Prices
Show Prices
Show Prices
Nairobi Central Business District
Decasa Hotel
Decasa Hotel
#99 of 164 in Nairobi
3.0 of 5 bubbles 41 reviews
Nairobi Central Business District
The Clarion Hotel
The Clarion Hotel
#103 of 164 in Nairobi
3.0 of 5 bubbles 41 reviews
Nairobi Central Business District
Hotel Kipepeo
Hotel Kipepeo
#120 of 164 in Nairobi
3.0 of 5 bubbles 104 reviews
Show Prices
Show Prices
Show Prices

Been to Sandton Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandton Palace Hotel

Property: Sandton Palace Hotel
Address: Taveta Road, off Accra Rd, Nairobi 00400, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #95 of 198 Speciality Lodging in Nairobi
Price Range (Based on Average Rates): £
Number of rooms: 105
Official Description (provided by the hotel):
Sandton Palace Hotel is a 3 star hotel located in the city centre. The hotel is located in a very safe area and very quiet environment. The hotel has 105 en-suite rooms all connected with TV and Internet services. The hotel has 4 different conference halls which can accommodate a seating capacity of people between 100 to 240. The hotel has a gym with steam bath as well as sauna. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Odigeo and Jovago.com so you can book your Sandton Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing